Socio

5.0
(5)

Socio provides an event app that surrounds your live events. Create your app in minutes and let your attendees enjoy an unforgettable experience

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Showing 6 Socio reviews
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Socio review by Jason W.
Jason W.
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Verified Current User
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"Great app to run your next event"

What do you like best?

Socio's event app platform includes all of the features you need and more. Everything is easy to setup and they make it simple to import all of your event data at once (i.e. speaker details, sponsors). We also enjoyed some added features compared to other event app platforms such as setting attendance limits for specific conference breakout sessions.

What do you dislike?

It took me some time to figure out getting set up on the App store as a developer. Socio's team was very helpful with answers, but this step caused a few hurdles and delays.

Recommendations to others considering the product

Great team with a great product.

What business problems are you solving with the product? What benefits have you realized?

We used Socio for our annual conference with around 300 guests. Their event app gave us an easy way to get all event details in the hands of our attendees. Unlike apps we used for previous conferences, Socio let us setup registrations for each individual session at the conference.

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Socio review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Verified Current User
Review Source

"Trying 3 different event tech vendors in the past, settling with the best, Socio!!!"

What do you like best?

After trying 3 different event tech vendors in the past 2 years, we are finally settled with the best!

For our enterprise event, they had everything we needed and more when it came to features. Also, I couldn't ask for an easier to use software. (All 3 of our admins that worked on the CMS agreed that this was the most user friendly CMS we experienced in the market.) When I ran into any questions, their support team was extremely responsive (Thanks Matt)!

Most importantly, the feedback we received from our attendees was phenomenal. We sent out post-event surveys to our attendees, and feedback doesn't lie: They absolutely loved the app (especially the networking features) in addition to the look and feel of the app that made it so much easier to use compared to any other event app they used before.

What do you dislike?

No major complaints. I asked for a couple extra customization pieces throughout their product that would help us with the sponsorship. They already released an update for one request I had and I am waiting to hear back on the other one!

Recommendations to others considering the product

Main points for us were attendee networking, ease of use for attendees (and for our team), fully customizable digital guide (agenda, speakers, sponsors, floor maps etc.), and great support. If these are important to you, you won't be disappointed! As someone who used 3 other vendors prior to my experience with Socio, I am not planning to switch again.

What business problems are you solving with the product? What benefits have you realized?

Using an event app that our attendees loved was a big one for us and we saw significantly higher adoption compared to previous years. In addition to the networking and attendee satisfaction, it fit all of our event app requirements with 1. Personal agenda for attendees 2. Sponsor visibility in the app 3. In-app social feeds 4. Push notifications 5. Advanced surveys (third-party integration)

What Mobile Event Apps solution do you use?

Thanks for letting us know!
Socio review by Joyce L.
Joyce L.
Validated Reviewer
Review Source

"Love Socio as a Conference Planner"

What do you like best?

Features are easy to learn and use. The team at Socio has been great from the President, sales, account manager and engineers. They are sooooo responsive when you have a question or problem. AND they really listen to your feedback. Many features have been released over last year that were exactly what I had spoken to them about (I"m sure it wasnt just me that mentioned those things).

What do you dislike?

They have done such a great job with Socio -- would love if some form of registration process could be incorporated into their bag of tricks!

Recommendations to others considering the product

Use it once and you will be hooked for good. And don't worry about training, assistance or glitches -- you will get all the support you need if you are a first time or experienced user.

What business problems are you solving with the product? What benefits have you realized?

Reducing printing costs for conferences, and giving people more control of planning out their time at the conference.

Socio review by Britnee H.
Britnee H.
Validated Reviewer
Review Source

"Great Expereince"

What do you like best?

There's no effort from me to upload the list or make changes to the delegate list once it has been sync'ed to our registration system. Easy Imports.

What do you dislike?

No actual list for delegates to export afterwards in a nice format. Our delegates are obsessed about finding each other and keeping track. It would be really nice if the app had a way to export this list for delegates to keep their own record of.

There's some wordings that need to change like for example in the Agenda section, it should say "Participants" Instead of "People" (People is very unclear)

The sign up process needs to be more clear. Upon joining socio for the first time, people don't understand that they have to create their own password. Most think that they need a password because the way that socio asks the user to create a password. (IT's not very typical to ask the password without asking the person to enter in the password the second time to confirm that the person has typed in the right password)

Recommendations to others considering the product

always. Its my favorite app platform - I have done a lot of research and there's nothing like socio

What business problems are you solving with the product? What benefits have you realized?

Mostly time saving.

Socio review by Corey L.
Corey L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Got 75% of our attendees to use the app, and it worked well for us!"

What do you like best?

We liked having the ability to see who is connecting with who in terms of number of handshakes and being able to have an agenda at our finger tips.

What do you dislike?

Metrics are a bit poor. Would like to be able to see a interface using the desktop instead of an excel spreadsheet that I had to ask for.

Recommendations to others considering the product

Works great for getting people to connect and share contacts. I would recommend using the socio live features for creating more interaction between the attendees and vendors that attend your event.

What business problems are you solving with the product? What benefits have you realized?

Connections are the big one. It's nice to have an app to share contacts with.

Socio review by Michelle N.
Michelle N.
Validated Reviewer
Review Source

"85% adoption by conference attendees"

What do you like best?

Our attendees liked the ability to connect with other attendees through the app. Polling and questions (Slido integration) and the survey (Typeform integration) in the app were a huge hit! Socio's customer support is really excellent. They helped us often in a very quick manner.

What do you dislike?

Integrating event registration with the app could be a great feature.

Recommendations to others considering the product

We don't think you'll be disappointed with Socio. Their customer support is top notch.

What business problems are you solving with the product? What benefits have you realized?

Having all conference details in the palm of the attendees' hands simplified event management.

Kate from G2 Crowd

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* We monitor all Socio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.