4.6 out of 5
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Streak Reviews & Product Details


What is Streak?

Streak lets you keep track of all your deals right from your inbox.

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Streak Profile Details

Vendor
Streak
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
38
Twitter
@Streak
Twitter Followers
4,166
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Streak Reviews

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Streak review by Leslie P.
Account Manager
Professional Training & Coaching
Small-Business
(11-50 employees)
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Verified Current User
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"Streak User"

What do you like best?

Since Streak integrates with Gmail, it makes it incredibly easy to attach email threads into one box.

I like how easy it is to insert documents, screenshots into Streak as well.

I like the Task feature and its reminder emails that you can opted into when needed.

I like how simple and easy it is to send out mail merges since I send out hundreds on a daily basis.

I like how through streak, you can send and receive emails too!

What do you dislike?

How long it takes for a mail merge to complete. I have sent a few hundred merges in the past few days and it is set to go out at 7am in the morning but it takes almost the entire day to send out.

I don't like how we can't have multiple users on one account.

Recommendations to others considering the product

Really great for sending out mass email merges, awesome for setting up sales pipelines, tracking email threads.

What business problems are you solving with the product? What benefits have you realized?

Our entire business model is on Streak. We track our sales, pipelines, stages, customer service and support issues all on Streak.

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Streak review by Irene J. H.
Sales Attendant
Mid-Market
(201-500 employees)
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"Give a total change to your GMAIL and convert it into a CRM."

What do you like best?

Streak is an ideal tool for all types of companies that want to simplify CRM activities, I love that I can use my own gmail account, and use it in my work, without needing anything else, just install the add-on and you're ready CRM in your email, your cost is also very good, and can be used by any person or company, you can provide customer support in gmail, facilitating communication with people, who want to contact us with your email account, this simplifies a lot of sales and all kinds of support, I love it.

What do you dislike?

The free version does not work, try to try another personal email, which I do not use at work, but I would like to use Streak there too, but it is not the same, it does not have the same features as the paid version, I do not understand why they offer a free version, if it does not work at all, I could not do anything with this application, I do up to a different configuration, in conclusion, I could not use it, like my work, this seemed pretty bad, it's better than Do not offer a free version, and better be clear, and say that you should buy and nothing else.

Recommendations to others considering the product

If you want a CRM solution at low cost, and an easy implementation this tool is good, plus it has everything you need a sales and support employee, to provide good service, free version, do not waste time, it does not work.

What business problems are you solving with the product? What benefits have you realized?

For a company this is an ideal investment, since low cost can have a professional CRM in a free Gmail account, open many costs, and the difficulties of installing a CRM, which can be a desktop software, or in the cloud, here you only need your gmail account, install the add-on pay and order, you can contact your customers, solve support problems and all kinds from gmail.

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Streak review by Shubham R.
Reader
Computer Software
Enterprise
(10,001+ employees)
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"Thinking out-of-the-box, Turn you Gmail into CRM"

What do you like best?

It’s extremely easy to track views for an email sent to your recruiter and manager, send bulk emails for a job profile to multiple companies at a time, schedule emails to be sent to the people at the start of the day so that its the first thing they see when they reach the office. The best feature is creating a very separate but really related email threads for different teams like a sales team, support team, the product team, and the HR.

What do you dislike?

Sometimes when I am using an email powered by Gmail, and sometimes I clear my history, cookies, and cache, the Streak extension crashes. Then I have to run it again. Also if I am using a different computer, on which I have not logged but its attached to my Gmail, I still have to run it again.

What business problems are you solving with the product? What benefits have you realized?

The Streak CRM plugin is so simple to use with Gmail and other email servicecs that users can easily integrate its tools to their daily routine. Streak doesn’t make a big change or replacement in hte processes. It just works to enhance them and the way things are being done.

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Streak review by Dana L.
Small-Business
(2-10 employees)
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"Streak = easy, efficient, constantly improving. "

What do you like best?

Easy way to manage funnels (sales, customer service) - great mail merge features, and all within your gmail inbox. Easy to work with across teams.

What do you dislike?

I wish it was easier to input users - the "add from Google spreadsheet" feature is a bit annoying, but it does work. Just a lot of steps.

Recommendations to others considering the product

Try a small project or effort before launching into a big endeavor just to get a feel. It's intuitive, but there are a few steps to set up. It's not cheap, but it is worth the money if you don't already have a good CRM that integrates with your mail.

What business problems are you solving with the product? What benefits have you realized?

Managing big sales funnels, keeping track of communications with leads and customers, mail merges and outreach. (Partner this with "Canned Responses" - a Google lab feature - and you're really cooking.

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Streak review by Stephanie W.
Business Development Manager
Marketing and Advertising
Small-Business
(2-10 employees)
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"Saves us so much time as a team"

What do you like best?

