What do you like best?
I used Sungard for 401k Retirement Services and recordkeeping. I also used them for file transfers, contribution deposits and much more. I never ran into any issues while using Sungard, and I think that speaks for itself. For our business it was very important to keep everything in compliance and provide our Client with a high service level.
What do you dislike?
I felt like their site was very vanilla, so maybe it could use some sprucing up. I liked the functionality of their website, it never failed us in a time of need.
Recommendations to others considering the product
I would definitely recommend Sungard for retirement services, if I knew of someone needing that type of service. I never ran into any issues while using Sungard, and I think that speaks for itself. The ability to keep up with our need for accuracy while delivering consistent functionality made it a great product for us.
What business problems are you solving with the product? What benefits have you realized?
We were using it for 401k Services and contribution file sending and recordkeeping. It was very useful for that type of service and I was able to become a skilled user in a short period.