SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor

(160)
4.3 out of 5 stars

SolarWinds Server & Application Monitor provides deep visibility into health, availability and performance of over 200 enterprise applications and multi-vendor servers out of the box. Proactively monitor and alert on performance issues and simplify troubleshooting from a single dashboard.

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SolarWinds Server & Application Monitor review by Charles H.
Charles H.
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"Expidite the resolution time for any Application"

What do you like best?

Versatility in monitoring with various out of the box components and the script based components.

Advanced monitoring using some of the customizable components mixed with dynamic and Advanced/SQL Alerting allow for any imaginable or experienced scenario to captured by SAM and properly alerted on.

What do you dislike?

There is not much that you can not do with SAM. Most of my complaints or issues rally around UI and some minor functionality. Though where the out of the box measures fall short, there are many customizable options to fill the gap to obtain and provide the data and insight needed top properly run and manage multiple business critical applications.

Recommendations to others considering the product

Have a few specific idea's of implementation when demoing. If you are unable to setup a POC provide these details to your sales rep and request a tuned demonstration based around your need.

What business problems are you solving with the product? What benefits have you realized?

Over the years I have used SAM for Notification of downed or stalled applications and machines. This has ranged from mechanical pharmaceutical dispensers to debit card printers at local branches. Faster remediation of both clinical and pharmacy applications and devices has prevented financial and total life loss on a regular basis. Alerting on debit card printer issues allowed a Card Service Provider to better communicate and re-mediate issues with printing new debit cards before it affected clients access to their own funds.

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SolarWinds Server & Application Monitor review by Matthew H.
Matthew H.
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Verified Current User
Review Source

"SolarWinds SAM is so-so"

What do you like best?

The ability to monitor scheduled tasks. Our company performs a lot of automation through windows scheduled tasks and cronjobs, monitoring those task for failures allows the IT department to not be caught off guard.

What do you dislike?

The way the licensing scheme work out. Anytime you monitor something (a task, a service, a process, or daemon), it consumes a massive amount of licenses. And it doesn't even monitor IIS all that well.

Recommendations to others considering the product

If your sole job will be to deal with this product, then you may have the time to tweek it and get it running the way you want it. But for admins with other things to do, this product can be a little time consuming to get oriented the way you want it.

What business problems are you solving with the product? What benefits have you realized?

The monitoring of scheduled tasks and cronjobs in our server environment, have lowered the amount of times that IT is alerted that something is down. Now IT can catch the issue and resolve it, sometimes before the end user is even aware.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
SolarWinds Server & Application Monitor review by <span ue="safe-name" data-safe-name-id="7c5d3ef3-6439-40c1-86aa-ea8bf99cba93">Dave J.</span>
Dave J.
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"Solarwinds SAM, a powerful tool which quickly becomes a necessity for your business."

What do you like best?

Log into the web console for access to a wealth of information that is available to you on your servers and the applications that run on them. There is a whole bunch of templates and alerts already available to you for both physical and virtual servers.

A multitude of information can become available from the web app by selecting from a series of tabs and dropdown menus, ideal for troubleshooting and getting to root cause of problems. You can drill down into servers to be presented with metrics dashboards which are all customisable. SAM is a complex tool that is usable with minimal training. But the more you use and learn, the more powerful SAM becomes.

What do you dislike?

Not enough flexibility within the supplied templates and alerts.

Recommendations to others considering the product

Make use of the free trial and see for yourself!

What business problems are you solving with the product? What benefits have you realized?

Server and application, monitoring and event management on business criticalsystems.Reducing downtime and speeding up root cause analysis

SolarWinds Server & Application Monitor review by John D.
John D.
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Verified Current User
Review Source

"SAM saves the day"

What do you like best?

Customization for alerts is probably the best feature of the SAM product with virtually limitless options on what you can monitor and customization for alerting we've even set it up to send emails to our exchange tools to automate actions we want taken when certain alerts are received.

What do you dislike?

There really isn't anything I dislike about the product but I will note that you need to be very careful about alert-sprawl; alerts tend to breed like rabbits if not properly managed.

Recommendations to others considering the product

Make sure you plan your environment and work with your Application group(s) to determine what needs to be monitored and what can be excluded. Pay attention to the size of your servers and know that the minimum recommendations are generally not sufficient for scaling the system.

What business problems are you solving with the product? What benefits have you realized?

The most common task we use SAM to monitor for and fix are stopped services and changes to critical security configurations.

SolarWinds Server & Application Monitor review by Grant A.
Grant A.
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Verified Current User
Review Source

"SAM Experiences "

What do you like best?

App Insight for SQL. Its personally one of my favourite templates that Solarwinds do out of the box. It can make you appear to know what you're talking about with your SQL environment.

That aside you get detailed app health and performance metrics help you pinpoint the root cause of application issues. Automatic application discoveries for some applications. IIS for example. It can be configured on one dashboard, app stack!

It is very quick to install and start using however it takes years to master.

I also like the built in virtualizaion monitoring. 80% of our kit is VM based so this is very handy to have included out of the box.

One of the most important features is Thwack and the template and content exchange they have on there. I have personally used many templates created by Solarwinds users.

What do you dislike?

Strangely there isn't much I don't like! The only thing that could be better is displays and dashboards for custom application templates and scripts.

I know its possible to make them look more attractive like the other templates, however it would be nice to have an out the box way to achieve this.

Recommendations to others considering the product

Stack with other Solarwinds offerings, WPM for example

What business problems are you solving with the product? What benefits have you realized?

as soon as we put Appinsight onto our SQL and Exchange kit, we saw a few issues. Without any major DB experience it let me identify the issue and the gave me tips on how to fix it. It even links you to the appropriate website, ie Microsoft to find more out.

SolarWinds Server & Application Monitor review by Josh C.
Josh C.
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Verified Current User
Review Source

"Solar Winds for Exchange "

What do you like best?

Lots of customizations and includes support for DAG monitoring for Exchange environments. Important information and alerts are pre-configured. Synthetic monitoring gives you the chance to catch issues before they arise. Combined with the SolarWinds Orion suite, you can use this tool to monitor every performance aspect of your IT infrastructure.

What do you dislike?

Even with all the customizations, a lot false alerts are created. We have worked with Solorwind engineers and we have not be able to create rules to limit our false positives alerting. This in return has generated about 10000 extra emails to our admin accounts. While the tool gives us what we need, it also produces way too much noise. This has cause our team to create a lot of email rules to filter out what is needed and auto delete of alerts. In return, we get the alerts we need but with too many alerts. The dashboard is ok, but needs improvement.

Support for third party cert is needed.

Recommendations to others considering the product

Solorwinds can be shared with another application server and placed on a shared SQL server. This is great when considering having the upkeep with servers in one's environment.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of all of servers to ensure services and servers are up. This also included monitoring of our networks, databases, services for customize applications, Database DAG reporting, SQL Server, ping, application servers, active directory and the like.

SolarWinds Server & Application Monitor review by John P.
John P.
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Verified Current User
Review Source

"SAM is an intuitive and feature rich monitoring solution"

What do you like best?

We bought SAM largely for the built-in monitoring, but it has turned out to be very easy for us to build our own templates to monitor applications specific to our environment. In addition, the Thwack community permits the sharing of templates which makes the solution even more powerful.

What do you dislike?

I find the licensing model to be less than ideal. I don't hate it, but I just don't love it. But, to be honest I have not got a better solution either.

Recommendations to others considering the product

I do not have extensive experience with competitive products, but you should take a look at this solution.

What business problems are you solving with the product? What benefits have you realized?

SAM has been an important tool in our strategy to be more proactive and discover/resolve minor issues before they blow up into huge issues. Abilities such as alerting on a service crashing and automatically restarting it, or specific app templates for Exchange and SQL with a large number of items to monitor give deep insight into these mission critical apps. In addition the built in documentation does more than just tell you when something passes a threshold, it gives a reference to what the parameter means so you can determine if you need to adjust the threshold for your environment.

SolarWinds Server & Application Monitor review by Richard C.
Richard C.
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Verified Current User
Review Source

"Window to your servers"

What do you like best?

Great software, love the lay out compared to something like Logic Monitor. I also like that the software application module also can connect into there database performance analyser and pull even more stat information into the main. This software means our team is far more proactive and when the email alert comes into there mailbox they can click on a hyper link to link off to there server and go look at the problem, this means the IT department are getting press with in the company. We are not waiting for the phone to ring and then have someone complain that something has stopped working.

What do you dislike?

If you have a server that has multiple DNS names there is no way that you can have a pointer that redirects you to the proper server name. There still needs to have more work done on the SQL AppInsight we get a lot of false positives, but its better than nothing, so you need to adjust the metrics.

Recommendations to others considering the product

Its easy to setup and get going... its easy to scan your network and pick up everything... so its also very easy to get information overload.

What business problems are you solving with the product? What benefits have you realized?

We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.

SolarWinds Server & Application Monitor review by Ryhlen S.
Ryhlen S.
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Verified Current User
Review Source

"Great for Monitoring all your applications"

What do you like best?

I am able to setup custom monitors to alert me if there are issues with my applications

What do you dislike?

The only think i have run into an issue with (not really a dislike) is adding applications to monitor each part of the application being monitored is using what solarwinds calls elements in doing this we have had to purchase unlimited license. It is understandable they had to setup their pricing somehow though

Recommendations to others considering the product

Using this has minimized our outages because we get notified when issues happen usually it is before we get notified by our internal users that there is an issue.

What business problems are you solving with the product? What benefits have you realized?