I love many things about Streak, however some of the most useful features are that I can see if someone has read my emails, how many times they opened it and the mail merge feature has also saved me a ton of time.

What do you dislike?

I dislike that it is not compatible with similar apps but that is understandable from a technical point of view. I also wish you could attach files to mail merges (at least last time I checked you couldn't). However I find it extremely useful and have not removed it from my email since installing over 2 years ago!

What business problems are you solving with the product? What benefits have you realized?

I'm using streak to solve efficiency issues with traditional email. I use it to send customised mass emails to lists of people and to keep track of the status of different outreach campaigns both for sales and marketing campaigns, and know the effectiveness of my email outreach by monitoring whether people have viewed my emails.

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Streak review by 'Rowdie' Mitch G.
VP of Business Development
Marketing and Advertising
Small-Business
(11-50 employees)
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"Really simple, easy to use CRM"

What do you like best?

I love the fact that it just lives in my inbox. When I explain it to the team, I call it a sophisticated spreadsheet. The simplicity is what I love. I don't need all the bells and whistles of complicated CRM's... I have been with Streak for 3+ years and am really satisfied.

What do you dislike?

Note, I did say the reason I love it is simplicity. Some things are limited! For example, their mobile app is really not good, I need my team to be able to enter meetings etc. so I can track what they are up to on the road, and if they have android there are alot of limitations. Also the reporting is somewhat limited.

Recommendations to others considering the product

If you are looking for something that allows you to live in your Gmail, that is simple and effective, Streak is your best bet. I truly love it and so does the team. I would love to see streak implement email filtering so emails are automatically added to boxes that would help immensely. I have an older sales guy who gets the system, so if that helps you make a decision great! You can use Zapier to link alot of actions so that it automatically syncs. But I wish some of the integrations were just native.

What business problems are you solving with the product? What benefits have you realized?

Simple deal tracking, and management over my sales team. I love the reports I do get and if you spend some time you can really customize the program to do projections etc.

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Streak review by Raphael S.
Sócio-fundador e Produtor Executivo
Small-Business
(2-10 employees)
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"A simple and good CRM for your Gmail/Gsuite"

What do you like best?

Streak CRM is a good service that is completely integrated to your Gmail/Gsuite interface. So, if you work with your e-mail on all the time, Streak can be a great way for start using a CRM in your workflow. The free version of Streak is great and has many features.

What do you dislike?

Streak CRM does not have more complex CRM features, so it might not be a good fit for heavy needs. For me, the bigger downside is that it lacks a more intuitive and complete way to manage your contacts inside the CRM and its funnels.

Recommendations to others considering the product

Streak is a great tool. The free version has many features, so it worths the shot for analyzing how well it wil fit in your workflow. If you have heavy CRM needs, maybe its better to look somewhere else.

What business problems are you solving with the product? What benefits have you realized?

I use Streak as a control CRM for business e-mail conversations. I also use its great plugin features like "Send Later", "E-mail Tracking" and "E-mail Snippets".

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Streak review by Carlos S.
Founder and Portfolio Manager
Investment Management
Small-Business
(Myself Only)
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"Simple Gmail Add-in to Manage a Sales Pipeline"

What do you like best?

Streak is an add-in to Gmail. As a professional who is already using Gmail for their core email, it is great to have this readily accessible. The ability to automatically track and add emails to the pipeline could be helpful to some users. It also has an iPhone app to keep up to date with summary level information when away from your computer. Streak also can create all sorts of visual reports and graphics.

What do you dislike?

It does not have the most robust set of features to track opportunities. I wish you could add some sort of probability weighting to each step in the sales funnel and have it import information more easily from other systems, such as email marketing like MailChimp.

Recommendations to others considering the product

This seems like a great solution if your needs are simple. Not having many users and needing the level of tracking from a salesforce.com is one of Streak's greatest qualities.

What business problems are you solving with the product? What benefits have you realized?

Before Streak, I was tracking opportunities via spreadhseet. It is inconvenient to be switching back and forth between email and spreadsheets to keep an important file like a sale pipeline up to date.

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Streak review by Drew W.
Insights Analyst
Marketing and Advertising
Small-Business
(2-10 employees)
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"Useful for all processes, not just CRM"

What do you like best?

Having Streak integrated directly in the inbox lends itself well to being able to use it for all sorts of processes. For example, I've used it for event signups, keeping track of research interviews, and as a more traditional CRM. It's also great to see them continually push new features and updates as often as they do - always adding value, but hardly ever removing features.

What do you dislike?

