What do you like best?
Synergy has many useful features built-in, and can be customized based on the needs of individual school districts. Synergy can be used by teaching faculty, guidance counselors, administrative staff, parents, and students, and with access to different features restricted by user group. It greatly reduces the need for paper communications between school and home, since students and parents can view their grades and attendance records in real-time electronically.
What do you dislike?
Not all of the aspects of manipulating the gradebook are intuitive, and entering certain kinds of information through the user interface can sometimes be frustrating. There are also issues of which user group has access to which features, but that is more a problem of the district managing its resources than the program's capabilities.
Recommendations to others considering the product
I can't comment on the actual cost of implementing this software package, but the district did take competitive bids, and Synergy had the strongest list of of features that we required.
What business problems are you solving with the product? What benefits have you realized?
Our school district is one of the largest in the state, with nearly 8500 employees serving approximately 60,000 students at just under 70 work sites. The planned obsolescence window on our previous Student Information System was coming to a close and we needed a new management system that could replace multiple existing products at the different grade levels, integrating recording and reporting processes on a single platform. Synergy has definitely provided a better transition than our previous SIS software and has enhanced communication between school and home, while giving students greater opportunity for self-monitoring and self-managing.