What do you like best?
I love SocialRank's ease of use. Easy for anyone to get started and see their top followers, most valuable followers etc. and create lists and export data.
What do you dislike?
Interface could use some work. There are a lot of choices so it can be tough to figure out how to navigate where to narrow down the info you'd like to see about your Twitter followers.
Recommendations to others considering the product
SocialRank is a great, visual product to help you see who your social followers are on Twitter and Instagram that affords you the ability to narrow down based on your data points. I'd recommend this product if you're looking to get started with social listening quickly as it can get you up to speed, fast.
What business problems are you solving with the product? What benefits have you realized?
The main business problem I'm solving is uncovering who our followers are, how valuable they are to us (based on their own followers and who follows them) and understanding which tastemakers/ influencers we should continue to target. Social media is one of our main outlets for content distribution so we need to know who is reading it!