SumoText

2.5
(2)

SUMOTEXT helps brands, agencies, and nonprofits kick-start and sustain conversations and commerce with mobile audiences via SMS and MMS.

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SumoText review by Executive Sponsor
Executive Sponsor
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"Manage Relationship"

What do you like best?

Small company, can get in touch with CEO at any time. Team is very responsive to our needs. Platform functions and meets our business needs.

What do you dislike?

Systems and support are subpar. Alternative platforms reviewed are more user friendly and easier to navigate. SuoText team doesn't proactively help us monetize investment in the platform.

Recommendations to others considering the product

Evaluate if a platform is needed at all. I'm finding that utilizing Super Messages through SalesForce might be a more integrated approach.

What business problems are you solving with the product? What benefits have you realized?

SumoText helps us communicate with our customers. Both for Operational communications and Marketing communications.

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SumoText review by Executive Sponsor
Executive Sponsor
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"REI - SumoText Review"

What do you like best?

I like that we have frequent updates and get the personal attention of the firm.

What do you dislike?

I think that the platform is hard to use and to understand, and this makes reporting and testing difficult.

Recommendations to others considering the product

Make sure that you are savvy with their system and can run it yourself. It is too expensive to use them to do this.

What business problems are you solving with the product? What benefits have you realized?

We are using them for mobile marketing.

What SMS Marketing solution do you use?

Thanks for letting us know!

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* We monitor all SumoText reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.