Soti MobiControl

(12)
4.5 out of 5 stars

Revolutionize your mobility strategy by managing corporate and employee-owned devices with SOTI MobiControl.

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Soti MobiControl Reviews

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Showing 12 Soti reviews
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Soti review by <span>Allen S.</span>
Allen S.
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Verified Current User
Review Source

"Device lockdown and remote support"

What do you like best?

The product is so easy to use irrespective of the module utilised. Current devices managed with SOTI MobiControl include Motorola TC55 EDA (Android), Toshiba and Surface Pro Tablet PCs (Windows 8.1), Apple iPad minis and legacy Windows 6.5 devices.

The main use of the MDM is to lockdown devices, staging new devices and provision of upgrades, provide remote support to field workers to maximise productive time, monitor battery state and track/recover lost or stolen devices using location based services or remote device wipe if device unrecovered. This functionality is available over wi-fi or GSM/LTE.

There are multiple system reports available or custom reports can be developed if supplied reports do not provide data analysis required e.g. automatic reporting on battery condition.

An application store/catalogue is available to allow devices to be updated as required, new apps to be provisioned and maintain latest version. Document catalogue allows corporate documents and policies to be available as and when required (version controlled)

What do you dislike?

The inability of SOTI to populate the system data tables with the individual mobile telephone number although this may be an mobile service provider issue

Recommendations to others considering the product

Recommended due to functionality and ease of use

What business problems are you solving with the product? What benefits have you realized?

User remote support and enhancing productive time in the field along with push updates and lockdowns. Benefits realised include significant productivity increases and reduced travel and nonproductive time

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Soti review by <span>Mike V.</span>
Mike V.
Validated Reviewer
Verified Current User
Review Source

"Effort Multiplier"

What do you like best?

We have a lot of mobile users running on Windows CE and 8.1. I would be unable to manage all of them with such a small IT crew, without MobiControl. Package deployment and File Synching make managing many devices much easier. SOTI's customer service has been great to work with. Many of their people have exceeded my expectations during calls, and all of them have followed up to make sure things were still going smooth after calls.

What do you dislike?

I have to say that I do not have anything to say in the negative department. There are a few things that could be easier, like a browse function while looking for file paths inside rule creation. An often used file path option would be great. This is a really small thing though, as once the rules are created you don't have to change the pathing at all.

Recommendations to others considering the product

It definitely helped us to utilize a Vendor's help in setting up and initial deployment. It is much easier to learn a different system and tweak when things are going smoothly, than it is during a go live of multiple systems as we did.

What business problems are you solving with the product? What benefits have you realized?

The most important day to day problem that we solve with MobiControl is help desk remote controlling of devices. When users are having trouble we are able to take control, and fix problems, and even educate the users with real-time screen control.

The package deployment has allowed me to completely automate CE handheld deployment, and redeployment. Technicians can wipe the handheld and reinstall all software from the field in the worst case scenario. This takes about 15 minutes depending upon cell coverage.

File Synching allows us to make sure that all copies of necessary files are always on the devices. The only thing necessary is to drag the new or updated files into a folder on the server, and MobiControl copies them to a predetermined path on the device.

What Enterprise Mobility Management solution do you use?

Thanks for letting us know!
Soti review by <span>Matt M.</span>
Matt M.
Validated Reviewer
Verified Current User
Review Source

"SOTI is one of the best MDM out there"

What do you like best?

I love the power of SOTI MobiControl. The ability to view logs and control devices remotely are just a tip of the iceberg for this powerful tool.

What do you dislike?

Sometimes I have issues logging into site and have to go though a process to reset my connection to the server from my PC.

What business problems are you solving with the product? What benefits have you realized?

Great for managing multiple wireless devices on multiple networks within a company.

Soti review by <span>Chris S.</span>
Chris S.
Validated Reviewer
Verified Current User
Review Source

"Soti MobiControl"

What do you like best?

We started off purchasing MobiControl for file syncing to our Toughbooks in the field, but quickly started using many of the Mobile Device Management features (MDM). There are so many it;s hard to pick a "best"...but if I had to pick I would say the web-based administration.

What do you dislike?

There are still some (though few) artifacts in the work flow that are from it's days as a installed software.

Recommendations to others considering the product

We opted for the on-premise version and now are reevaluating using the cloud hosted version. Consider that you might use for of MobiControl's features than you originally planned.

What business problems are you solving with the product? What benefits have you realized?

File syncing to Toughbooks in the field not joined to a Domain was our original reason for using MobiControl. now we use it for device recovery, remote program installation, and remote support.

Soti review by Administrator in Human Resources
Administrator in Human Resources
Validated Reviewer
Verified Current User
Review Source

"Does what we wanted it to."

What do you like best?

We were able to access the devices in real time which was very useful.

We could see exactly what the employee was having an issue with and able to perform updates remotely to.

What do you dislike?

We found it quite long-winded to configure and we had some issues with using this as we wanted to on iPads, but we found that that was due to Apples security features and is unable to be worked around.

As a lot of our out of office employees were in villages, signal strength was a large issue.

We also found that the GPS did not work most of the time.

Recommendations to others considering the product

I would definitely recommend this to people who need to monitor and support out of office employees in real time. We found it very useful in IT Support and the employees were happy as they did not have to travel into the office for device support.

What business problems are you solving with the product? What benefits have you realized?

So we can access out of office employees Windows-based PDAs and iPads so we can roughly track their location and monitor their usage and perform support if need be. We were able to update the software remotely and send files to our employees remotely.

Soti review by <span>Mark G.</span>
Mark G.
Validated Reviewer
Verified Current User
Review Source

"Soti MobiControl is a perfect tool!"

What do you like best?

What I like the best about it is the ability to access and monitor activity also lock down if necessary

What do you dislike?

If it has been disconnected or reformatted, not possible to reconnect

What business problems are you solving with the product? What benefits have you realized?

network issues, update software, and maintain computer life

Kate from G2 Crowd

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