I am able to get alerted when an application is down and be able to resolve the issue by restarting a service if it stops right in the SAM in solarwinds

SolarWinds Server & Application Monitor review by Joanne J.
Joanne J.
Validated Reviewer
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"Great for monitoring many users on private server"

What do you like best?

I use this tool to monitor and trouble shoot users access to our private server in a healthcare setting. It is very easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. The chat function is also helpful for trouble shooting with users that work remotely.

What do you dislike?

Not much that I can think of. It might be helpful to setup up user profiles to match to machines to monitor usage by user name rather than machine name. Otherwise very few dislikes for this product.

Recommendations to others considering the product

It is very useful for people working in Quality Assurance for their agency as well as IT management.

What business problems are you solving with the product? What benefits have you realized?

Trouble shooting users issues accessing server. Also used to look at our EHR product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors.

SolarWinds Server & Application Monitor review by Administrator
Administrator
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Verified Current User
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"Needs lots of work still"

What do you like best?

Ready-made Application Monitor Templates from SolarWinds and from their user community. It'd work great if those templates work out-of-the-box for you.

Good integration with the core SolarWinds Orion product.

What do you dislike?

I'm still waiting for SolarWinds to improve their Linux support after 5 years of using their Orion Network Performance Monitor (NPM) + Server & Application Monitor (SAM). One of their newer SAM features, Application Dependency Mapping, which automatically figures out which app is talking to which on your network, only works between Windows clients/VMs and not Linux ones

Many of the SAM Application Monitor Templates, especially those contributed by their user community, are outdated and need manual adjustments before they can be applied to the versions of software application we have deployed. For example, for some templates that monitor Windows processes, the Windows process names have changed and I need to manually update them before the templates can be used.

As of the time of writing, there're 279 application templates provided by SolarWinds and 1000 templates shared by their user community (some with duplicated functions). Most of these are for the Windows platform.

It isn't difficult to build your own monitors, but it's a lot of work to do this one metric at a time!

While SAM is integrated with Orion NPM onto the same web GUI, I haven't found a way to merge data between the two products together, or even just combine two SAM monitors, to produce one chart/report. For example, I've a file size monitor on a log file, but there's no way to put this log file size growth over time chart with, say, server request per second, or with CPU usage. This severely limits the usefulness of the charts/reports.

Worse is the fact that the reporting engine is shared with Orion. They hard-code PDF reports to A4 paper size for no reason, with no way of changing it to Letter/Legal size. And the so-called web email report option results in a mht file attachment in an *empty* email, instead of a real HTML email like those sent out by their marketing team. Support staff said these were feature requests when I complained, but these requests have been outstanding for many years on their forum.

Recommendations to others considering the product

Do a trial first. Study the available Application Monitor Templates before making a purchase decision.

What business problems are you solving with the product? What benefits have you realized?

Basic monitoring of a few applications in our environment.

SolarWinds Server & Application Monitor review by Alejandro P.
Alejandro P.
Validated Reviewer
Review Source

"Best tool for servers Admin"

What do you like best?

You have all the information that you need in only one single point. Solarwinds have the agents that help you to understand what is happening on your servers and not only the bare metal you can go until the application.

“This is one of the mandatories tools that all organization should have. Solarwind SAM helps us to see what was happening with our servers and application. They have several agents that help us to know better the behavior and follow from the server to the client. For better results you should add the other solarwinds components like Virtualization Manager, NPM, SRM, that will give you the big picture of all your infrastructure. The admin console is very easy to use and by default give you a lot information”

What do you dislike?

You need an agent for each software that you have, if you have a database on your server you will need and agen for the database, if you need monitoring networking you should install a other agent.

You have to buy all the package to get better information, because if only buy the SAM, them you will need to know how is your network so you will need the NPM, them you need to see is is the storage so you will need that package.

Recommendations to others considering the product

Buy all the bundle, for monitoring all your infrastructure

What business problems are you solving with the product? What benefits have you realized?

The initial issue for all server admin is the not visibility or undertand what is happening in the server, not only when you are troubleshooting but also in your daily activities. So now with solarwind SAM we have that visibility and the understanding of what is happening.

SolarWinds Server & Application Monitor review by Matt R.
Matt R.
Validated Reviewer
Review Source

"An easy way to monitor servers"

What do you like best?

SAM gives you the peace of mind you need when looking after the performance, health and statistics of the servers you manage. With built in templates it makes it easy to get up and running in no time. It gives you insights and information you really need on a day to day basis.

What do you dislike?

SAM isn't cheap and can lack features if only used by itself. The way it integrates with the other Solarwinds modules is very good but isn't the cheapest option.

Recommendations to others considering the product

If you're looking for good serve monitoring then SAM is a great product. With the WMI support, you can see detailed information about your servers, which before wouldn' have been clear.

What business problems are you solving with the product? What benefits have you realized?

Rather than checking and monitoring servers manually it helps us get on with other tasks, saving us time. It also draws to our attention potential problems that we can snuff out before they turn into anything more serious.

SolarWinds Server & Application Monitor review by Richard P.
Richard P.
Validated Reviewer
Verified Current User
Review Source

"Performance monitoring at another level"

What do you like best?

SolarWinds Server and Application Monitor allows monitoring to become much more than traditional monitoring. With SAM you can see the actual performance of the applications - what the end user experiences, not just what's happening on the hardware. There are many built in monitors so getting started is actually very easy.

What do you dislike?

SAM is simple to set up, but can be complex to fully implement. This is actually a feature and a good aspect of the system, but can be difficult or discouraging for new users to the product.

Recommendations to others considering the product

Download the free trial and see for yourself.

What business problems are you solving with the product? What benefits have you realized?

We now monitor what the users see. In other monitoring solutions you can see metrics on the servers and up/down status, but not really see performance. With SAM we get both.

SolarWinds Server & Application Monitor review by Diego R.
Diego R.
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Verified Current User
Review Source

"Great Unified IT Monitoring tool!"

What do you like best?

We use Orion performance monitor with net flow traffic analyze add on as well as the Virtualization Manager. I like the fact that you can add monitoring templates depending on the device that you want to monitor and also its great that you can create NOCs views with visual and audio alerts

What do you dislike?

The tool is a little bit expensive and upgrading from one version to another is not straight forward.

Recommendations to others considering the product

If you are looking to monitor network devices don't forget to add the net flow analyzer add on.

What business problems are you solving with the product? What benefits have you realized?

We are managinng more than 500 hosts and this tools help a lot to monitor each interface and let us know when something is not right.

SolarWinds Server & Application Monitor review by M R.
M R.
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"An excellent server management tool. Highly recommended."

What do you like best?

SAM allows you the peace of mind, knowing your servers are performing well. It highlights potential issues and even application issues that could be affecting the end user; before they complain. With alerting, Microsoft integration, historical statistics and more, SAM is a must for any server administrator. The built in templates are a great time saver but can also be customised to fit your infrastructure.

What do you dislike?

The SAM module can be costly especially when you starting more and more devices. Set up takes time, especially per device. When you manage more than 20 servers, it can take time to tweak accordingly. There is a slight learning curve to get the most out of the software, but it's worth the time.

Recommendations to others considering the product

If you are looking for great software to help you manage your server health and server applications, from Microsoft to Linux you need to seriously take a look at SAM. It helps us each day and helps us keep on top of maintenance and other mundane tasks.

What business problems are you solving with the product? What benefits have you realized?

SAM allows us to keep downtime to a minimum and makes us more productive. It saves us so much time in the long run even if it takes a little while to get set up.

SolarWinds Server & Application Monitor review by Narendra Kumar S.
Narendra Kumar S.
Validated Reviewer
Review Source

"Server and Application Monitor review by Naren"

What do you like best?

I liked that with the SAM templates we can monitor the appications like AD, DNS, DHCP, etc. We can also monitor the generic Windows services as well. It helps to monitor the applications to avoid down time and speed up the resolution as well. The new feature AppStack introduced and help you to look at the issues directly which shows in Red Color. When you hover the mouse point, you can see the health of the server or resource or application.

What do you dislike?

We exerienced some of the parameters were not available like, mails queue count. It utilizes more resources, if we assign to more number of devices and forget to remove them, when they are not in use.

For agentless monitoring services, we need to provide the WMI credentials to connect to the server

A better application monitoring should be provided for Exchange, IIS and SQL.

Recommendations to others considering the product

The Server and Application Monitor (SAM) module is easy to configure and use. I would recommend that it is best for Windows servers. You can do medium level monitoring for Exchange, IIS and SQL.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of windows services, CPU and Memory, etc.

I see the main benefits as Proactive alerting, avoid down time, speed up troubleshooting, proactive alerting, access to detailed performance metrics

Easy to Configure and easy to use the templates

SolarWinds Server & Application Monitor review by Administrator
Administrator
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Verified Current User
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"Flexibility meets demand"

What do you like best?

With SAM the Orion platform really feels like a Swiss Army knife. There is so much flexibility and the options are nearly limitless. It is very rare when I come across something I cannot monitor effectively.

What do you dislike?

I would like to see a way to define a service, and add subsets of servers, applications, components etc. Critical KPIs that make up the service. I know you can kind of do this with Groups today, but it's not quite the same and the Availability reporting with Groups isn't nearly as good as what we can get with SAM. So getting that same functionality with SAM would be great.

Recommendations to others considering the product

Great Product that can fill many many gaps with all the flexibility it can offer. This product however, is not an APM so do not look for it to solve that issue.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of Server and Virtual infrastructure. I'm now monitoring Office 365 products as well, leveraging the MS API and powershell capabilities of SAM. This allows us to alert on the Office 365 products, when currently there isn't a native solution for alerts (except SMS) from Microsoft.

