What do you like best?
I enjoy being able to see when my fellow co-workers are "in office." This is something really hard to achieve in a remote environment and the tool can only work as well as the person on the other end using it. However, it does give a good sense of when people are reachable, or unavailable.
What do you dislike?
I didn't really like the slack integration - I just felt like it wasn't necessary. Maybe that was just something my company decided on, but at in the way that my team uses it, it was just another thing to have to download. I also have pretty routine mic and sound issues. It seems like the platform uses too much bandwidth.
Recommendations to others considering the product
It's a nice resource to connect a remote team. I wish that the company I freelance with used it also. It makes it easier to see if people are actively engaged in work. Whereas right now, we only see when people are in Slack, which I think can be a bit misleading.
What business problems are you solving with the product? What benefits have you realized?
I like being able to quickly communicate and connect with colleagues. Fortunately, most things that I work on are not too time sensitive, but for the rare occasion that quickness counts - it's invaluable to see which colleagues I can connect with quickly to get the answers that I need as fast as possible.