I feel the pricing structure is a bit high, especially for a startup. It would be great if there was a plan that was in-between the free plan and the first paid plan that allowed features such as call notes and Zapier integration. Another option would be to have a "startup" plan for teams of 5 or less. It's also disappointing that they removed their email snooze functionality for users of the new Gmail interface. That was a UX gem and removing it took the snooze functionality back quite a bit (though I assume this was done as part of Gmail's terms of service?)

What business problems are you solving with the product? What benefits have you realized?

For us, it's really about keeping processes in check. We are currently using it for a alpha-user pipeline and it's incredibly useful to keep everyone on the team on the same page.

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Streak review by Joanna K.
Founder + Creative Director
Apparel & Fashion
Small-Business
(2-10 employees)
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"Game changer"

What do you like best?

I love that I didn't have to really learn a new platform since w already use Gmail.

What do you dislike?

Some of the updates aren't intuitive but I'll get used to it.

Recommendations to others considering the product

Take the time to learn it and use their support - they're great. I built my entire B2B business model on it, and I'll never go back.

We use it to reach out to cold leads and then take them through a pipeline until they say yes, no, or later and always know when to follow up. This has made being a solo-preneur much easier and the system is easy enough to create quick training videos, plus they provide them as well. I recommend Streak to anyone with a product, coaches, personal trainers, real estate agents, multi level marketing / network marketing agents, etc.

From there, the people who have ordered are in their own phase so we can send them specialized promos. It's a fail-proof system and we now have 17k leads total, over 10% of which have expressed interest. We'll then sell them other products and expand our business. All super exciting stuff!

I really can't say enough good things! I should also add that we doubled our revenue from last year and have barely had to spend time on the phones. This email system is where it's at.

What business problems are you solving with the product? What benefits have you realized?

I'm obsessed with Streak - absolutely love it! I truly don't know what I'd do without it for my B2B sales.

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Streak review by Jeffrey S.
iPhone App Developer, Android Mobile App Developer and WordPress Developer
Computer Software
Small-Business
(2-10 employees)
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"Amazing CRM That Finally Makes CRM Useful"

What do you like best?

The best part about Streak is that it integrates into Gmail. I'm already living in Gmail most of the day, so this goes right with my workflow. It's very simple to get started and you can learn more features as you become proficient. Plus, you don't have a ridiculously short period to put it through it's paces. It's free, Gmail is free, it's the perfect way to learn it.

What do you dislike?

I've told a lot of people they should be using Streak, and the thing that makes it so amazing is also the thing that keeps some of them from using it...they don't use Gmail.

Recommendations to others considering the product

If you're looking for a great CRM that thinks like you do instead of expecting you to do business the way they want you to, take a look at Streak. It's easy to try them since it's free software. You've really got nothing to lose! Also, if you're into automation, Streak works with Zapier!

What business problems are you solving with the product? What benefits have you realized?

I use Streak mainly for lead generation and moving a prospect through the funnel to becoming a client. I'm more organized with Streak and it makes sure nothing falls through the cracks. I'm consulting with another client who is getting set up with Streak to manage their customer service.

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Streak review by User in Investment Management
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"Easy CRM Plug-In for Gmail"

What do you like best?

Streak makes it easy to quickly organize all of my leads within Gmail, so it's easy to navigate and integrated with my email easily. We can have different pipelines for different projects and it's simple for my manager to check in on the status of a project or remind me to follow up with a partner. Streak can also create follow up tasks for specific leads, which is a helpful too.

What do you dislike?

There should be a way to duplicate boxes! It's a pretty manual process to make copies of boxes for re-engaging previous partners and sometimes moving columns while viewing your pipeline can be glitchy. It's a new product, so I expect there to be tech fixes along the way as the product becomes more finessed.

What business problems are you solving with the product? What benefits have you realized?

It's a cheaper CRM solution for our team than Salesforce and it allows us to organize our Gmail inboxes in a shared and easily visualized way. It makes keeping up with email simpler because of the different views you can make. It's a deceptively powerful tool.

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Streak review by Elaine F.
Customer Success Manager
E-Learning
Small-Business
(11-50 employees)
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"Simple features, simple to use"

What do you like best?

I like that Streak allows me to send emails that are personalized to each recipient without me needing to write separate emails per person for do awkward copy/pasting.

What do you dislike?

Streak is not great for large email campaigns, as it's still restricted by the number of emails that your ESP will allow you to send (for Gmail, it's 500 at a time). There's also a paywall to access some of the more advanced features, which is understandable, but it'd still be cool to access some of them without having to pay.

What business problems are you solving with the product? What benefits have you realized?

Before I'd discovered Streak, I'd send emails individually by copying and pasting or I'd Bcc many people at a time, but Google ended up locking me out of my account for suspicious/bot activity for pasting the same content and using the same attachments for so many emails.

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Streak review by Mary Therese J.
Program Manager
Venture Capital & Private Equity
Small-Business
(2-10 employees)
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"CRM for my inbox"

What do you like best?

