What do you like best?
SonicWall Net Extender provides the capability to seamlessly and securely access the corporate network, internal files, servers, or custom applications remotely.
The connection can be made on numerous devices, including desktops, laptops, smartphones and tablets, which allows users to access important information remotely as if they were in the office. Our company has offices in locations all across the world, this VPN client gives employees remote access from anywhere. The software can also be used on an administrator level to regulate employee access.
SonicWall provides excellent security to help protect private communications and information when using an unsecured, external network. These networks can be vulnerable to hackers, and can cause immense repercussions if information is leaked.
SonicWall pairs well with DuoMobile two step verification login; this adds another layer of security when accessing corporate information on unsecured networks. Once the user has been authenticated, SonicWall creates an IPSec Layer-3 connection between your computer and the corporate network to ensure the confidentiality of private data.
What do you dislike?
The biggest frustration with SonicWall Net Extender is the software's data transmission speeds. When there are a large number of users using the VPN network it puts a strain on the tunnels and begins to bog down the application and reduces the speed and reliability of the network. At times this can cause the remote connection to drop, requiring the user to re-authenticate and reconnect to the VPN network.
Port forwarding is more difficult than it should be to implement. I had to search the web and watch YouTube videos to figure out how to set this up.
The price is also off-putting. It is a pricey VPN client that may not be accessible for smaller companies on a budget.
Customer support is also lacking and wait times are substantial.
Recommendations to others considering the product
SonicWall is a great VPN client that allows users to access corporate servers from anywhere in the world. Employees are able to work from home and have all of the capabilities as they would in the office.
The user interface is not very intuitive so it requires some level of VPN knowledge to get the hang of it. It is also pricier than some competitors so that may be a factor to consider especially for smaller companies. Despite the downsides, SonicWall offers excellent security and ensures that confidential documents remain safe, even when accessing them on an unsecured network.
What business problems are you solving with the product? What benefits have you realized?
SonicWall Net Extender provides an easy to use solution for secure, encrypted access through the Internet for remote users. This ensures that confidential data is protected when accessing company files on an unsecured network.
The benefit to this is that employees are able to work remote when needed. The VPN allows them to access the company server and files as if they were in the office. The ability to work remote has increased workplace flexibility and improved employee moral.
The ability to work remote is also beneficial for employees traveling for work.