What do you like best?
My favorite feature is the fact that SpringAhead is web browser based, so employees and administrators can submit and approve timecards from anywhere. The software also has a DCAA compliance feature, so we can be sure that our timekeeping system is compliant with government contracting requirements.
What do you dislike?
We would like to use SpringAhead for expense reports in addition to timekeeping, but this doesn't seem to be as user-friendly as the timekeeping system. There is no option to upload multiple receipts at once (instead each one is a separate file), which makes it harder for employees to submit expense reports for travel or projects, where there may be multiple receipts that are to be reimbursed together. All in all, the expense reporting feature is more time consuming than using a simple Excel document, so we have opted not to use SpringAhead's Expense feature.
Recommendations to others considering the product
SpringAhead is a great, simple timekeeping program. There are some features that could be streamlined, such as Expense reporting and adding employees to projects, but all in all it works well for timekeeping. It's extremely easy to integrate and sync time cards with QuickBooks, which makes running payroll quick and error free.
What business problems are you solving with the product? What benefits have you realized?
We are able to maintain a DCAA compliant timekeeping system by using SpringAhead, and its integration with QuickBooks makes things very easy on our bookeeping personnel.