Allows me to easily track relationships with the rest of my team, especially tracking progress with prospective applicants for our programs.

I also appreciate the email tracking functionality that tells me whether a recipient has opened an email directly from my inbox (and when and where and how many times).

What do you dislike?

It doesn't integrate as easily as I'd like with Google Sheets;

The contact functionality was buggy but it's been improved with the latest updated

Recommendations to others considering the product

Determine what functionalities are most important for you when working with a CRM tool. One thing I love about Streak is that it allows me to easily mail merge from any of the lists in my inbox, easily transfer "boxes" to different "pipelines" and collaborate with my team members.

What business problems are you solving with the product? What benefits have you realized?

Our key interest is tracking relationships in a way that anyone else on the team can look and have context going into a conversation. Streak allows me to store email chains, make notes, change stages, and track those changes in a fashion that anyone can go in and see exactly what progress has been to date. We use it for several different parts of our organization--I use it for recruiting prospective applicants for our programs, communicating with experts from our network to recruit for panels, track referral requests, and a number of other event management pieces. We also use it to keep track of relationships with partners and potential / current sponsors

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Streak review by Jennifer C.
Culture Analyst
Information Technology and Services
Small-Business
(11-50 employees)
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"Great, easy to use and intuitive "

What do you like best?

The organization of different pipelines, the stages and reporting features. Tasking makes it easy to organize a call list and keep up with following up for prospects. Our deal pipeline is awesome because all of the emails are automatically stored into their 'box'. There have been a ton of updates recently (like the reporting feature) that has caused us to ditch all of our other prospecting software in favor of this one.

What do you dislike?

No way to call straight from the platform that works with my mobile device. There's a way to call straight from the platform to my phone - I can call from my Chromebook.

Recommendations to others considering the product

Start using it now!

What business problems are you solving with the product? What benefits have you realized?

Transparency between business units, the ability to assign tasks and delegate responsibilities. I would recommend this to a friend for their business.

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Streak review by Administrator in Leisure, Travel & Tourism
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Highly recommend as CRM"

What do you like best?

Seamlessly works with my gmail account so I can avoid unnecessary work. Also works within my email account so I don’t have to start a new software.

What do you dislike?

Can’t be used with certain other products (such as hub spot). It doesn’t have a ton of features but I like that it keeps things light but still has a lot of power.

Recommendations to others considering the product

Not an app that can do everything, but whatnot it attempts to do it does well. And it is not too complicated to learn.

What business problems are you solving with the product? What benefits have you realized?

Using time more efficiently because a lot of data is already extracted from my correspondences thus eliminating mindless work

Can keep track of clients easily and follow them based on where they are on our flow

Task management

Can share workload amongst team to track tasks real-time

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Streak review by Brittany M.
Head Of Sales
Information Technology and Services
Small-Business
(11-50 employees)
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"My leeds think i'm connected osmisis! "

What do you like best?

My absolutely favourite part of this tool is the fact that I can track emails and tell when they are opened

What do you dislike?

The one thing I'm not a fan of is the fact that if I have more than one person in one email the tool does not let me know which receiver specifically has read my email.

What business problems are you solving with the product? What benefits have you realized?

I get notifications once my emails are opened and read. This is helpful for me so I know if someone is blowing me off, forwarding my emails around etc. When I am working with a lead and I get notification they have re visited an email of mine containing a quote etc. I always make an effort to call them right away. They think I am connected to them in some way

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Streak review by Kristin R.
Creative Lead / Sales Channel Accounts Manager
Renewables & Environment
Small-Business
(11-50 employees)
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"Essential for Businesses!"

What do you like best?

Mail merge is hands down my favorite feature, but view read emails is also an incredibly useful tool.

What do you dislike?

The text shortcuts don't always work, which can be a little annoying.

Recommendations to others considering the product

Such a useful tool - and I'm sure I'm only scratching the surface with the features I use! I'm finding out about new features and tools every time I use it. I only recently found out about text shortcuts and it's fully replaced my use of "canned responses" in gmail.

What business problems are you solving with the product? What benefits have you realized?

Personalizing emails to multiple clients quickly & efficiently, and checking to see who's actually reading our emails. I've been able to tailor emails and have seen more opens & responses as a result.

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Streak review by Kyle W.
Sales Consultant
Retail
Small-Business
(2-10 employees)
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"A fantastic, light-weight CRM solution"

What do you like best?

The completely seamless integration with Gmail

What do you dislike?

Really nothing that we dislike; one improvement would be an ability to "archive" old boxes, so that they do not show up in search results

Recommendations to others considering the product

if you're looking for simple, easy-to-use CRM software with seamless integration with Gmail, this is the perfect solution for you.

