What do you like best?
StatCounter works on every platform I've ever used it on and as a great daily exception management reporting tool.
Being able to zero in a particular user and see how that person interacted with the website in nearly real time is invaluable. That feature makes StatCounter more than an analytics package. It can actually inform on campaign or usability issues.
What do you dislike?
The daily reporting is great, but seems to carryover some data.
Recommendations to others considering the product
I always want two analytics programs on a site. Their data never exactly matches, but the difference should be consistent. And if one platform has a failure, the other is still collecting data.
What business problems are you solving with the product? What benefits have you realized?
The reports for client sites and our sites arrive at 1 a.m. local time. That makes it ideal for us to look at first thing in the morning and note any traffic spikes or see other traffic concerns at a glance.
Plus viewing specific visitor paths is one of the great features that help explain the numbers.