SolarWinds Server & Application Monitor review by Russ L.
Russ L.
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Verified Current User
Review Source

"Game Changer "

What do you like best?

Previously we used a different product to monitor our environment and it was very limited in what it could do and there was no reporting features. The best thing I like the most about SAM is the single pane of glass to view everything about a server and the applications that you are monitoring. I also like that Solarwinds is always upgrading their products and the integration between their products is very handy and makes determining issues very easy.

What do you dislike?

One thing that I feel is lacking in this product is the report building. I feel like it has not changed much over the progression of the product and I feel other products I have used offered easier report and graph building.

Recommendations to others considering the product

In comparison to what's out there I feel for the money they offer a great product that does everything we need and more.

What business problems are you solving with the product? What benefits have you realized?

Due to the relatively low cost in comparison to the previous product we used we were able to purchase the ALX licenses so we are not able to monitor all of our servers and applications. In addition we can now correlate events across systems to determine where the bottle neck is and helps us reduce down time and system performance issues.

SolarWinds Server & Application Monitor review by Tom I.
Tom I.
Validated Reviewer
Review Source

"SAM knows how to provide insight into your Apps."

What do you like best?

Server & Application Monitor provides us insight into our key enterprise applications out of the box. Active Directory performance, Exchange on premise, and MS SQL. We have used them all to identify the root cause of incidents. It is not always something within our control but it can gives the information we need to talk with vendors and application owners.

What do you dislike?

There are some many templates available with different types of components that it is a blessing and a curse. It can be hard to find the exact right mix of monitoring components for your environment.

Recommendations to others considering the product

The licensing is by component not application. An application on a single server can have dozens of components to monitor. So make sure you size your purchase appropriately.

What business problems are you solving with the product? What benefits have you realized?

Taking our application monitoring beyond the server level performance. Being 99% virtual, the server hardware rarely comes into play. It is all about how the application is behaving on top of all the other layers. SAM lets us look into that level. For example, AppInsight for SQL let us see into our document management application's queries on the MS SQL instance. This allowed us to build new indexes on tables to help improve the applications performance.

SolarWinds Server & Application Monitor review by Vinay B.
Vinay B.
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"SolarWinds SAM - Most feasible and optimal monitoring solution for Systems & Application Monitoring"

What do you like best?

For me SolarWinds Orion Suite of products is everything that i need to monitor my infrastructure and SAM is one such critical pieces which is a feast, let me give you an overview on its capabilities and whats best i like about the module

1. Easy to install, administrators or monitoring engineers would love the tool for what it is.

2. Easy to manage and license the product

3. Discover your infrastructure within no time into SAM and start monitoring the same.

4. Provides great dashboards which can be customized to any extent (views)

5. Provides great alerting and can be customized to any extent

6. Provides great reporting features

7. Provides good amount of authentication to login into the tool

8. Data at rest and in transit can be encrypted

9. Can consume SNMP Traps from underlying infrastructure

10. Can consume syslog messages from underlying infrastructure

11. Base monitoring (device up/down, cpu, memory, disk utilization) could be enabled in no time on the

12. Provides Hardware Health monitors

13. Provides Asset Inventory

14. Can manage process, service, tasks and events in real time

15. You could build an Application Template in no time with component monitors in it to monitor your applications and same could be reused as and when required to 'n' of devices (there are close to about 49 component monitors which does it all - script monitors, File monitors,db monitors, directory monitors, process/service monitors, URL monitors, Pool, JMX, SOAP, Apache, Tomcat etc .....)

16. There are some cool alert actions that could be triggered when an alert is triggered on SolarWinds SAM (actions like sending an email, calling an external script, creating a ticket, calling a vb script, resolving certain issues using restart or other commands etc .......)

17 . It as well provides some cool features like AppInsight

There are several other features along with whats mentioned above (like Perfstack etc ......)

What do you dislike?

I cant think of it for now, its been a great tool so far and with new features coming in every now and then I am pretty happy with it. SolarWinds have been pretty aggressive in releasing new features and they have done a great job till date and I hoping they would continue in the same fashion going ahead.

Recommendations to others considering the product

SolarWinds SAM is a great tool for systems and application monitoring and fits in for any size and scale, I have been using this tool for quite a while and have implemented it for multiple customers.

What business problems are you solving with the product? What benefits have you realized?

Most Business Critical applications for our clients are being monitored via SolarWinds Orion platform and as mentioned above its been a feast to me as I come from a monitoring background and my primary role is keep the monitoring going which is apt to the client at any given point of time.

SolarWinds Server & Application Monitor review by Cody A.
Cody A.
Validated Reviewer
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"SAM is a good product with a some work"

What do you like best?

I think the SAM product is very good at what it can monitor. I would highly suggest that you spend a lot of time trying to decide what needs to be monitored and what doesn't. The applications are monitored and you are able to see the history of any issues that occurred that is great.

What do you dislike?

The licenses is crazy. When using the SAM for certain applications you will notice one application can consume 20-100 licenses depending on what you monitor. With that said you will under buy your licenses. Just to be clear the SAM is good but just use the demonstration so you can get the number of licenses required to monitor all of your applications.

Recommendations to others considering the product

I would highly recommend using the trial software. You must know how many licenses that you need otherwise you will consume way more product licenses than expected.

What business problems are you solving with the product? What benefits have you realized?

We are able to see deeper into just server up, down or high memory or low disk space. We are able to see when the actual application is having a problem. This helps in diagnosing when help desk calls.

SolarWinds Server & Application Monitor review by User
User
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Verified Current User
Review Source

"Pretty good templates and basic application monitoring"

What do you like best?

I like the templates, either canned or ones you can build, to apply across a line of servers to monitor applications. It is fairly easy to monitor processes or services for availability and performance. They recently (in 6.6) added some application dependency mapping (using an agent) to show what network connections are made by what services out to other servers/services, this is a nice addition if you are using the agent.

What do you dislike?

The web interface is not always the easiest to use. If there is a problem with an application you click on the red text thinking it will tell you what the problem is, but it is often a few more clicks away.

Recommendations to others considering the product

If you have other solarwinds products this is a good addition. They are also adding a bit more application monitoring (using an agent) in to SAM, which is nice. NPM is still their strongest offering. Support has gotten worse over the past few years though, and SolarWinds as a whole seems to be branching out in many (too many?) directions.

What business problems are you solving with the product? What benefits have you realized?

We are able to apply the same template across multiple deployment tiers, allowing our developers to get access to the same monitoring that we will use in production. This allows them to make sure their applications are performing and reporting properly before we have it deployed for real.

SolarWinds Server & Application Monitor review by Ethan B.
Ethan B.
Validated Reviewer
Verified Current User
Review Source

"Fan of SAM"

What do you like best?

Building our own application monitors for custom programs. Being able to monitor anything and everything we need to monitor. Building alerts and custom actions to those alerts.

What do you dislike?

As with all Solarwinds products there is a lot of options to SAM. You are able to do so much it can get overbearing. Just take the time and make it happen.

Recommendations to others considering the product

Give it a trial it is free for 30 days. A must have especially if you have home brew applications.

What business problems are you solving with the product? What benefits have you realized?

One issue we have had is an application locking up. While we were working out the bugs we created a monitor and had the application restart when it went down.

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"My opinions on SAM"

What do you like best?

I like the ability to drill down to the top 10 processes by various factors such as physical memory, cpu, load, and I/O reads. It also alerts you if your server warranty is about to expire, which is great if you have hundreds of servers to keep up with

What do you dislike?

No details on the 'applications with problems' box, not a big deal as you can click on the applications to get more info. This isn't a big deal as you can click on the problematic application and find out plenty of details, but being able to scan over them without leaving the page would also be nice.

Recommendations to others considering the product

It's great and worth the money. From a cost perspective, it saves us money.

What business problems are you solving with the product? What benefits have you realized?

It helps isolate various server-related issues without digging through the event viewer inside of windows. This has also expedited the time to resolve the various issues.

SolarWinds Server & Application Monitor review by Adam J.
Adam J.
Validated Reviewer
Review Source

"Functional and flexible monitoring solutions"

What do you like best?

It will monitor anything and everything you need. SMTP, Windows, Linux, Virtual, Web, it is Very flexible. The product delivers as it is billed. Anything that you want to monitor it will monitor.

Managing credentials for windows, linux, SMTP is very easy and intuitive.

The NOC views and dashboards are very good and flexible.

The pricing is good especially when compared against the new cloud monitoring services.

What do you dislike?

Too much time to setup and maintain. Alert spam is really easy to run into. Dependancies do not seem to work as well as expected. It talks a little too long to configure everything. The UI doesn't feel modern. Nothing to differentiate it from the competitors.

The renewal pricing could be better.

The sales practices and renewal tactics are very annoying. I would recommend if using the product to engage a reseller and have all interaction through them to create a buffer.

Recommendations to others considering the product

Consider the time to create monitoring and maintain the system. Items like dependancies are difficult to setup correctly. The alert span is really easy. Solarwinds sales tactics and practices are very annoying.

All the on-premise solutions are similar in pricing with the same features. It is hard to say one is poor vs another. Solarwinds will delivery, but so will their competitors, find the solution that fits your staffing and company.

What business problems are you solving with the product? What benefits have you realized?

We are solving event management and incident response. It allows IT to proactively respond to events before our customer report there is an issue. The Solarwinds Server and Application monitor solution delivers on these business objectives.

