2.5 out of 5 stars

Our CMS, the SubHub platform, is easy to use, allowing you “profit from your passion”. By taking care of all things technical without taking away any control of content we leave you free to worry about creating great content, that will look fantastic on your beautiful new website.

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SubHub review by <span>Jennifer Salley R.</span>
Jennifer Salley R.
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SubHub Membership Website Design - RIP OFF!

What do you like best?

Nothing. The experience was a total waste of time and money and I found the Project Director to be downright unethical. Buyer beware.

What do you dislike?

The "custom design" service is a sham. I paid SubHub on April 1, 2016 and as of May 26th, when I requested a refund they still hadn't provided a single, complete and unique "custom design" for me to review and start editing.

What I discovered after I paid in full is that SubHub considers a "Custom Design" sending you what they call "wire frames", which are nothing more than empty boxes. YOU will be required to do all the graphic design work yourself.

They do not provide unique graphics, they do not provide a custom header or a simple logo design element, which their rep stated to me personally they would deliver. Louise, Project Director, later rescinded the reps promise and stated that her rep misrepresented what they will do... but she refuses to refund my payment.

Even though I have an email from Louise, stating that she would "refund my money by the 27th, if I was not satisfied", she later refused and quoted their "policy" requiring the customer to request a full refund within 7 days of paying. Well, duh... no one is going to request a refund within 7 days of launching a website design.

Clearly, SubHub business philosophy is not one shooting for 100% customer satisfaction.

Recommendations to others considering the product

Don't do it.

There "policy" does not support your receiving a completed product to your satisfaction. Once they have your money, they keep it, whether you get a satisfactory product or not.

What business problems are you solving with the product? What benefits have you realized?

Seeking a new site design and a "membership" style platform.

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SubHub review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Subhub is AWESOME!

What do you like best?

Oh My, everything about this program is awesome, gaining subscribers has never been so easy!

What do you dislike?

Cant find anything I didn't like, it worked perfect for me.

Recommendations to others considering the product

Try out this program, If your serious about gaining viewers and subscribers, this is for you!

What business problems are you solving with the product? What benefits have you realized?

I need more followers

What Association Management solution do you use?

Thanks for letting us know!

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