Sophos Endpoint Security

(65)
3.9 out of 5 stars

Complete security that includes encryption, web filtering and patch assessment

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Sophos Endpoint Security Reviews

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Showing 65 Sophos reviews
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Sophos review by <span>V C.</span>
V C.
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Must have this Antivirus

What do you like best?

I like that we have our Central Sophos platform on the web so we can manage all our PC in the network.

The customer service can be improved, but still is ok. It is protecting if you want to go to a website full with fishing or restricted access. Easy to setup in a way.

What do you dislike?

I dislike also the customer serivice, sometimes they can be excellent, sometimes we need to chase them for over one month. We are a translation company and all our microsites were blocked because they thought we are in the proxy category. Need to repeat myself over and over to more than 5 operators to be understood. So luck of communication from their end. But not a big problem if you are busy in your job, bust still is still a must to have a customer care.

Recommendations to others considering the product

yes recommend, as this piece of kit can be installed quickly and you can manager form a central sophos platform all your pc in your network.

What business problems are you solving with the product? What benefits have you realized?

We protect our network from spam and fishing or site that are not allowed to be restricted, We must have a good antivirus as we have a lot of clients with they personal info.

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Sophos review by Internal Consultant in Chemicals
Internal Consultant in Chemicals
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Best in End Point Security and Better cloud management than most others

What do you like best?

Ease of endpoint management using the cloud management.

Better performance on desktops even when scans are running.

Very effective and easy to manage false positives and add rules etc.

Ability to securely bypass anti-virus and enable when administrative/technical work is completed.

The software also provides with tamper protection with unique passwords to disable them.

Sophos protects and monitors the following main security objects:

- Malware

- Potentially Unwanted Applications

-Web Threats

-Any malicious behaviors

-Controlled Items such as Applications, Peripherals and Firewall Rules

If you get their Intercept X solution (addon). This endpoint tracks and monitors malicious traffic and any exploits.

What do you dislike?

A bit pricey compared to several other similar endpoints.

Their solution is modular, while it is great for small business to pick and choose. But for mid-size companies, you want a product that is all-inclusive, one price.

Recommendations to others considering the product

Consider price, all the different add-ons which are very useful and beneficial. Definitely, do a 30-day trial before you implement.

Use a vendor such as PCmall or CDW as you will receive better support during purchase and implementation.

What business problems are you solving with the product? What benefits have you realized?

Protection of users desktops. A traditional way of protection + with latest OS and application restrictions, bundled with peripheral controls, this endpoint stands out.

Sophos provides various logs for user's web history and using their cloud management tool, it takes less effort to reach to conclusions on an investigation and identify the threats or close investigations.

With their intercept x solution, (addon), the endpoint provides optimal protection against ransomware and cryptowares.

What Endpoint Detection & Response (EDR) solution do you use?

Thanks for letting us know!
Sophos review by <span>Nik H.</span>
Nik H.
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Simple and effective Endpoint protection

What do you like best?

We have recently migrated away from the traditional Enterprise Console on-site and are now using Sophos Central to manage endpoints.

The process to migrate was simple and I find Sophos Central much easier to navigate and get to the important necessary information.

We implemented new XG firewalls alongside moving to Sophos Central and found that we needed to use a small utility additional to the firewall for syncing AD users. It wasn't hard to set up though.

What do you dislike?

Not much. I do find on the odd occasion that I get an email about an endpoint heartbeat problem that is actually related to the machine just having been turned off, but its a rarity.

Recommendations to others considering the product

Trial the Sophos Central version rather than on-premise. We used the EAC version for a number of years and it served us well but the new SaaS implementation I think is easier to use.

Obviously not everyone will want / can have a hosted solution so I can confirm that the on-premise solution is still very good.

We also purchased Sophos Firewalls that have a heartbeat connection with Sophos Central. This functionality seems to work pretty seamlessly although I have yet to see any real benefit from it as such.