It is hard to monitor ROI on something like this. We all need a solution and they all seem to be similarly priced.

SolarWinds Server & Application Monitor review by Stephen T.
Stephen T.
Validated Reviewer
Verified Current User
Review Source

"Good detailed product--at a price"

What do you like best?

Full range of features, alerting capabilities, the breath of supported devices

What do you dislike?

The cost mostly, and their sales force--very, very pushy

Recommendations to others considering the product

If you have the budget, SW is a wonderful product. We don't use it for many of our devices (especially Cisco netflows) just because of the costs. If you use the app monitoring tools, it can give you great insight into your applications, ie VMware and Windows. And the Virtualization Manager is a great add-in with a deep-dive into your hypervisor, but again, it's oppressively expensive.

What business problems are you solving with the product? What benefits have you realized?

Instant notifications of downed devices, hardware or application issues--through a single interface

SolarWinds Server & Application Monitor review by Executive Sponsor in Higher Education
Executive Sponsor in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Solid Performance / Ease of Use"

What do you like best?

Easy setup. Great out of the box detail for SNMP. There is very little need for any customization, particularly with Cisco deployments. Graphs and History are well maintained and easy to reference.

What do you dislike?

Initial purchase and maintenance are a bit expensive. Large deployments require additional pollers which add to cost, maintenance, and internal resources needed when some competitive products can achieve the same level of performance from one server.

Recommendations to others considering the product

Evaluate open source options, consider internal technical expertise if you are entertaining the open source route. Evaluate commercial products using a trial period of 90 days if possible.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of a large campus network infrastructure. We have been able to automate alerts, provide proactive alerting of equipment failing but not yet out of service. Also reporting provides useful information for decision making in regards to performance, capacity, and replacement intervals for network devices.

SolarWinds Server & Application Monitor review by Miguel N.
Miguel N.
Validated Reviewer
Review Source

"Avery Detailed software to keep track of Aplications and Servers"

What do you like best?

* I like that you can configure the notificaions to show exactly what you want.

* I like how it can manage the network really easy and all the detailed information that provides in regards to Server monitoring.

What do you dislike?

* RAM hungry eats alot of ram from the server that you are running the SQL in, ofcourse the ram usage only goes up with more assest being monotired.

Recommendations to others considering the product

This is a large solution for large enterprises but you can use it for every days small and medium business

What business problems are you solving with the product? What benefits have you realized?

Sometimes our services when todwn with no apparent reason at all, now this software is letting us know when something is down and why? with specific details in how to reach that application or server that is having issues

SolarWinds Server & Application Monitor review by Michael K.
Michael K.
Validated Reviewer
Verified Current User
Review Source

"Very useful software for monitoring our own applications"

What do you like best?

We love the integration with both AWS (Amazon Web Services) and Microsoft Azure, along with the ability to build our own monitors. We've been able to add custom Glassfish and Tomcat monitoring.

What do you dislike?

Still very Microsoft focussed, it would be good to see more attention to linux. More focus also needed on removing Network Atlas

Recommendations to others considering the product

Download the trial and give it a try.

What business problems are you solving with the product? What benefits have you realized?

We need timely and accurate monitoring of our business applications. Our support team have been able to move away from the unreliable Nagios system, they now have a dashboard that shows them exactly what they need.

SolarWinds Server & Application Monitor review by David M.
David M.
Validated Reviewer
Review Source

"Go well beyond basic server monitoring"

What do you like best?

It has a ton of out-of-the-box templates for different applications, it supports Perl/PowerShell scripts to build custom templates, can be used to monitor URL response time from one of your pollers, and supports using WMI/SNMP/Agent to build custom monitors.

What do you dislike?

There is a limitation in only recovering 10 metrics per component, this means sometimes you have to create multiple components to pull all of the metrics you wanted. There is also a limit that the statistic value must be a number (not a huge deal, but can be annoying).

Recommendations to others considering the product

Make sure you test your scripts on non-production devices prior to deploying them to production to make sure it doesn't break anything.

What business problems are you solving with the product? What benefits have you realized?

We are able build monitors for custom applications and things we have found to KPIs (Key Performance Indicators).

SolarWinds Server & Application Monitor review by Farhood N.
Farhood N.
Validated Reviewer
Verified Current User
Review Source

"AWESOME. "

What do you like best?

Intelligent Discovery & Single Click Configuration

Database Availability Groups Status Checks

Individual Mailbox Database Details Views

Mailbox Database Storage Usage and Performance

Transaction Log Storage Usage and Backup Status

Mailboxes By Size and Percentage of Quota Used

Users by Messages Sent and Received

Individual User Mailbox Details Views

What do you dislike?

Not enough and proper tools to monitor the hardware of servers. Specially the ESXi servers.

Recommendations to others considering the product

Highly recommended to use as its easy to understand, to deploy, to configure, to use and to get support.

What business problems are you solving with the product? What benefits have you realized?

SSL certs issues, hardware issues, application issues.

SolarWinds Server & Application Monitor review by Eric S.
Eric S.
Validated Reviewer
Verified Current User
Review Source

"Solarwinds keeps us informed!"

What do you like best?

Alerting system is highly customizable. Able to see uptime, logs, and performance with real-time, highly detailed stats. Able to even put diagrams on our front page of the layout of our data center. Great visual!

What do you dislike?

Can be a challenge to set up all the alerting.

Recommendations to others considering the product

Terrific product, keeps us well informed of our environment and uptime. Solarwinds is crucial for any network environment.

What business problems are you solving with the product? What benefits have you realized?

Able to have visibility to uptime, current performance stats, potential outages, service monitoring, etc. Helps keep a handle on our environment.

SolarWinds Server & Application Monitor review by Administrator in Printing
Administrator in Printing
Validated Reviewer
Verified Current User
Review Source

"SolarWinds "

What do you like best?

I like the fact that you can monitor many different processes, cpu, services, etc. to get notified when something is down. Also, you can set templates to save time when setting a server up for monitoring.

What do you dislike?

Sometimes we receive false alerts or the alerts are a little late by the time we realize a server is back up on it's own.

Recommendations to others considering the product

It is a very good choice and can monitor many different aspects of your servers, in my opinion.

What business problems are you solving with the product? What benefits have you realized?

To monitor services, etc. on servers to get notified when an application or service is down so we can check it out right away before users have time to call in to let us know they are having problems.

SolarWinds Server & Application Monitor review by Ryen B.
Ryen B.
Validated Reviewer
Verified Current User
Review Source

"SolarWinds Server & Application Monitor "

What do you like best?

Solarwinds allows my department to rest easy knowing that if something does go down, we will know about right away.

What do you dislike?

There really is not that much to dislike about this software. Only downside I can say would probably be needing to constantly update it with "nodes" but that is on my side only.

Recommendations to others considering the product

Check to see how many nodes you actually will be monitoring and choose the correct licensing to make things as easy as possible.

What business problems are you solving with the product? What benefits have you realized?

Peace of mind to know that our servers are being monitored and checked for health.

SolarWinds Server & Application Monitor review by Eric B.
Eric B.
Validated Reviewer
Verified Current User
Review Source

"Near Real-Time Notifications when things go down"

What do you like best?

The dashboards and alerts that let us know when something is down, often before the phone calls and emails start coming in.

What do you dislike?

The UI can be difficult to navigate at times as it's too cluttered, especially on smaller screens.

Recommendations to others considering the product

Configure your MIBs right and you'll have a great reporting tool with easy to see alerts in your dashboard and notifications. Extremely helpful for physical server monitoring in a world that's rapidly moving to virtual servers and cloud-based software as a service.

What business problems are you solving with the product? What benefits have you realized?

Not knowing when servers, websites, etc are down or having issues.

SolarWinds Server & Application Monitor review by James B.
James B.
Validated Reviewer
Verified Current User
Review Source

"Great product! Works well for most system and application monitoring"

What do you like best?

Server and application monitor is a very flexible product. You can use almost any sort of scripting to gather data. It has agent or agentless communication (Linux agents are in beta) and works well with other Solarwinds products as well as external products like PagerDuty. Has a large base of partners that make integrations that work with Solarwinds products.

What do you dislike?

Automation is a non-supported feature so you are on your own to figure out how to automate things though there is an active user community that is helpful for this. There is no way to install the product via scripted install so deployment within a DevOps environment is a challenge. New product release schedules are sort of random so they may show a new feature they are developing in a beta a long time before it is ready to release.

Recommendations to others considering the product

On a budget, Nagios is still the standard but has a higher learning curve and support can be purchased separately. Zenos was a contender as well.

What business problems are you solving with the product? What benefits have you realized?

Server and application monitor allows us to work from the hardware layer though the OS and into the application layer. This has given us the ability to pinpoint issues within those areas before they become problems. When problems do occur, it is instrumental in the root cause evaluation as it provides the ability to see the timeline of events leading up to a failure.

SolarWinds Server & Application Monitor review by Joel G.
Joel G.
Validated Reviewer
Review Source

"Solarwinds Server & Application Monitor"

What do you like best?

Provides a huge library of available component monitors from snmp and wmi to various script based options such as powershell. Recent additions of AppInsight monitors for IIS, Exchange, etc are incredibly useful. Automatic detection of which AppInsight template is applicable to which node keeps implementation pretty simple and straight forward.

What do you dislike?

Sometimes understanding how and where to apply certain templates can be a little confusing.

Recommendations to others considering the product

Spend some time on the thwack.com user community, even if you don't end up purchasing the software, you can still participate there and learn a lot of stuff from the community.

What business problems are you solving with the product? What benefits have you realized?

