What do you like best?
What I loved about Square Appointments was the ability to have an interface where my clients could book time for their photoshoots. It allows you to set up categories for your clients to choose from, and to even set your company hours. I was even able to create time-slots when I had specific days where I would do many shoots in one day. This service also allowed met to collect deposits upon booking, send text/email reminders to me & my client, and much more.
What do you dislike?
I could not get this to sync with my Google Calendar for the life of me. I am pretty tech savvy, but for some reason could not get this to work for me at all. I tried everything, and was one big pain point on why I no longer use the service. I update my google calendar like crazy, and need the sync to work properly. Instead, I could only rely on setting the company hours and then manually coming into this application to block off dates if I scheduled something in my personal life during work hours, which could allow clients to book when I wasn't actually available.
Recommendations to others considering the product
Square Appointments is a great tool to use to book appointments, but only consider this if you're using for a business with one or more people. Since I am a one man show with my photography business, I couldn't get the calendar to completely sync with what I needed.
What business problems are you solving with the product? What benefits have you realized?
At the time of using this, I was able to provide a clean-cut way of having my clients book with me while looking professional. I was able to keep track of all scheduled appointments along with having an automated process that helped remind my clients of their appointment.