What do you like best?
The UI is clean and easy to navigate. It is very easy to find basic information within two clicks. The support staff is kind and trendy, but they are not always familiar of the needs of the retail community. They know the software well, but they do not seem to understand why our company needs what we need sometimes.
What do you dislike?
For simple inventory management and reporting, this software is adequate. More complex functions either do not exist, or require customization that must be paid for. The ability to manipulate and create reports to suit your own needs does not currently exist. Though the staff is friendly, they do not seem very in tune with the needs of retailers. I have often asked for increased functionality only to get a response of, "We do not currently support that feature. We will make note that you requested it."
Recommendations to others considering the product
If you are wanting simple inventory tracking from one or two locations, with minimal product movement between warehouses and minimal integration with other software, this product is for you. The more complex the operation, the more upkeep and maintenance this software requires.
What business problems are you solving with the product? What benefits have you realized?
Tracking and management of sellable goods. Provides decent insight into various inventory values (i.e., On Hand, Committed, and Available). It has been useful to have a simple interface to train new employees on. Training often takes less than 3 hours to get a new employee up to speed.