We have gained a much deeper level of visibility into some of our critical environments that we did not have with previous monitoring solutions.

SolarWinds Server & Application Monitor review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"SolarWinds Server"

What do you like best?

Solarwinds is by far the best monitoring tool for the Job. The ease of Use of the software Allows for a better management of the task at hand.

What do you dislike?

I wish it could sometime offer a better integration into some other tools.

Recommendations to others considering the product

As a whole, SolarWinds is a Great tool, easy to use for Monitoring purpose when it comed to Servers or Monitoring for Various Environment. It allows for an easy way to follow and be updated regularly on Processes.

What business problems are you solving with the product? What benefits have you realized?

The ability to see in real times what changes and monitor real time evolotion of processes.

This is by far the best advantange of the tool as it give real-time information.

SolarWinds Server & Application Monitor review by Neil W.
Neil W.
Validated Reviewer
Review Source

"Secure Application Monitor by Solarwinds finds problems you never could put your finger on"

What do you like best?

I love the way that SAM gives you the full picture of your estate and monitors all Applications allowing you to quickly find the cause of issues and be prepared for them. This in turn allows you to quickly pinpoint the case of the issue

What do you dislike?

To set up alarms is a bit of a faff, and can be tricky to get correct. Lots of test and trial which can be tricky finding the right fields to choose as there are so many

What business problems are you solving with the product? What benefits have you realized?

Secure Application Monitor allowed us to quickly identify an application which was slowing our whole system, SAM then allowed us to monitor it and from the changes we made it improved performance of our system

SolarWinds Server & Application Monitor review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Decent experience with Solarwinds"

What do you like best?

I like the ability to handle all kinds of alerts in a matter of two clicks or less.

What do you dislike?

I dislike the support team's quality. Often the help comes copy-pasted from their KB articles, so there isn't much personalized help. The service desk ticketing site that it connects to is also a bit slow in syncing up with the dashboard so tickets don't close efficiently even when the alert has gone away.

Recommendations to others considering the product

Beware of support. Beware of lag between sync of dashboard and service desk. Glitch between background manager and backup check on dashboard.

What business problems are you solving with the product? What benefits have you realized?

Patch Management. Remote Access. Managed Antivirus. Disk space checks. Performance Monitoring. All are beneficial. Even when a server is down, we get the alert.

SolarWinds Server & Application Monitor review by Joseph L.
Joseph L.
Validated Reviewer
Review Source

"In-depth metrics and information; confusing licensing system!"

What do you like best?

The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!

What do you dislike?

I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.

Recommendations to others considering the product

Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!

What business problems are you solving with the product? What benefits have you realized?

Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.

SolarWinds Server & Application Monitor review by Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"Granular Infrastructure and OS Monitoring with no Intuition or Artificial Intelligence"

What do you like best?

SolarWinds SAM is highly customizable and can monitor almost anything on a server that can be accessed remotely. AppInsight monitors provide very rich performance data. NetPath and Perfstack features have been used heavily since added to the platform. The community is very knowledgeable and more helpful than support (sadly). The forum has great participation and a great rewards system to keep users engaged. There are lots of ideas shared on the site and many monitors have been uploaded and available for use to any user.

What do you dislike?

The product requires tedious administration and is very time consuming.

Alert storms are common and fine tuning thresholds is highly manual and tedious.

The UI is cluttered, slow, and outdated. Customizing the UI is painful and has a learning curve.

The learning curve is very high and frustrating for advanced monitoring setup.

The application is often slow and unstable. It can be challenging to troubleshoot too and support is awful after they got bought out by the private firm.

Recommendations to others considering the product

If man hours are not a concern, it is a decent product. One man shows should look for a product with more automation and intelligence built in. UI is not very clean. Setting up basic monitoring for servers takes about 15 minutes each if done individually. Bulk discovery tool is very clunky and unreliable.

What business problems are you solving with the product? What benefits have you realized?

Service availability is a major monitor we utilize. Providing reactionary alerts to certain thresholds to alert the proper team in our event management software. Tracing application performance problems back to the infrastructure or vindicating infrastructure as a problem and reducing mean time to repair (MTTR).

SolarWinds Server & Application Monitor review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Review Source

"It is a simple yet powerful tool for monitoring server and applications."

What do you like best?

I like the fact that Solarwinds had made many improvements over the past years and now they have alot of modules and products that complements each other. for SAM, it is a really powerfull tool for monitoring and knowing what is happening with the services/application. It leaves the guessing outfor us administrators. Really easy tool. You should try it now

What do you dislike?

Well at first maybe you need to know a little bit more about what you want to monitor for the application part. but when you get the hand of it, its really simple and useful.

Recommendations to others considering the product

You should try solarwinds with a demo and reach out to a partner or solarwinds directly. They can do a PoC and algo help you look for the best products for you needs. Make sure you know what are your needs and let them know what are you pain points.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring our critical applications, like middleware, web services and crm. Before solarwinds SAM, we have a hard time troubleshooting when the applications went "Slow" or unavailable. Now with the insights of SAM, we can look for the root cause of the problems very quickly.

SolarWinds Server & Application Monitor review by Internal Consultant in Investment Management
Internal Consultant in Investment Management
Validated Reviewer
Review Source

"Solarwinds SAM - Application Monitoring, Alerting and Reporting made easy"

What do you like best?

SAM gives you a very good tool set to manage your servers and applications. Beside a big amount of "out of the box" monitors for a lot of application you can easily create your own monitors with the base components presented by SAM.

Alerting and reporting are very well supported by the SAM infrastructure. It is possible to create a report or alert on every measured attribute. For alerts it is also possible to create relationships between different attributes. With alerts you can automate certain tasks like restarting a process. It is also possible to escalate alerts. Beside the vendor it is possible to find a lot of solutions in the Solarwinds user portal "Thwack". This user portal is one of the biggest advantages of Solarwinds.

Beside that is the integration of SAM with the other monitoring tools in the Solarwinds Eco system a big factor. This reduces costs in education and helps to solve problems easier and faster.

What do you dislike?

Sometimes the design of SAM is not very straight. For example it is not possible to use all UI resources used by Solarwinds in self written monitors. Also it is not always possible to use Properties in all components.

Recommendations to others considering the product

Look careful to the amount of components you need for monitoring the application landscape. Also look carefully where your server or application is running. If they are in different locations the SAM environment has to be designed carefully.

What business problems are you solving with the product? What benefits have you realized?

We want to monitor all our business applications with SAM and create relationships between them. We have nearly 90% in monitoring. We use the monitoring to react faster on problems and to report SLA breaches by our contractors. Also performance issues are solved with SAM together with other Solarwinds products (PM and DPA).

SolarWinds Server & Application Monitor review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Without SAM... I'm SPAM"

What do you like best?

Here is why I can't do my job without SAM

1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted

2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing

3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.

What do you dislike?

Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.

What business problems are you solving with the product? What benefits have you realized?

Mainly

1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)

2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).

SolarWinds Server & Application Monitor review by User
User
Validated Reviewer
Verified Current User
Review Source

"Incredible tool"

What do you like best?

My favorite thing about this product is all the detail that is provided when monitoring a server. One of the biggest things for me is being able to look at Windows updates on the server at a glance to know which servers are potentially behind on updates

What do you dislike?

I haven't really found anything that I disliked although I did find it a bit confusing at first to set up alerts

What business problems are you solving with the product? What benefits have you realized?

This product has helped us maintain server patching and updates, which is a huge plus. It's also been a huge help telling us if a service is down that can effect one of our vital applications. This helps us resolve issues much sooner

SolarWinds Server & Application Monitor review by Pete G.
Pete G.
Validated Reviewer
Verified Current User
Review Source

"SolarWinds Server & Application Monitor"

What do you like best?

Application monitors can be created easily and use a variety of methods for measurements.

What do you dislike?

Editing multiple alert definitions is a bit of a pain as is identifying which alert was triggered once acknowledged.

Recommendations to others considering the product

Component counts soon add up. Make sure you buy a big enough license.

What business problems are you solving with the product? What benefits have you realized?

Skype for business edge servers running out of resources and automatically resolved.

Mobile data terminal locations plotted on a map.

Monitoring 100s of applications and their compontents.

SolarWinds Server & Application Monitor review by Michael Angelo I.
Michael Angelo I.
Validated Reviewer
Review Source

"Strongest application monitoring tool so far"

What do you like best?

Less complexity for deployment and administration. Monitor all application we need and help us to identify the issue if there are incident. Maximise the Application-Centric approach you can choose different template from hundreds of application and start monitoring what your business and operation needs.

What do you dislike?

Can improve in terms of reporting and performance on monitoring application health.

Recommendations to others considering the product

It will help solve different IT head ache, application and server performance monitoring can deliver without complexity as it easy to deploy. You can setup it on your lab before you deploy on production because Solarwinds offer free trial on their products.

What business problems are you solving with the product? What benefits have you realized?

Compliance and regulatory we oblique to follow. Save time to respond on incident because of different pre build alerts.

SolarWinds Server & Application Monitor review by Jamison C. J.
Jamison C. J.
Validated Reviewer
Verified Current User
Review Source

"SAM gives you the flexibility to monitor anything."

What do you like best?

It is easy to configure with templates readily available and ready to be customized.

What do you dislike?

I can't always get my users to cough up credentials for me to monitor their applications.

Recommendations to others considering the product

Read the documentation and visit thwack.com to tap into the excellent help in the user community.

Explain to your end users that you will need credentials to be able to monitor some components.

What business problems are you solving with the product? What benefits have you realized?

