What do you like best?
What I like about the Spigit tool is the idea of having challenges to compel the competitive and innovative spirit, in addition it helps to foster a collaborative environment, as people share their ideas, others offer suggestions to improve and that the Spigit tool gets the general population involved in voting for ideas.
What do you dislike?
I work in a busy environment, and it was hard to get people to go in and just view the ideas out there, to offer opinions and ask questions. When we had challenges, then we had people looking, but when we had a general challenge open (it never closed), it was difficult to get anyone to go in and review ideas. This in itself it not a fault with the Spigit tool, rather the way we were using the Spigit tool. I'm not so sure about the Insights reporting tool, we just started using it, and it's not very intuitive. In time through use, we'll probably get used to it.
What business problems are you solving with the product? What benefits have you realized?
We used Spigit to help build a culture of Innovation in our group (CQN). After three years of using the tool and implementing the CQN Innovation program, we have a culture of innovation now, where more innovations are celebrated and highlighted, and through increased visibility through News letters, presentations to senior management, a quarterly innovation shark tank, and even a live shark tank we've saved millions of dollars in productivity and cost avoidance, and shared and adapted innovations cross groups.