What do you like best?
SynXis offers excellent training, reservation capabilities, customer service, user interface, unlimited scalability connecting and cloud based capabilities. It has an excellent revenue management and responsive booking engine - perfect for independent hotels.
What do you dislike?
The back-end could look a little better. Could use a mobile app that is well integrated and easy to use on the go.
Recommendations to others considering the product
Great engine - would definitely recommend to any hotelier.
What business problems are you solving with the product? What benefits have you realized?
Revenue management, pricing, comp set evaluation, connecting all third party channels (GDS, OTA's, web direct, etc), managing hotel inventory, reservation emails and more. This tool offers an excellent responsive booking engine and lots of advanced capabilities that eases and helps manage flow at the front desk and on property at the hotel.