What business problems are you solving with the product? What benefits have you realized?

In our application of our sales process at Lapp Structures, we were looking for CRM software for our growing retail business. As the decision-maker on this rollout, I had two main priorities for our software. First was finding a software that integrated seamlessly with Gmail, as we use Google Apps for our email, calendar, and other uses. Also, with varying technical ability among our sales staff, this software needed to be extremely easy-to-use. In my research, software with deep functionality (which we did not need in our use case) often brought with it a difficult-to-use user interface. With Streak, it is extremely easy to create a new "box" for a new sales lead, to add information and emails to the box, and follow it through the process with tasks and reminders. We could not be happier!

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Streak review by Hazel O.
Senior Executive Recruiter
Management Consulting
Mid-Market
(51-200 employees)
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"Streak"

What do you like best?

I love it because we normally send mass email and with this application, I don't need to send it one by one I'll just have to upload it via .csv and I can send mass email already.

What do you dislike?

Nothing much that I don't like about this it's just that it may take time to send all the emails but overall the application is very helpful.

Recommendations to others considering the product

It is very useful and highly recommended for recruit especially when sending outreach emails.

What business problems are you solving with the product? What benefits have you realized?

I found streak as a very helpful tool especially in sending mass emails which is essential to those working in recruitment when sending their outreach.

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Streak review by Bart M.
Founder & Managing Director
Management Consulting
Small-Business
(2-10 employees)
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"Perfectly integrated in my daily workflow, that's why it works..."

What do you like best?

I was never a fan of sales supporting tools. They always asked me to change my way of working, adopt my behaviour to theirs. Not with Streak. Their tool sits in my Gmail as a sidebar and allows me to use it as part of my normal behaviour with a minimal amount of efforts. Create a box, add basic details, add a reminder and send.

What do you dislike?

I have thought of switching with other solutions because of their lack of an Android app solution (I use their beta but it is rather basic). Another minor reason that could be better is that it's not really eye-candy. I often prefer more polished apps over the basic app that Streak is, but 1) it works and 2) the latest updates are clearly improvements...

Recommendations to others considering the product

If you are a gmail user and the main reason why you do not use a solution is because you have found all solutions to be too restrictive, take a look at Streak. It adapts to your flow as it is right there were you need in. Next to your email, easy to use and not in your way when you don't need it.

What business problems are you solving with the product? What benefits have you realized?

For our small consulting business, the usual prospect phase spreads multiple months. Having a tool like Streak helps to have a better understanding on that process and deal (pun intended) with the different leads with ease.

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Streak review by Caleb A.
Web Developer
Computer Software
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"Excellent CRM for a Small Team"

What do you like best?

I can easily manage my own custom sales pipeline. While it's nowhere near a full-fledged CRM, it fulfills the basic functions extremely well, right inside my Gmail and I have yet to think of a complaint. The price point is free for my small team (which is just me). It assists in my workflow enough to make me more efficient, but without getting in my way or bogging me down with unnecessary features.

What do you dislike?

My only dislike is the fact that I'm on the free version, while there are additional features in the pro version. For me personally, it works best because more features means more time off the phone and on the computer micro-managing my process.

Recommendations to others considering the product

If you are a one-man sales team, or very small, Streak is great. While it lacks some of the heavier features of big CRMs, it handles the basic tasks well and lets you get your work done without getting in your way.

What business problems are you solving with the product? What benefits have you realized?

My sales pipeline has gotten extremely efficient. I know where potential clients are at all times and sales no longer slip through the cracks unless it's my own fault for not using the software. A huge benefit is the fact that it's built into Gmail, which I use on a daily basis regardless.

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Streak review by User in Marketing and Advertising
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"Streak Helps Me Keep on Top of My Follow Ups"

What do you like best?

I love that with Streak, I am able to see when somebody read an email I have sent them and that it gives me automated reminders to follow up when I do not hear back in a certain amount of time. In my sales role where I am contacting about 80 people per day, it is very helpful to know when people are reading my emails (or not), so I know if I need to follow up a different way, and as said before, I enjoy that it gives me automated reminders to follow up with clients when we have not spoken in about 5 days.

What do you dislike?

There is nothing I have come across at this point that is unlikable about Streak. It is a good organization tool and is helpful in a sales role where I need to keep up with speaking with people.

What business problems are you solving with the product? What benefits have you realized?

As said above, Streak helps solve any forgetfulness or organizational skills. I love being able to see when someone last opened my email, the last time they viewed it, and the reminders of when it has been 5 days since I have heard a reply.

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Streak review by Consultant in Events Services
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"Streak CRM is perfect for working "inside" of Gmail and G-Suite email"

What do you like best?

