The way the connection can be made to remote machines. End User can send a connection request via the 6 Digit Pincode we share or the Support Link we share to them.
Computers can be added to our list so that we can access the machine at anytime if we want.
It will show the status of the Saved machines if the services are running at their end which helps to inform the client the machine is down or not.
Online Chat and File sharing options available.
A history of all the sessions maintained which helps some one to review later.
Various commands can be executed on the go with interactions button including the facility to take the screenshot, recording the session, restarting the system, Remote Registry, System shells, Windows Commands, Passing Ctrl+Alt+Del etc. In short its a handy and hassle-free product which will not let us feel we are working through a remote utility.
We can transfer the connection to some other technicians.
Shutdown/Restart and Emergency Reboot option available in a click or with Keyboard Shortcuts.
Complete system information like OS, CPU, RAM, Network, Harddisk Drive Information can be seen once connected.
Lots of other features are there. Anyone can just try using it for trial to experience it rather than reading the review.