SQmediator® Symphony is a suite of performance management applications for Voice over IP and IP videoconferencing. SQmediator is a sophisticated multi-user management system that supports both passive QoE monitoring and active testing, and provides per-location or per-customer dashboards.
SQmediator Service Provider Edition is a highly scalable multi-server management application that supports multiple services, aggregation for customer locations, and a web services API for integration with back-end applications. The Service Provider Edition supports millions of subscribers and thousands of customer locations.
SQmediator Enterprise Edition is a scalable multi-server management application for large enterprise, providing aggregation by location, SNMP trap generation and Email alerts. The Enterprise Edition supports hundreds of thousands of users and thousands of locations.
SQmediator Business Edition is a cost effective single-server management application for mid-sized enterprise and call centers, supporting thousands of users and hundreds of locations.
SQmediator Small Business Edition is a low cost single-server management application for single location businesses with hundreds of users.
All editions of SQmediator support definition of service quality thresholds, SNMP trap and email alert generation, secure multi-user browser based user interface, advanced interactive dashboards with rapid drill down for troubleshooting individual calls and a range of other features.