What do you like best?
I enjoy Netsuite's image and file database. It's very easy to upload files and share them on the website and through email marketing campaigns.
The Netsuite platform is highly customizable. There are different levels of controls for different users. You are also able to change the view that your features show up in. This allows every user to set up the platform to their needs.
Email marketing campaigns are very easy to manage and setup.
What do you dislike?
Some of the more complicated and creative setups require extensive coding. For an inexperienced user, the backend can be a little difficult to navigate.
You may need some training or experimenting with the program before you get comfortable with altering the front end layout.
I also am not happy with their pricing. Every year they seem to raise prices (even on long-term users) and demand more in their contracts. I find it unfair and a little bit un-human that they won't honor their valued custoemrs.
Recommendations to others considering the product
Very robust platform. Just make sure you familiarize yourself with it. Negotiating a good price may be difficult.
What business problems are you solving with the product? What benefits have you realized?
Launching new products and keeping track of UPC codes for each product.
Netsuite also has the ability to keep track of inventory in real time. If a particular product becomes sold out, an automated "out of stock" message appears.