Monitoring SSL certs

Apps, services, ports, specific vendor OID's

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Review Source

"SW App monitor"

What do you like best?

the ability to track and understand logs if anything goes wrong. it helps to monitor everything! If you have someone who is looking for very detailed information this could be perfect.

What do you dislike?

The complication of the setup for the software is very legnthy. It takes a very detail oriented engineer in order to be sure the policies and event logs are setup to alert the right people for the right devices.

Recommendations to others considering the product

Be sure to have a very detail oriented engineer or staff setting up and reviewing configurations to be sure alerting is set up properly for the correct devices.

What business problems are you solving with the product? What benefits have you realized?

understanding any issues that may have caused outages or interruptions in the network, Helps up to be able to pin point the root cause of an issue and knowing exactly what went wrong. It tells us everything from patch updates to what caused an entire network outage.

SolarWinds Server & Application Monitor review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source

"Cost effective monitoring tool "

What do you like best?

Solarwinds has always been a leader in monitoring and management solutions. What I like best are:

1) Easy to use interface

2) Proactive alerting via emails and sms

3) API integration with other 3rd party monitoring tools

What do you dislike?

1) Cost is a bit high. Might be a bit on the expensive side for IT shops with a budget

2) Support could be a little more helpful when issues arise

Recommendations to others considering the product

Do a proper evaluation before implementing the tool, as with any other solution you might consider. Analyze there pros and cons to see if it fits in line with your specifications and meet your expectations in an remote monitoring and management tool.

What business problems are you solving with the product? What benefits have you realized?

The ability to proactively monitor and manage our infrastructure is key to our success. Sam has allowed us to utilize the tool to gain this advantage. Not only are we able to solve our issue of being reactive but we'd also able to use the analytics from their reports to gain better insight on the performance of our infrastructure and achieve improved capacity planning and automation of certain processes.

SolarWinds Server & Application Monitor review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Perfect for monitoring traffic and devices"

What do you like best?

It's easy to use, and perfect for monitoring traffic and devices that may go down. If we start to get an influx of calls, Solarwinds is the first thing I turn to, to see if we have any devices that may be down and affecting our network.

What do you dislike?

Nothing so far. I only use it when needed in my position, but it provides the info that I need.

What business problems are you solving with the product? What benefits have you realized?

I can see what is eating up our bandwidth and when devices are down, which helps me gather more info before someone in a higher position ca confirm what is happening.

SolarWinds Server & Application Monitor review by Administrator in Computer Networking
Administrator in Computer Networking
Validated Reviewer
Review Source

"Still looking"

What do you like best?

What I like is the robust of the software. Yes it does monitoring, that's the whole purpose of Solarwinds. I enjoy setting up alerts to view my disk space, memory usage, and could usage. I also like how it scan your nodes and find printer and switches, firewall, the VMs, hosts for the VMs, LUNs, etc. It does monitoring really well. It can also monitor your applications such as Skype and Microsoft Office 365.

What do you dislike?

What I don't like is they spread so far out that everything is so deep to analyze. Most of the things you don't want to see shows up. I mentioned this up because it takes a boat load time to load the interface, for you to click on the link to navigate, for you to config. It takes too much time to wait.

Recommendations to others considering the product

If you need to have a software that monitor your network and almost everyone is using it, get Solarwinds. But it may not work for you. Keep looking and trying. If you give up, get Solarwinds because everyone is doing it.

What business problems are you solving with the product? What benefits have you realized?

We are looking at ways to make network monitoring better without having to spend so much time managing a role f monitoring our network. We thought this product will give us that, it does...but it takes too much time to wait when you have a lot to configure for monitoring. If for any benefits, it would be that we have a monitoring application for our network which we didn't before.

SolarWinds Server & Application Monitor review by User in Utilities
User in Utilities
Validated Reviewer
Verified Current User
Review Source

"Solarwinds adds value to an organizations infrastructure monitoring capabilities!"

What do you like best?

Event & Alert Management Tools - With Orion we have set thresholds for alerting on up/down, percent of bandwidth utilized, memory utilized, CPU utilized, disk space utilized, and much more.

Map Maker Utility - It lets us import any map - from an existing network diagram or topology map.

What do you dislike?

A weak point in general for all the modules in Solarwinds is the reduced portability. The product is only available for Windows Server platforms. And our organization supports Linux Servers as well, which cannot be monitored by this s/w.

What business problems are you solving with the product? What benefits have you realized?

It is helping us monitor our network and other infrastructure components to provided uninterrupted service to our customers.

SolarWinds Server & Application Monitor review by Josh H.
Josh H.
Validated Reviewer
Verified Current User
Review Source

"SolarWinds Unified Server and Application harmony"

What do you like best?

I love that this integrates into our existing SolarWinds Orion environment to give a true single pane of glass into your environment.

What do you dislike?

As with many of SolarWinds products, there is a learning curve to truly use the product to it's full potential.

What business problems are you solving with the product? What benefits have you realized?

Using SAM helped us monitor and support unique applicaitons in our environment that traditional monitoring solutions weren't able to support.

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Review Source

"Solar Winds Review"

What do you like best?

We get alerts immediately when our servers are down or network connectivity has failed. It helps complete our initial troubleshooting on servers and find the problem before escalating it.

What do you dislike?

Support is not 100%. When we have urgent monitors informing us our servers are down we should expect a call from the service provider to inform us. However we have to call them and constantly chase for a solution or update even.

What business problems are you solving with the product? What benefits have you realized?

The benefits we have realised is that we are alerted almost immediately once a server is down. Whether that be connectivity wise or power issue. It helps us investigate and troubleshoot to see if it an issue on our end.

Solar winds monitoring also shows us how much space we have on our servers and if they need to be upgraded.

SolarWinds Server & Application Monitor review by Sean B.
Sean B.
Validated Reviewer
Review Source

"Monitoring services, directories,files,event etc. done with ease"

What do you like best?

I really like the Real-Time Event Log Viewer, Service Control Manager, Real-Time Processor Explorer, Exchange module, Active Directory module and all the AppInsight modules.

What do you dislike?

I would like the ability to change gauges and remove columns and go to a blank canvas

Recommendations to others considering the product

It's simple, you need an IP address and credentials to authenticate with then the rest is easy

What business problems are you solving with the product? What benefits have you realized?

Monitoring services, directories, SQL, IIS and events. We are able to identify problems proactively before an application has problems or goes down. Our downtime for applications have gone down and uptime has gone up since we've starting monitoring these elements.

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent Product"

What do you like best?

The ability to create customised application monitors. As a government department we utilise hundreds of bespoke application that do not provide monitoring tools. Using Server and Application Monitor I can create custom monitors that show when the application is not performing well and can replicate the end-user experience. It also has "out of the box" large application monitors by default (Exchange/Active Directory/SQL/IIS)

What do you dislike?

A lot of customisation is required to create your own templates.

Recommendations to others considering the product

If you already have an investment in solarwinds then it's a no brainer

What business problems are you solving with the product? What benefits have you realized?

The monitoring of applications that do not have monitoring tools built in.

SolarWinds Server & Application Monitor review by Andreas R.
Andreas R.
Validated Reviewer
Review Source

"Useful monitoring tool with a bit of a learning curve"

What do you like best?

It's a good comprehensive solution for monitoring both internal and hosted servers in one management panel.

It has a lot of options for customization, allowing you to get a great dashboard and also tailor made alerts.

It also has a lot of integrations.

Besides monitoring downtime, we also are able to monitor everything from CPU usage and disk space to give us a heads up on imminent resource needs.

It feels like a very comprehensive solution with a lot of opportunity to add complimentary products.

What do you dislike?

It is not always easy to deploy. Better deployment tools would improve the product tremendously.

We had an agent stop reporting for unfathomable reasons.

Being contacted back by support took a few days, which is not optimal for a business critical services. They were nice and competent enough, and helped us re-mediate the issue of the agent not responding, but we did expect a faster initial response time.

Recommendations to others considering the product

Solarwind has a lot of power under the hood, the customization especially is a very strong feature.

You need to be prepared for both a learning curve and that the interface needs a face lift. Once you learn how to use it, you will be very happy with a very powerful product.

What business problems are you solving with the product? What benefits have you realized?

We needed a tool that allowed us to monitor and generate alerts on both internal servers and servers hosted by third party providers. Especially the ability to tunnel means that we've not had any environments that we've been unable to communicate through, which is a great benefit for us.

SolarWinds Server & Application Monitor review by Administrator in E-Learning
Administrator in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Solid Monitoring Solution"

What do you like best?

This is a reliable tool for monitoring a lot of different things in your IT environment.

What do you dislike?

Creating and especially modifying your setup is a little awkward and time consuming. I would really prefer a simpler navigation to only the section I want to modify and then to be able to save it without navigating through other workflow screens until the Save button is finally displayed.

Recommendations to others considering the product

It is a reliable product, but weigh its setup & pricing carefully.

What business problems are you solving with the product? What benefits have you realized?

We have some highly fluid application disk usage and this allows us to stay on top of it and address constraints quickly.

SolarWinds Server & Application Monitor review by francis b.
francis b.
Validated Reviewer
Review Source

"Solarwinds SAM"

What do you like best?

I like that solarwinds and the community create some plugins to help us. There's a huge selection of plugins that you can choose to monitor whatever you want

What do you dislike?

Nothing so far, it can do whatever i want to

Recommendations to others considering the product

Check out what the community create, there's a huge selection of plugins from them, and you can always ask in the forum if someone has created something that you might be looking for.

