With splunk light, logs tend to be more structured, rather than just dumping random data into log files. Support for adding alerts, dashboards is exactly what we needed to make our product more reliable and highly available.
On a very high level, following are the use cases which Splunk has helped us with:
● Security and compliance
● Application delivery
● IT operations
Splunk has enabled the team to be more proactive than reactive. We have realtime alerts that go out, wrt system downtime, usability, security etc. Which enables us to build a reliable and highly available product, which is a delight for the customers to use.
Splunk light, has changed the way we think about logging. Splunk has become a verb in the team now. We literally say "lets Splunk it" (i-e lets log this information).