ChangeGear is the award-winning solution. The goal is to provide IT staff and End Users a better experience with the use of Service Smart Technology, integrating Big Data and Machine Learning.
SunView Software is a leading provider of IT Service Management software that helps companies to better deliver, manage, and monitor IT services across the enterprise. ChangeGear's award-winning Service Smart Technology solution integrates Big Data and Machine Learning for a more positive experience. SunView is using innovations in artificial intelligence to drive smarter automation, predictive insights, and customer satisfaction. By combining cutting-edge technologies and a best-in-class software platform, SunView provides cost-effective and efficient solutions that enable more responsive IT for the organization.
ChangeGear is fast to implement and even easier to manage from a single-platform. We deliver everything you need from a simple help desk to an integrated service desk solution with completely codeless architecture that’s both intuitive and easy to navigate. Our goal is to keep end users happy with self-service capabilities that promote engagement and reduce workload for help desk staff.