What do you like best?
After experiencing other lab systems, sunquest is more organized compared to others. It does not change much from site to site. It is a good option to keep a standard way of working through other hospitals. It is straightforward and easy to use and learn.
What do you dislike?
It is not as customizable as other lab systems, which limits how much the lab can grow.
What business problems are you solving with the product? What benefits have you realized?
It's hard to have a standardized way of working when many groups are involved. Sunquest helps with the standardization by being reliable. It is the same everywhere.