There are SEVERAL FEATURES in Streak that I really like.: 1) Doing CRM right "inside" of my Gmail and G-Suite email accounts, 2) Easy creation of my own PIPELINE views of contacts with "Box" view and Mass Mail Merge with error detection that allows me to remove problem contacts for nice error-free sends. and 3) view tracking that tells me when and how many times recepient is viewing and opening my send. Nice!

What do you dislike?

Streak has been late to market with its mobile phone version still in beta.. Also it si not easy to search contact record in desktop version,. Should be a "no-brainer" but they overlooked including a search engine. Its there in mobile beta, but not in desktop.

What business problems are you solving with the product? What benefits have you realized?

Increasingly, the more I use it and keep discovering new things about Streak, my life managing communications with people and opportunities keeps getting better and better.

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Streak review by Cory B.
Business Owner
Small-Business
(2-10 employees)
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"Streak is full of features that help us KILL IT in Gmail."

What do you like best?

I used to use a couple of Streak's features via standalone plugins for Chrome, but none of them did a good job anyway. Streak combines things like email snoozing, snippets, scheduled sending, read receipts, plus an entire pipeline CRM to Gmail all with one simple plugin.

As a small business we simply add emails from our website's Contact Form to a Streak Pipeline and we can make notes, and see all emails and contacts involved. The data has been helpful for us, too. For example, how many leads convert, and what's in the Notes of the ones that don't? Very valuable info for us!

What do you dislike?

Since Streak is a Chrome plugin it can sometimes alter the page in a way that appears broken, or breaks other Gmail features. These bugs are tiny, and they come/go with new versions being released. I think this is just a limitation of it being a plugin, though.

The 'Split Thread' feature has never worked for me and I think that'd be a handy one. I'd like to see thumbnails in the 'Contents' section for attachments, or just a totally different section / label for a Box's attachments.

Recommendations to others considering the product

If you deal with customers primarily by email this is a great tool to keep track of threads as they progress from leads to sales.

What business problems are you solving with the product? What benefits have you realized?

I used the scheduled sending to make it look like I'm sending emails bright and early in the morning, and then my message is at the top of the receipients inbox in the AM. I use the Snippets feature to copy in information that I found myself retyping to clients during our order process and saving TONS of time. If someone tells me they will follow up, I use the Snooze feature to pop the message back into my inbox if no one has replied. The CRM feature is great, as well. I use it to follow email chains through our order process and the Boxes are helpful for clients who start new email chains on every reply, send attachments separately, multiple chains per order etc.

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Streak review by Administrator
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"Best and Most Affordable CRM yet"

What do you like best?

Easy to use. Integrates with Gmail platform. Visually organized. Sending emails through the mail merge platform is the best!

What do you dislike?

I wish it had more integrations with Zapier. I also wish that I could call and speak to a live person.

Recommendations to others considering the product

If you do not have a CRM system in place, then this is a easy way to get started. If you are currently using another CRM, then it is definitely worth taking a trial to STREAK. It has a easy to learn UI and platform that everyone on my team has been excited to learn.

What business problems are you solving with the product? What benefits have you realized?

Hiring. Customer Care. We solve the who owns what in our business flow. The ability to mass email our customers at various stages of the flow process is extremely helpful!

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Streak review by Chrystal S.
Brand Strategist
Marketing and Advertising
Small-Business
(Myself Only)
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"Great for keeping track of business development emails"

What do you like best?

I love how it is right there in the inbox and emails can be marked or categorized on demand. It can be customized and tweaked to fit your workflow perfectly. I love to change the titles of the labels and create a completely unique flow that is suited beautifully for my visual process. Even the email tracker is pretty awesome because it helps you know when to follow up on an email. I also appreciate that there are so many fields to accommodate any kind of project or business.

What do you dislike?

I dislike that it doesn't integrate with more apps like IFFT and Zapier. I love automating anything I can and it would be great to find new ways to have it partner with my other favorite apps.

Recommendations to others considering the product

Just try it because you'll probably get hooked if you aren't paying for another fancy CRM software.

What business problems are you solving with the product? What benefits have you realized?

I solve the organizational problem of knowing exactly when to follow up on an outreach email because I can see the stage it is in. I'm super visual so this helps me really understand my workload too. I have now used it for the following projects: keeping track of wholesale emails out to potential customers, to remember where I am in the process with potential employees when searching for a full time job, and as a visual time line for my very first freelance clients.

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Streak review by User in Information Technology and Services
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"Simple and Nimble - Great for all Sales & Marketing initiatives"

What do you like best?

I like that you can use with your Gmail and send mass emails and also have customizations within the email. I can track that someone has read my email; what time and location if available.

I can create several projects and use it to track all of them easily as I can customize colors and add several stages.

