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SocketLabs

4.5
(13)

Cloud-based SMTP relay service provides easy, reliable delivery for marketing and transactional email applications.

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SocketLabs Features

Administration

Template Creation

Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.

Not enough data available

Preset Template Availability

Quantity and quality of preset email templates for administrators to construct their own emails.

Not enough data available

Custom Unsubscribe

Able to customize the unsubscribe templates, handler, and tracking.

Not enough data available

Email Segmentation

Able to segment transactional emails based on their purpose.

n/a

Detailed Server Logs

Detailed logs for tracking and debugging mail server activity.

96%
(Based on 7 reviews)

Notifications

Alerts administrator whenever a pre-set event occurs.

85%
(Based on 6 reviews)

Diagnosis

IP Address

IP address quality analysis.

Not enough data available

Domains

Sending domain quality analysis.

Not enough data available

Content

Email content analysis.

Not enough data available

Policy Compliance

Determing email and domain compliance with policies such as DMARC.

Not enough data available

Integrations

Webhooks

Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)

94%
(Based on 5 reviews)

Event Tracking API

API used to track the status of emails.

97%
(Based on 6 reviews)

Mail Send API

API used to send emails (e.g. Web API, SMTP API)

100%
(Based on 7 reviews)

Spam Filter Testing

Testing to ensure emails do not go to recipient's spam folder.

n/a

Tracking

Open Rate

Tracking open rate across recipients.

Not enough data available

Time to Open

Tracking time between delivery and open.

Not enough data available

Alerts

Notifications related to placement and opening.

Not enough data available

Processing Time

Measuring of delivery latency/processing time.

Not enough data available

Placement

Tracking which folder email appears in.

Not enough data available

Platform

Custom Tracking Domain

Ability to define a custom domain from which emails are sent.

89%
(Based on 7 reviews)

Multiple Domains

Able to send emails from multiple domains.

Not enough data available

Dedicated IP

Ability to use a dedicated IP for deliverability.

Not enough data available

Documentation

Availability and quality of documentation for API, code library, implementation, and set up.

80%
(Based on 6 reviews)

Sender Reputation Management

Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.

94%
(Based on 8 reviews)

Tracking & Reporting

Tracks emails sent and delivery rates and compiles them into standard reports.

91%
(Based on 8 reviews)

Enterprise Scalability

Provides features and infrastructure to allow scaling for large organizations.

88%
(Based on 5 reviews)

Performance and Reliability

Emails are consistently received and software performs reliably.

96%
(Based on 8 reviews)

Reporting

Campaign Performance

Measuring overall campaign performance across recipients.

Not enough data available

Domain Reputation

Measuring overall reputation related to specific sending domains.

Not enough data available

Brand Reputation

Measuring overall reputation of brand based on all email activity.

Not enough data available

Blacklist and Whitelist

Tracking recipient tagging of domains for blacklists and whitelists.

Not enough data available