SpaSoft

2.6
(5)

SpaSoft Spa Management Software is a user-friendly system that facilitates total spa and activity management.

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SpaSoft Reviews

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Showing 5 SpaSoft reviews
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SpaSoft review by Amanda A.
Amanda A.
Validated Reviewer
Verified Current User
Review Source

"Could Use Some Work But Easy To Learn "

What do you like best?

Easy To use system for our newly opened spa. I took a little while to learn the in's and outs of the system but in a few weeks I was able maneuver fairly well. Everything from booking appointments to chekcing people in.

What do you dislike?

I wish this system would work with our Micros system. We have to have 2 separate system when we cash someone out for their services. We require several signatures from both system and sometimes it get to be pain in the neck.

What business problems are you solving with the product? What benefits have you realized?

The benefits are you can easily find errors that may have been made throughout the day. Spa Soft is great a keep records of times and services our guest had while they were here with us,

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SpaSoft review by George D.
George D.
Validated Reviewer
Review Source

"A convenient software for spas"

What do you like best?

We used spasoft at our 5-star resort in NV. It was used as part of our daily routine in the spa.

What do you dislike?

I found that at times it could be a bit clunky or difficult to navigate.

What business problems are you solving with the product? What benefits have you realized?

The receptionists, massage therapists, and concierge were all able to utilize spasoft. We used it to locate reservations, but also to add notes for our each guest. Some guests were celebrating birthdays, were with large parties, or didn't really speak english. We were able to create notes on the reservations so everybody would be known and up to date on our guests.

What Spa Management solution do you use?

Thanks for letting us know!
SpaSoft review by User in Leisure, Travel & Tourism
User in Leisure, Travel & Tourism
Validated Reviewer
Review Source

"Dated, but highly customizable"

What do you like best?

It’s useful features and customization abilities

What do you dislike?

Aesthetically displeasing, can be extremely slow in a busy spa

Recommendations to others considering the product

Consider your needs depending on the size of your business. SpaSoft also lacks cloud based support - important to remember if you’ll be managing your spa business from your phone or home computer.

What business problems are you solving with the product? What benefits have you realized?

It offers everything from guest management, booking, many many reports about profits, performance and resource utilization, as well as the ability to book groups and connect with other types of software to gather payment

SpaSoft review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Review Source

"Spasoft"

What do you like best?

It's easy to use and understand. It allows for easy booking of appointments.

What do you dislike?

It freezes often, it's hard to make changes and it's out of date. Also there's no ap to use on your phone to view appointments from home.

Recommendations to others considering the product

It crashes often and once a client pays you can't move the appointment.

What business problems are you solving with the product? What benefits have you realized?

Allows booking of appointments

SpaSoft review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Feature Rich, But very Buggy"

What do you like best?

Supports sale of products in addition to spa services, easy to navigate scheduler

What do you dislike?

program frequently crashed despite numerous updates. Support wasn't always quick to fix.

Recommendations to others considering the product

Be patient with support team

What business problems are you solving with the product? What benefits have you realized?

Centralizing our spa reservations system

Kate from G2 Crowd

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* We monitor all SpaSoft reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.