I also love that you can connect emails to a box (company or contact) and easily see everything in one place and all the communication and notes. Our team can use it to be prepared for the next meeting. You can also assign tasks and reminders for yourself.

What do you dislike?

I find the reporting section a bit complicated. There are no simple pre-prepared reports that helps me to analyze the projects and the boxes performance. If I sent a group email I cannot see in a report format, how many times the email was opened and read or interacted with.

Recommendations to others considering the product

Better reporting capabilities; possibly adding better email sending and tracking capabilities; also thinking about providing email templates for customization.

What business problems are you solving with the product? What benefits have you realized?

Better communication between my management and our team. Also being able to use my email and enhance a lot of the small and big things but still be personable from my own gmail account.

I can think more critically about my emails and also our projects as I see the whole picture right then and there.

Also it helps my manager to see the work I am doing and it helps us communicate better about the effort and results.

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Streak review by Paulo F.
Co Founder
Small-Business
(2-10 employees)
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"How Streak helps me manage my emails!"

What do you like best?

Honestly, the thing I like best about Streak is that I can see when someone has opened an email! But other features are pretty cool too. I use the free version which has a pipeline CRM feature. It helps to be able to build my pipeline directly from my email account. Being able to share your pipeline is helpful as well.

What do you dislike?

Well, the tool serves its purpose for me. So I can't really complain about anything, I just wish the "email read" feature was more accurate.

Recommendations to others considering the product

Evaluate if Streak really has every feature you need.

What business problems are you solving with the product? What benefits have you realized?

I work with ads in digital menus, so Streak helps me build a sales pipeline with prospects and clients.

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Streak review by User in International Affairs
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"Streak CRM Review"

What do you like best?

- lightweight CRM

- easy to use Gmail integration

- great customer support

- UX / UI is easy on the eyes

- new features continue to roll out

What do you dislike?

- still in beta mode in a lot of ways (but their team is very supportive if you have questions)

- can be clunky & slow to load sometimes (although we have a TON of data stored)

Recommendations to others considering the product

- a great, lightweight CRM perfect for businesses that don't need a heavy, custom CRM

- we might be at the point where we've outgrown it, but it's been a great first CRM for our company.

- overall, would recommend! their team is lovely to work with as well.

What business problems are you solving with the product? What benefits have you realized?

- streamlining sales team operations

- more effective communication

- better documentation

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Streak review by Cherise B.
Executive Assistant
Hospitality
Mid-Market
(51-200 employees)
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"Streak is a livesaver!"

What do you like best?

Streak helps me tame my email! I can add multiple emails to one "box" or "pipeline" and add notes that are accessible across all the applicable emails. Helps me keep info organized especially when one topic is having information from multiple emails! I also like how I can Send Later, and Snooze emails for reminders.

What do you dislike?

I honestly can't think of any dislikes for Streak.

Recommendations to others considering the product

Have a plan in mind when you set up the different "boxes" and "pipelines."

What business problems are you solving with the product? What benefits have you realized?

Organization, reminders

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Streak review by Reagan H.
Program Associate
Program Development
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"Simple To Use CRM Add-On"

What do you like best?

Streak is an easy-to-apply tool for professionals in every industry--not just marketing or communications!

What do you dislike?

I do wish there were more detailed tracking features in the "VIew" pane that included the time of email opening.

Recommendations to others considering the product

Try it out. It is a free extension that is easy to add to any inbox--if you don't enjoy it, just uninstall.

What business problems are you solving with the product? What benefits have you realized?

Streak helps me optimize email communication with my team members. bloggers, and program participants, as I am able to see when they are most likely to open an email, and how many times it is opened. It also helps me organize my inbox into pipelines of correspondence depending on the subject.

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Streak review by Administrator in Internet
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"amazing product + amazing price"

What do you like best?

I can't say enough good things about the streak system and the customer support behind it. It is a seamless integration with gmail. It is completely customizable and allows us to utilize the tool however we need to. The ease of adding information into the system is impressive!

What do you dislike?

Some categories allow for keyboard shortcuts and others do not. I would prefer the feature be available across all categories to make for a seamless user experience.

Recommendations to others considering the product

Definitely try it out. I have been so impressed with my entire interactions with streak. The actual product is easy to use, affordable and backed by wonderful customer support. They are constantly refining and improving the product. New features are a regular addition as well.

What business problems are you solving with the product? What benefits have you realized?

We've been utilizing Streak to manage our pipeline of applicants.

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Streak review by Aleem A.
National Manager, Welcoming Cities
Non-Profit Organization Management
Small-Business
(2-10 employees)
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"Excellent CRM for Google Apps / Gmail users"

What do you like best?

Streak integrates directly in Gmail - which is where I spend a lot of my time. The pipeline functionality, task integration, contacts, email filters and reporting are seamlessly integrated

What do you dislike?

