What do you like best?
Our current program used to rely on spreadsheets and access database. Moving to Spigit allowed us to become more efficient and automate our process.
It gives a very nice visibility to all submissions, and encourages users to collaborate, like a social media platform
What do you dislike?
We would like to see easier ways of exporting ideas. Currently, Spigit leverages a 3rd party vendor . We would like that our users search in their tool and export their results.
We would like to have clearer visual for category moderators: our program gets a lot of ideas so when you have very large numbers, it'S easy to lose track on what's on your plate. You then need to use the reports provided by the 3rd party, build your own dashboards, etc
What business problems are you solving with the product? What benefits have you realized?
We are bringing visibility to our ideas (our users complained the program wasn't transparent), which in return decreases our duplicated submissions
It improves our process time