Ghost Solution Suite 3 highly responsive deployment tool for Windows, Mac and Linux. Coming from Altiris DS6.9, we found this a very easy product to get up and running -took about an hour.
Best feature is the live feedback with the deployment agent. This means that when you assign tasks to computers you pretty much instantly get a response and can see in the console whether the task is completed yet and what the status is. The Win32 console means no need to wait for sluggish web page refreshes.
There is something quite cool about dropping an imaging task on a lap of computers and then see them all reboot into the imaging environment, in sync, right in front of you.
With GSS3, jobs can be parameterised. When creating jobs, you can create parameters which refer directly to computer attributes in the underlying Microsoft SQL database. This allows the same job to do slightly different things on different computers. For example, you can have a script to install drivers which uses the model information to target the correct section in a driver library. Or create a task to deploy VPN software which will only proceed with the install if it finds it's being executed on a laptop.
The level of automation which can be achieved is immense. And should you get stuck, there is a lot of community support on the Symantec Connect website that I've found incredibly useful over the years.
Symantec can drop or replace functionality with little warning. You have to read the release notes with each version update rather carefully to be sure that something you rely on hasn't been binned.
The 32-bit consoles currently do not possess an 'idle' mode. As open consoles poll the backend database rather frequently, you have to consider carefully how to manage the SQL load in environments where you give many techs console access.
We need to be able to deploy machines in a self-service style at desk quickly and reliably. The customisation possibilities with the product means we can tweak the out-of-box processes to give detailed progress reporting both at the console and visibly on the machine itself.
The main business benefit is that the admin (me) doesn't need to be aware of techs executing deployments -I don't need to be involved beyond making the jobs available. The product lends itself well to being honed into an imaging-as-a-service framework.