SugarCRM Survey Rocket

(3)
3.5 out of 5 stars

SugarCRM Survey Rocket is ideal for entrepreneurs to create survey templates for conducting several surveys for their own business surveys to understand the customers’ needs in the form of feedback.

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Showing 3 SugarCRM Survey Rocket reviews
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SugarCRM Survey Rocket review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Review Source

"Marketing Executive"

What do you like best?

I liked the softwares ease of use. It worked well sending to others for the actual surveys, also good reporting. I've also used the sugar crm management software which was wonderful to use. Professional.

What do you dislike?

I personally never had any issues and therefore have nothing to dislike. Because I was not the one who did the setup, nor know about the costs, I didn't have any issues with the product personally.

Recommendations to others considering the product

That it is a great product to use. Better for professional use. Take the time to set up properly and learn to use up front to limit issues. It is a great product to use for professional surveys for your clients.

What business problems are you solving with the product? What benefits have you realized?

We sent out surveys to our clients to see how they liked the event we put on. Worked well. My clients seemed to find it easy to use and we received 100% participation which was really nice.

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SugarCRM Survey Rocket review by User
User
Validated Reviewer
Review Source

"Not a great product"

What do you like best?

I personally did not like it since my audience kept on complaining about crashes and other technical issues while filling in the survey

What do you dislike?

Everything, no automation, had to self input and extract data

Recommendations to others considering the product

I would suggest to look for better options with more quality of features and price.

What business problems are you solving with the product? What benefits have you realized?

I wanted to conduct a survey for our meetings and events from customers

What Survey solution do you use?

Thanks for letting us know!
SugarCRM Survey Rocket review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Great for surveys"

What do you like best?

Best online customer survey software I've found

What do you dislike?

I truly have no complaints about this software

Recommendations to others considering the product

Survey Rocket is great for marketing campaigns using automation.

What business problems are you solving with the product? What benefits have you realized?

Survey Rocket is easy to use and powerful plugin to trigger such marketing campaigns using automation.

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