What do you like best?
We have tried so many email delivery software till now, I can say SocketLabs provides unmatched email delivery into subscribers inbox. They are a good team to provide end to end support from contact upload to email delivery reporting , the response time is too low .
What do you dislike?
To be very honest , I could not see anything below standard here , if an email marketing software gives you ultimate email delivery with high reputed Sender IP's , you can ignore old fashioned layout complaints. Social media integration part is somewhere weak.
Recommendations to others considering the product
If you are struggling to get inboxed your emails for your truly opt-in subscriber , you should go for this emailing solution , A perfect combo of Transactional and promotional emailing service will amaze you.
What business problems are you solving with the product? What benefits have you realized?
Our whole business relies heavily on Email marketing Campaigns to our subscribers , We have done email marketing here in the last 2-3 years and always got ensured inboxing hence better ROI. We are using SMTP integration and found comparatively better results.