What business problems are you solving with the product? What benefits have you realized?

Check whats going on with my AD users, exchange users.... i can see if an application is down on my web servers ...

SolarWinds Server & Application Monitor review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Short Review"

What do you like best?

The Simplicity and ease of access to have access to so many different machines. It also makes working outside of the office very easy and secure.

What do you dislike?

Some of the reporting is very basic and the asset reports can only be done in bulk. Meaning when this is produced you still have to filter out thousands of "useless" information to obtain what you would like.

Recommendations to others considering the product

Unsure - I have only used the product as a user.

What business problems are you solving with the product? What benefits have you realized?

Great reactive monitoring and great for determining when issues have arisen.

SolarWinds Server & Application Monitor review by Administrator in Food Production
Administrator in Food Production
Validated Reviewer
Verified Current User
Review Source

"Solarwinds SAM saved us hundreds of thousands!"

What do you like best?

ease of use and the flexibility to get most anything accomplished. There are few barriers from the software.

What do you dislike?

The Linux and AIX monitoring is a bit harder if you are not familiar with the OS, although the new agents make this somewhat better.

Recommendations to others considering the product

download and play with it, youll find its very easy

What business problems are you solving with the product? What benefits have you realized?

We started monitoring our critical applications, services and processes, but over time we started monitoring items that with the old system we couldnt afford to monitor. Today we monitor over 9000 applications compared to 250 with our old solution.

SolarWinds Server & Application Monitor review by Administrator in Computer Networking
Administrator in Computer Networking
Validated Reviewer
Verified Current User
Review Source

"Great tool for knowing what's going on in your environment"

What do you like best?

You can customize what you want to monitor and how, and also set up notifications for specific events.

What do you dislike?

Depending on the size and complexity of your environment it can take awhile to fine tune it to do what you want.

Recommendations to others considering the product

It's definitely worth trying a demo.

What business problems are you solving with the product? What benefits have you realized?

We needed something to help us catch potential problems before they started to affect production servers and applications, such as low disk space or issues with SQL databases. SAM allows us to be notified about these so we can address them before they have a negative impact on our end users.

SolarWinds Server & Application Monitor review by Michael G.
Michael G.
Validated Reviewer
Review Source

"A View from the Top"

What do you like best?

SolarWinds Server & Application Monitor (SAM) allows you to get a view from the top of your systems. The ability to drill down and view what is going on at the process, port level is great. The appLinsight provides a great level of detail. You can prove why "It's the apps not hardware"" to management.

What do you dislike?

Requires a bit of work to setup and get configured. Sales force is a pain in the butt.

What business problems are you solving with the product? What benefits have you realized?

Why SQL is causing so much problems and come to find out it's run away queries.

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Review Source

"Great tool for reaching into every part of your applications "

What do you like best?

Highly customisable, great custom support, very flexible.

What do you dislike?

Parts of the code get updated out of step with the others - can be a bit frustrating knowing you could do it one way on a different part of the system

Recommendations to others considering the product

Definitely get on Thwack, the community site - it's not just chat, there are a lot of crowd-shared monitors and implementations already there and ready to be used. 9 times out of 10 I don't even google a problem, I just look there!

Also, get a trial, take a little time to set it up - fully functional for a month at least.

What business problems are you solving with the product? What benefits have you realized?

We use SAM to monitor all our servers for availability and performance, as well as keeping up to date on applications and their performance.

SolarWinds Server & Application Monitor review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"All Your Network Monitoring Needs at a Glance"

What do you like best?

SolarWinds gives you a lot of information packed in a very visually friendly format. If you require more detail, most of the areas are expandable.

What do you dislike?

My biggest gripe that I have with SolarWinds is that the report function is really hard to use if you are an intermediate user. While the report function is extremely powerful, customizing it to your needs will take a little bit of work.

Recommendations to others considering the product

I recommend that you send the SolarWinds administrators to the education courses offered because they will be your first point of contact if the software breaks. Also, the networking staff will come to see this as a critical tool in short order, so the maximum downtime allowable will also have to be minimized.

What business problems are you solving with the product? What benefits have you realized?

We use SolarWinds to monitor the health of various nodes across the network.

SolarWinds Server & Application Monitor review by Jim P.
Jim P.
Validated Reviewer
Verified Current User
Review Source

"SAM Review"

What do you like best?

With the Orion Integrated platform it is greate to have a single pane for troubleshooting and quickly getting to root cause.

What do you dislike?

Sometimes the interface is slow, and it would be nice to not have to hover over circles to get what a monitor is.

What business problems are you solving with the product? What benefits have you realized?

Root cause and performance monitoring across over 800 servers.

SolarWinds Server & Application Monitor review by Matt M.
Matt M.
Validated Reviewer
Verified Current User
Review Source

"Great tool for IP address management and research"

What do you like best?

I love the fast search when researching what ip addresses are connected to specific network switches/ports.

What do you dislike?

I wish the data was more real time. With that being said I'm not sure what the current polling params are setup for my company.

Recommendations to others considering the product

Great for IT support who works with network switches/devices.

What business problems are you solving with the product? What benefits have you realized?

Network/Device/Camera/Switch/Port troubleshooting/research.

SolarWinds Server & Application Monitor review by Christopher D.
Christopher D.
Validated Reviewer
Verified Current User
Review Source

"Does it all"

What do you like best?

The extensive amount of configuration possible

What do you dislike?

its complexity can sometimes cause confusion

Recommendations to others considering the product

Make sure this is going to full fill all of your needs prior to going down the path of implementing. This takes a bit to adjust to. Once everything is setup though it gives excessive amounts of automated support.

What business problems are you solving with the product? What benefits have you realized?

monitors and infrastructure risk assessment

SolarWinds Server & Application Monitor review by Ken W.
Ken W.
Validated Reviewer
Verified Current User
Review Source

"SAM is a great tool"

What do you like best?

The amount of items that you can monitor.

What do you dislike?

It takes some time to get it working properly.

What business problems are you solving with the product? What benefits have you realized?

Our company mostly uses it to monitor Windows services. But with Solarwinds' community, I was able to monitor much more items such as O365, files sizes, etc.

SolarWinds Server & Application Monitor review by Jason S.
Jason S.
Validated Reviewer
Review Source

"Staying online with Solarwinds"

What do you like best?

Solarwinds is a great service that very clearly displays our server status information. Alerts are very clearly represented in the web portal.

What do you dislike?

There is a lot to learn, I would love to have some better user community input.

Recommendations to others considering the product

When implementing this software it is important to ensure that your company has a well though-out road map or plan in place. This will insure that your companies software roll-out will go smoothly and quickly.

What business problems are you solving with the product? What benefits have you realized?

This tool has allow us to better track our network equipment throughout the world.

SolarWinds Server & Application Monitor review by Robert B.
Robert B.
Validated Reviewer
Verified Current User
Review Source

"Solarwinds SAM @ Western Reserve Hospital"

What do you like best?

The monitoring setup is straight forward and easy to setup.

What do you dislike?

I am very happy with Solarwinds and there isn't much I dislike

Recommendations to others considering the product

I would recommend this product to any one who is requiring monitoring of the servers in their environment. It is easy to setup with great grouping options and custom fields.

What business problems are you solving with the product? What benefits have you realized?

We use it alert us of unexpected downtimes. We use it restart services after maintenance windows so admins do not have to be on site.

SolarWinds Server & Application Monitor review by Kenneth P.
Kenneth P.
Validated Reviewer
Verified Current User
Review Source

"Hosted monitoring tool for current environment"

What do you like best?

I like that solar winds is able to monitor disk, cpu, up/down times, and is able to notify us of any issues that we are seeing in our environment. This allows us to get a jump start on these activities and to not take any unnecessary downtime

What do you dislike?

I dislike that we have to restart the solar winds agent somewhat frequently as it appears to go down and then come back up.

What business problems are you solving with the product? What benefits have you realized?

We are helping our customers maintain an SLA uptime that they have agreed upon with us by using solar winds to monitor our environment.

SolarWinds Server & Application Monitor review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Awesome tool for monitoring"

What do you like best?

Solarwinds is very powerful tool to provide all relevant information as it gives CPU memory disk blocking, ling running queries. We also used it's customized version DPA.

What do you dislike?

I didn't found any flaws yet. It has everything we need, it would be best if task manager details could be added to this system

What business problems are you solving with the product? What benefits have you realized?

Past activity to perform RCA, even I use to identify unused databases, blockings etc

SolarWinds Server & Application Monitor review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Solarwinds SAM Review"

What do you like best?

Simplicity of use & easy to configure

Portal is user friendly & easy to navigate

Deployment can be done in less than 1 hour with very less complexity compared to other monitoring tools

Large number of out of box monitoring templates

Portal presentation is good compared to other monitoring tools

Easy to integrate with third party ITSM like ServiceNow

What do you dislike?

Solarwinds Agent 7 monitoring templates are not stable

Stabilization issues when deployed on large scale complex environment

Reports presentation

Not able to monitor mainframes

Recommendations to others considering the product

Good to deploy for small to mid size DC environments

What business problems are you solving with the product? What benefits have you realized?

Able to monitor critical Servers & applications

SolarWinds Server & Application Monitor review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Solarwinds SAM Review"

What do you like best?

SAM allows us to monitor SQL server processes, Citrix and AD health and custom application monitors.

What do you dislike?

I'm not a big fan of the Licensing model. It's very expensive to monitor all of our SQL servers in our environment. We have to pick the most critical and monitor those.

Recommendations to others considering the product

Get a good feel for what you REALLY need to monitor.

