STAMP is priced based on how many STAMP assessments will be completed, how many administrators access the system and how many hours of support you and your team will need.
Please email Jordan at firstname.lastname@example.org to request a customized quote.
What is our typical customer participation rate?
We average 70%. This is because we explain to participants that it is not a survey, but an assessment and the output is a dashboard specific to their organization which we share with them and the account managers
How long does it take to implement STAMP?
A STAMP can be launched in as little as 3-4 hours. But note, for most organizations, it takes a few weeks to develop and socialize the assessment and client communications.
How frequently do you do a STAMP campaign?
We recommend doing as frequently as you can act on the data; that said, most clients do it at least twice a year.
You can also launch a STAMP based on the calendar (e.g. every JAN and JUL), or based on an event (e.g. a month after contract renewal).
We already survey our customers, why use STAMP?
STAMP is not a survey, it’s an assessment. A survey conveys you are polling hundreds or even thousands of customers and looking at the aggregate results. STAMP is designed to build a dashboard on each respondent, company, or account manager. And of course you can aggregate results to look at any segment you choose.
What are typical results for clients?
We see retention rates increase by 3-5% and NPS scores by 15-20 points.