There's not a lot to dislike. Although, as not-for-profit, it's on the pricier end.

Recommendations to others considering the product

It's definitely worth trialling. We were surprised at how quickly we could add customer information and how easily it integrated into our workflow.

What business problems are you solving with the product? What benefits have you realized?

Efficient management of potential and current customer interactions and contact management. Helps us to effectively track customer relationships and progress.

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Streak review by User in Transportation/Trucking/Railroad
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"Decent CRM, Great Email Tools"

What do you like best?

I like the option to send an email at a later time. The email tracking works fairly well as well, but my favorite feature is the "snooze email" feature. Very handy. Because it is fully integrated into Gmail, you can work from one application instead of using additional computer resources to run multiple programs. In addition, all email correspondence relating to a specific client will be summarized in one place.

What do you dislike?

The CRM side of Streak is powerful and flexible, but for my particular application it wasn't necessary.

Recommendations to others considering the product

Check out the CRM - it nicely integrates with gmail.

For me, the real benefit of this software is in the email options - "snooze" and "send later".

Can't beat the price - FREE

What business problems are you solving with the product? What benefits have you realized?

This extension allows me to snooze important emails for a pertinent time. It also lets me schedule emails to send on a certain date at a certain time. These two features have helped me reach more prospects without extra effort.

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Streak review by Ben G.
Software Development Consultant
Computer Software
Small-Business
(11-50 employees)
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"Very Well Executed GMail Integration"

What do you like best?

Streak is really powerful. What first got me interested in Streak was their email-open detection feature. By embedding an invisible 1 pixel image Streak can track when your recipients open your emails. This is invaluable for any sort of sales / bizdev work.

Then they hooked me further with their awesome "return-to-inbox" solution that I used to use "Boomerang" for. Streak did it 10X better, including using really great natural language processing to parse dates like "three weeks from now" flawlessly.

What do you dislike?

The CRM portion of Streak is fairly heavyweight and confusing. Because of that, I don't really use it much. Maybe if I was in more of a sales job I would.

Recommendations to others considering the product

Unless you are paranoid about giving a 3rd party app access to your email, give Streak a try! The email-open detection is really cool.

What business problems are you solving with the product? What benefits have you realized?

With Streak I get email-open tracking and return-to-inbox with natural language parsed dates solved. This is enough to sell me on their free plan.

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Streak review by User
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"Streak makes it easy to followup with clients"

What do you like best?

I've mostly used Streak as a freelance writer, who would apply to 20 jobs a week and had no system for follow-up. Streak made this super easy.

After installing Streak on Gmail, I would simply add every application email I sent to a box that would allow me to quickly followup on it a week or so later. I increased my reply rate by doing this, as often people hiring writers will forget to followup.

If you want to keep track of emails, this is the best way to do so!

What do you dislike?

The annoying popup that shows up everytime I log into Gmail.

Recommendations to others considering the product

If you're a freelancer or someone who needs to keep track of emails you've sent out (and want them to show up in your inbox when it's time to followup) Streak is the best tool!

What business problems are you solving with the product? What benefits have you realized?

Definitely helped me increase the number of jobs I got accepted for due to my prompt followup.

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Streak review by Darren C.
Principal
Marketing and Advertising
Small-Business
(2-10 employees)
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"Awesome additional to GMail"

What do you like best?

Shared canned responses increase efficiencies. Ability to integrate with other Google Apps and other tools through Zapier is streamlines processes. Email management with tracking, snoozing, and filtering into pipelines keeps us on task.

What do you dislike?

Interface is cumbersome, but filtered views help improve the experience. There are some missing shortcuts like not having a direct way to manage snippets. There are almost too many options that can make it difficult to want to explore (although this is a usual CRM problem). Pricing is a high per seat.

Recommendations to others considering the product

if you love Google Apps, this is an outstanding integration.

What business problems are you solving with the product? What benefits have you realized?

1) Manage pipelines consistently

2) Share progress with team members and provide shared efficiencies

3) Integrations into other online software like bookkeeping and forms

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Streak review by Matthew F.
Technical Sourcer
Computer Games
Mid-Market
(51-200 employees)
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"One of the most versatile tools I've used."

What do you like best?

This free tool offers so many features it is ridiculous. From free email tracking, templating, reminders, scheduling and more. There is a lot that this product offers.

What do you dislike?

I do think that the product could be updated a little more often or have more features released over time.

Recommendations to others considering the product

Definitely give this product a try, it's free and you really have nothing to lose. There is a lot to take in but once you figure it out it's a great tool to have in your repertoire.

What business problems are you solving with the product? What benefits have you realized?

I use this product as an informal applicant tracking system as well as a contact list. It is helpful in many different ways and has a lot to offer as far as solutions.

Helpful?