SpringCM Contract Management

SpringCM Contract Management

(113)
4.0 out of 5 stars

SpringCM contract management and content management platform makes it easy for employees, customers, partners, and vendors to create, share, process, and approve contracts, documents and content.

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Showing 115 SpringCM reviews
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SpringCM review by <span>Larry L.</span>
Larry L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Love SpringCM

What do you like best?

It is hard to pick just one thing. I love how everything is based off attributes. Allows us to set up numerous alerts so we don't miss key dates. Also love the search function. It is a very easy system to use.

What do you dislike?

It is not necessarily a criticism of SpringCM rather than a personal issue. It is a very free-form system so you can set it up however you want. That was overwhelming at the start because we had never used a cms before so we didn't know what we didn't know.

Recommendations to others considering the product

This is a great system, especially for a small legal department. The support was awesome as we tried to get it set up. They helped a ton!!!

What business problems are you solving with the product? What benefits have you realized?

We were missing key dates (expiration, renewal, termination, etc.) with contracts. By setting up numerous attributes (alerts), we are no longer missing those. It also has helped us figure out which contracts are still in effect and which ones are not. We did not have a good handle on this before.

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SpringCM review by <span>Jacob T.</span>
Jacob T.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

SpringCM has provided the features we need, with the support we need, to get what we need done

What do you like best?

- The workflow solution is in depth enough for our workflows, and is simple enough to use

- The entire UI is slick and responsive

- The document management is full features, beyond just contract management

- (Most) everything works the way you think it should work

- Staff and support are friendly and helpful

What do you dislike?

- The workflow builder UI doesn't quite match up to the rest of it. New workflow builder incoming though.

- The preferences screen never seems as intuitive as the rest of the product

- I've made changes to the UI in the past and struggled to change or revert them

What business problems are you solving with the product? What benefits have you realized?

We struggle with document management in general. Contracts are their own special case. Spring will be solving that for us, by giving us a repository that's searchable and customizable. The metadata and workflows are just bonuses on top of that.

What Contract Management solution do you use?

Thanks for letting us know!
SpringCM review by Administrator
Administrator
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Unlikely to Recommend

What do you like best?

I appreciate SCM's leadership - I've met with upper management several times and they are incredible salesmen. I also appreciate the support team - whenever I've put in a ticket someone has gotten back to me quickly.

What do you dislike?

Almost everything. From the clunky interface to the lack of specialized support down to the inability to put our data in and get it out. The interface is outdated and slow. Our contract requires specialized support, which is difficult to get. Emails go ignored for weeks, sometimes months. SCM cannot handle special characters in their data, which is a problem when you deal with scientific information. Ampersands, double quotes, degree symbols - all of these symbols are broken once they go into SCM's database. We have to scrub our data before entering it.

Recommendations to others considering the product

If you are using it for extremely simple lateral workflows, I'm sure it will work fine. Otherwise, avoid at all costs.

What business problems are you solving with the product? What benefits have you realized?

N/A

SpringCM review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Director, Operations

What do you like best?

SpringCM has a team of most knowledgeable folks about the product they are trying to introduce.

What do you dislike?

I think they are outgrowing themselves, as implementation and kick off do take quite a bit of time. To be fair though, they do provide you with some information to go over, but for a while you are on your own, learning about the product. Better kick off strategy, that is what they need.

Recommendations to others considering the product

Seems like a pretty straightforward solution for better file management. Do learn as soon as you can about their workflow solutions as they look awesome.

What business problems are you solving with the product? What benefits have you realized?

We have been using an out of the box storage solution from another company for year. We grew, needed to provide better and faster access to files, here is where SpringCM came to he rescue.

It was only an added bonus to learn that we can also consider better workflow processes in our document execution processes.

SpringCM review by <span>Becky B.</span>
Becky B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Contract Management Streamlined and Made User Friendly with SpringCM

What do you like best?

SpringCM has streamlined our Contract and document management processes. We can do everything seamlessly within SpringCM/Salesforce. SpringCM Support has also been excellent and provided efficient and professional support. Any issues we have are usually resolved quickly.

What do you dislike?

We experienced some glitches with set up in Salesforce at the beginning. Once we got past the glitches, everything worked fine.

Recommendations to others considering the product

Utilize Filezilla if you need to transfer existing documents into SpringCM. It made our transfer very easy. Using one of the E-signature products (Adobe Sign or Doc Sign) that integrate with SpringCM makes the process extremely efficient.

What business problems are you solving with the product? What benefits have you realized?

Prior to SpringCM we had to leave Salesforce to generate, edit, and track our contracts. Now we can do everything directly within in SpringCM/Salesforce. Our contracts also did not automatically file into the client folder as they do with SpringCM. The biggest benefit for us has been time saved in our processes and increased organization for our staff.

SpringCM review by <span>Robin D.</span>
Robin D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

SpringCM for Contract Management is Amazing!

What do you like best?

Contract management was a huge hurdle for us. Spring has made the process of sending contracts so much easier. The built in workflow was customized to fit our needs. The integration with Salesforce makes it even easier. We do everything in Salesforce so finding a solution that fully integrated was vital.

What do you dislike?

There really sin't anything I'm unhappy with. We've been out of implementation for several months and everything is working and meeting our needs.

Recommendations to others considering the product

I would definitely recommend SpringCM to those who need contract management. Their integration with Salesforce has made it so much easier for us to draft our agreements. We use DocuSign for the e-signature element of the process and the two work well together. Implementation was not an easy process but our implementation project manager did everything to make the bumps in the road not as bad.

What business problems are you solving with the product? What benefits have you realized?

We were using a different contract e-signature solution where contracts were static. We have so many variations within our contracts that we suddenly found ourselves with over 20 different templates. This was difficult to maintain and easy for the sales team to send the wrong contract in error. SpringCM gave us the ability to have 2 templates both of which are dynamic. They are also fully integrated with Salesforce which is a must!

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