What business problems are you solving with the product? What benefits have you realized?

Improve responsiveness to resolving issues with down/underperforming applications.

SolarWinds Server & Application Monitor review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"SolarWinds SAM "

What do you like best?

This product works quite well. It allows you to quickly setup monitors for applications, process, services, and so much more. There is so much that it can do you're practically only limited by you knowledge of programming. You can extensively customize the way you monitor just about everything on your network.

What do you dislike?

Often you have to build things yourself and there are no out of the bag templates for specific things.

Recommendations to others considering the product

It works very well and there are plenty of training courses for it

What business problems are you solving with the product? What benefits have you realized?

We monitor URL's, Server applications (Processes, service and log files) We have built out monitor scripts to monitor fail-over environments.

SolarWinds Server & Application Monitor review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Covers most of your needs"

What do you like best?

I love that templates that come with sam and the ability to create custom checks.

What do you dislike?

Nothing at the currently moment. Just need orion to address the 100,000 element limit per instance.

Recommendations to others considering the product

If the solarwind product can solve the 100,000 element limit problem.

What business problems are you solving with the product? What benefits have you realized?

Understanding trends that are happening in our environment, And with the custom scripts the ability to see if something is not configured correctly.

SolarWinds Server & Application Monitor review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Solarwinds SAM continues to save the day!"

What do you like best?

SAM gives us the ability to leave the office and trust that our servers and applications are being monitored as effectively as possible!

What do you dislike?

As with anything Solarwinds the cost can be prohibitive to some organizations however it is money well spent.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring our environment for issues and use the information from SAM to catch the issues before the end user does!

SolarWinds Server & Application Monitor review by Administrator in Mining & Metals
Administrator in Mining & Metals
Validated Reviewer
Review Source

"SAM - A must have for IT pro's"

What do you like best?

I really like the application health overview on the main SAM page, the APP Stack is a wonderful addition. The App insight for SQL and IIS is a game changer as well and we utilize it daily.

What do you dislike?

There is not much to dislike. I wish I could afford a larger license to be able to monitor every application with SAM

Recommendations to others considering the product

This is a mandatory product. I would recommend all companies to utilize SAM for internal use.

What business problems are you solving with the product? What benefits have you realized?

Monitoring SAP applications was a huge issue for us, we were able to use SAM to give us all the information we need.

SolarWinds Server & Application Monitor review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"I have used SolarWinds for over 1 yr now. Once you get past the learning curve, it works great!"

What do you like best?

The parts of SolarWinds Server & Application Monitor that i like the best is that it is so customize-able. You can create so many different custom monitors.

What do you dislike?

What i disliked the most was trying to grasp the work flow and how things worked it can seem complicated at times until you understand what exactly its doing.

Recommendations to others considering the product

dont give up on learning how to use it. keep at it!

What business problems are you solving with the product? What benefits have you realized?

We monitor over 100 servers with many customization's. We now feel secure that we have a better grasp on our infrastructure. We now have a 24/7 monitoring in place and have had next to no issues with the product.

SolarWinds Server & Application Monitor review by Vinh L.
Vinh L.
Validated Reviewer
Verified Current User
Review Source

"Solarwind Application monitor in my company"

What do you like best?

Managment and monitor up/down application for all servers

What do you dislike?

the price and performance of web interface.

What business problems are you solving with the product? What benefits have you realized?

Can monitor every application in my company. I am using, it very convenient for IT admin to control the software.

SolarWinds Server & Application Monitor review by Brandon T.
Brandon T.
Validated Reviewer
Verified Current User
Review Source

"Theres gotta be something better"

What do you like best?

Product is very user friendly and visually appealing

What do you dislike?

Slow, ineffective for real time troubleshooting

Recommendations to others considering the product

There has to be something better

What business problems are you solving with the product? What benefits have you realized?

Cpu utilization, connectivity

SolarWinds Server & Application Monitor review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Solarwinds SAM, keeping an eye on stuff so I don't have to."

What do you like best?

The ability to set custom email alerts, so that even when we are "closed" we can keep an eye on things.

What do you dislike?

The default metrics tend to need a bit of tweaking.

Recommendations to others considering the product

It is definitely worth your time to try out.

What business problems are you solving with the product? What benefits have you realized?

We're a small shop and being able to keep an eye on so much in a single pane is such a blessing.

SolarWinds Server & Application Monitor review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"Solar WInds Server and App monitor"

What do you like best?

I like that you can drill down very deeply into a server that you are monitoring and get real time results about the health of your servers.

What do you dislike?

The user interface at times does not feel very user friendly.

What business problems are you solving with the product? What benefits have you realized?

After using Solarwinds we are able to be alerted quickly and resolve problems quickly.

SolarWinds Server & Application Monitor review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"It’s easy to have a big picture"

What do you like best?

With Solarwinds the dashboard make our life easier. We can see if a server/application is starting to have problems.

What do you dislike?

I would say the way solarwinds count the licenses. Exemple for sql insight it’s something like 50 licenses for only 1 server

What business problems are you solving with the product? What benefits have you realized?

We can see when a server need more ressources.

SolarWinds Server & Application Monitor review by Lawrence B.
Lawrence B.
Validated Reviewer
Review Source

"Solarwinds SAM is key to Infrastructure Monitoring"

What do you like best?

The easy to use UI is very appealing to new users within our business, and being able to import templates from their online community helps greatly with our business needs.

What do you dislike?

There's nothing I really dislike about SAM.

What business problems are you solving with the product? What benefits have you realized?

We are able to self heal services that have stopped/failed, and can send actions to restart them.

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great product"

What do you like best?

The ability to customise the different monitors using PowerShell scripts and perfomance counters. I also like the AppInsight templates for IIS and SQL Server.

What do you dislike?

Some of the graphic resources (charts) could probably use a refresh.

What business problems are you solving with the product? What benefits have you realized?

We are able to monitor critical servers and applications that we were unable to before, thus providing valuable insight.

SolarWinds Server & Application Monitor review by Kurien K.
Kurien K.
Validated Reviewer
Review Source

"Great program but needs a little work"

What do you like best?

It's ability to locate issues within a VM environment

What do you dislike?

It's reporting feature is not user friendly

Recommendations to others considering the product

This program does what it says it will do but it does have some work that's needs to be done as far as user interface and usability

What business problems are you solving with the product? What benefits have you realized?

It's able to detect issues faster than just regular monitoring or waiting for email alerts

SolarWinds Server & Application Monitor review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"Solarwinds SAM reivew"

What do you like best?

The flexibility it gives you to monitor different aspects of your environment such as websites, certificates, Exchange and many others.

What do you dislike?

Sometimes the application templates can use better instructions on how to implement them, or possibility give some examples as to how they can be implemented.

Recommendations to others considering the product

Document the app templates better and provide step by step configurations to help people use them.

What business problems are you solving with the product? What benefits have you realized?

We use this product to monitor services on various application, we have eliminated the issue of SSL certs expiring on our websites when we setup SSL monitors in SAM.

SolarWinds Server & Application Monitor review by Administrator in Government Administration
Administrator in Government Administration
Validated Reviewer
Verified Current User
Review Source

"Server and Application Manager"

What do you like best?

The ability to see the Server services, and detailed information about the servers and the applications that are running on them

What do you dislike?

There is nothing I do not like about this product. It is a work horse

Recommendations to others considering the product

I would definitely buy this product again and again.

What business problems are you solving with the product? What benefits have you realized?

Application performance problems and Server performance problems

SolarWinds Server & Application Monitor review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"SolarWinds SAM"

What do you like best?

Allows me to see at a glance what is working and what isn't. Good alerting and I can configure common fixes to run when an alert is triggered. I can also configure an e-mail to be sent on critical failures to activate on-call engineers.

What do you dislike?

Can be a bit complicated to set up until you get used to it.

Recommendations to others considering the product

Download a free trial and have a go. There's plenty of support available from some very knowledgeable folk.

What business problems are you solving with the product? What benefits have you realized?

Systems monitoring of critical systems to ensure maximum up-time and swift response to failures.

SolarWinds Server & Application Monitor review by ALI S.
ALI S.
Validated Reviewer
Review Source

"Review on solarwinds"

What do you like best?

It Monitor applications in the cloud via an agent and by using information from your cloud provider's APIs

What do you dislike?

Even though the product is excellent. However if the prices can be brought down a little bit, that would be awesome.

Recommendations to others considering the product

it is a great product...worth investing.

What business problems are you solving with the product? What benefits have you realized?

network statistics, server downtime, resources utilization, etc.

SolarWinds Server & Application Monitor review by Alexander G.
Alexander G.
Validated Reviewer
Review Source

"Offer a variety of good monitoring tools"

What do you like best?

Powerful and intuitive network monitor, so you can start solving problems right away. Out-of-the box network monitoring scales to handle all the growth your organization can throw at you, today and tomorrow.

multi-vendor support, customizable dashboards, views, and charts.

What do you dislike?

Can be pricey and sometimes the data provided was inconsistent.

What business problems are you solving with the product? What benefits have you realized?

None at this time

SolarWinds Server & Application Monitor review by Administrator
Administrator
Validated Reviewer
Review Source

"Monitoring Tool for the Applications we support"

What do you like best?

Monitoring the application in real time and getting the alerts on time is very important since the production line is very important and I hope this can be achieved by the Solar Winds

What do you dislike?

As of now after reading the documentation I do not dislike any thing because everything seems to be perfect and suits our business model

Recommendations to others considering the product

I would strongly recommend any of my peers to get this Solar winds

What business problems are you solving with the product? Wha