What do you like best?
I love that it has automatic plug-ins for my Adobe products. I also like that it's easy to manage my fonts and turn them on and off as I wish instead of having all my fonts loaded into my computer and slowing it down.
What do you dislike?
I dislike the look of the latest version. It has a few glitches with my Adobe InDesign program that I'm still trying to work though. It's not auto-activating all the time. I also dislike that I have to purchase an upgrade every year or two. Typically, the upgrade happens when Adobe does an upgrade. They at least offer a discounted price, but it still is a hassle, but the biggest issue with that is that it just stops working properly. It doesn't really tell you that the new operating system or new Adobe version is no longer supported. So you have to call them to find out why your program no longer works correctly.
Recommendations to others considering the product
It's a great program. I used this program for over 5 years while working at printing companies and loved it so much that I bought it for my own personal laptop for my own projects. I've personally owned Suitcase versions 6, 7, and 8. I bought version 6 in 2015 and had to upgrade to version 7 in March 2017 and again had to upgrade to version 8 in October of 2017. The upgrade versions were half the price of the original each time.
What business problems are you solving with the product? What benefits have you realized?
This program makes my life easier and my computer faster. I've tried other font management programs while working at a printing company, but this was always my favorite and still is to this day. It's clean and easy to use. It shows samples of the fonts. It's easy to search fonts. There's different views you can see the fonts as alphabet and number samples, or you can type in your own text to see each font displayed. This is useful because there's often a certain set of letters or that I'm trying to search for while locating a font. You can also setup font sets, which is great if you have a particular client that you deal with or your own personal company. If you/they use 12 different fonts in their project, you can create a set and turn the set on whenever you work on their stuff.