I liked the softwares ease of use. It worked well sending to others for the actual surveys, also good reporting. I've also used the sugar crm management software which was wonderful to use. Professional.
What do you dislike?
I personally never had any issues and therefore have nothing to dislike. Because I was not the one who did the setup, nor know about the costs, I didn't have any issues with the product personally.
Recommendations to others considering the product
That it is a great product to use. Better for professional use. Take the time to set up properly and learn to use up front to limit issues. It is a great product to use for professional surveys for your clients.
What business problems are you solving with the product? What benefits have you realized?
We sent out surveys to our clients to see how they liked the event we put on. Worked well. My clients seemed to find it easy to use and we received 100% participation which was really nice.
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