What business problems are you solving with the product? What benefits have you realized?

We were already a Sophos Endpoint customer but the move to Sophos Central has made life easier in terms of administration.

Also, syncing mobile users with the cloud solution feels a better option in terms of setup.

Sophos review by <span>Fernand J.</span>
Fernand J.
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Decent antivirus, but not that easy to manage

What do you like best?

The software is quite stable and does a fairly good job at picking up viruses.

There is a good cross-platform feature set between Mac and Windows endpoints and servers.

Sophos is developing a cloud-managed version.

What do you dislike?

The deployment, uninstallation and management are not as easy to use as some competing products. We are still running the on-premise Windows management console and find it to be somewhat awkward.

We frequently get false positives from Sophos on Windows Update database files and it doesn't consistently honour scan exclusions.

Recommendations to others considering the product

Review the consoles carefully.

What business problems are you solving with the product? What benefits have you realized?

We have been using Sophos as our main EndPoint and Server virus protection. It has worked, but we are switching to an alternate vendor since we don't feel we have good oversight of the virus protection.

Sophos review by <span>Simon C.</span>
Simon C.
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Not a bad antivirus, but it have some flaws and Sophos service is poor

What do you like best?

This is an effective antivirus so far, in our medium size business we never get infected by any viruses so far and we haven't face any false-positive report from our Sophos Endpoint Security. The Sophos client interface is very clean and very intuitive, but in the other hand, it's extremely basic.

What do you dislike?

Well, several things... first of all, the Sophos Endroit Security (we use Standard Edition with Cloud Central) turns to be pretty heavy on the system, we saw some overall speed loss on the computer while going from built-in Windows Defender AV to Sophos. Other thing we dislike is that if something go wrong between Sophos Endpoint Security client and the Cloud management console, you are kind done because Sophos is like a virus itself and can't be manually removed from the computer or at least in a realistic time frame (in a business environment we don't have 5 hours to loose for uninstalling an AV). Other thing is that the Sophos Cloud console send A LOT of low-security email alerts for nothing and you CAN'T turn them off. For example... 10-12 times PER DAY, I receive "this computer is out of date" just because the heartbeat failed for half of a second on the computer and trigger alert at Sophos, which is apparently normal according to Sophos customer support.

Recommendations to others considering the product

All considered, Sophos is not a bad security software, but maybe you can check carefully with competitors to compare before taking a decision.

What business problems are you solving with the product? What benefits have you realized?

Well, we looked for a Cloud manageable client security software with a centralized alerts and management, to upgrade from built-in AV software in Windows 10 Pro PCs (Windows Defender) which is a great AV for sure, but lack of management tool for a business.

Sophos review by <span>Gire Prasad R.</span>
Gire Prasad R.
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One of the best (if not the best) enterprise antivirus solutions, with a few flaws!

What do you like best?

Ease of use, and ease of deployment. We're a business with about 10,000 machines and workstations and deployments were a piece of cake with the provided tutorials. Updates were also consistent and regular. When compared to rival security suites, the rate of threat detection wasn't spectacular but very much acceptable for the price we paid for. For better security, I'd personally advise to pair Sophos with an intrusion detection software for maximum security. For usability, there isn't much complicated stuff. If you're a familiar antivirus user, you'll be at home.

What do you dislike?

Signature updates. Although Sophos is perfectly adequate for everyday uses, its enterprise security leaves a lot to be desired. Signature updates for known threats could come sooner than the standard window. We use multiple security suites for different needs, and I personally see Sophos pushing the signature updates at the last.

Recommendations to others considering the product

If price is you concern, Sophos would be your best bet. But still, there are lots of other quality security suites if you can pay a premium. Look for the ones that utilize machine learning.

What business problems are you solving with the product? What benefits have you realized?

Threat remediation. The common clicking of unwanted emails and downloading suspicious attachments - Sophos takes good care of that. It is easy to use and non-IT staff have a good understanding of navigating around the software and performing routine scans.

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