SynXis Enterprise Platform

(12)
4.0 out of 5 stars

SynXis Booking Engine provides an integrated solution to your hotel or chain website allowing you to gain control of the design and layout providing your guests a positive booking experience.

Work for SynXis Enterprise Platform?

Learning about SynXis Enterprise Platform?

We can help you find the solution that fits you best.

SynXis Enterprise Platform Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 12 SynXis Enterprise Platform reviews
LinkedIn Connections
SynXis Enterprise Platform review by <span>Tawni P.</span>
Tawni P.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Booking the Efficient Way

What do you like best?

What I like the best about Synxis is its ease of use. You pick the location you want to book, enter in the arrival and departure dates, and then quickly you will see the room rates for each room type that is available in your inventory as well as other rate options. You can even type in corporate or group rates with one easy step.

What do you dislike?

What I don't like about Synxis is the interfacing with our PMS system. Sometimes interfacing does not happen and we have to manually input reservations.

Recommendations to others considering the product

It's great for hotels and the hospitality business.

What business problems are you solving with the product? What benefits have you realized?

The business problems we use to solve Synxis are calling the Synxis hotel partner lines to fix the issue. The benefits we have realized are that they will use a system on their end to view our computer screens/system on our end. So they can essentially control our computer to fix the issues we face.

Sign in to G2 Crowd to see what your connections have to say about SynXis Enterprise Platform
Headshots
SynXis Enterprise Platform review by <span>REUBEN W.</span>
REUBEN W.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

This software integrates very well with several third party PMS applications.

What do you like best?

From my experience working with SynXis booking engine on the backend I was very impressed with the ability to integrate and administer the interface.

What do you dislike?

I was not impressed with the administration console that is provided by the developers.

Recommendations to others considering the product

Make sure your PMS can integrate before purchasing, and the PMS provider has a 24 hour administrative support team.

What business problems are you solving with the product? What benefits have you realized?

My independent clients are able to provide inventory online to customers anytime of day or night. They are also able to update and change any inventory that has been allocated.

What Hotel Reservations solution do you use?

Thanks for letting us know!
SynXis Enterprise Platform review by User in Hospitality
User in Hospitality
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Excellent Booking Engine....Switched from iHotelier

What do you like best?

SynXis offers excellent training, reservation capabilities, customer service, user interface, unlimited scalability connecting and cloud based capabilities. It has an excellent revenue management and responsive booking engine - perfect for independent hotels.

What do you dislike?

The back-end could look a little better. Could use a mobile app that is well integrated and easy to use on the go.

Recommendations to others considering the product

Great engine - would definitely recommend to any hotelier.

What business problems are you solving with the product? What benefits have you realized?

Revenue management, pricing, comp set evaluation, connecting all third party channels (GDS, OTA's, web direct, etc), managing hotel inventory, reservation emails and more. This tool offers an excellent responsive booking engine and lots of advanced capabilities that eases and helps manage flow at the front desk and on property at the hotel.

SynXis Enterprise Platform review by User in Hospitality
User in Hospitality
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Booking Engine

What do you like best?

User friendly program to make hotel bookings on a daily basis for both group bookings and individual bookings. Showed available rates for all possible discounts and specials happening at that time.

What do you dislike?

There are repetitive steps throughout the program and it did not allow me to make multiple reservations at one time. Each reservation made had to be closed out before making another even if it was for the same person purchasing multiple rooms.

What business problems are you solving with the product? What benefits have you realized?

SynXis helped me book on a regular basis with ease and setup links for groups with special rates to book on their own.

SynXis Enterprise Platform review by User in Hospitality
User in Hospitality
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great platform - love working with Synxis

What do you like best?

I love their customer service. You can reach them right away and they are always so helpful and help solve your issues almost immediately.

What do you dislike?

They just recently changed the layout of what used to be my favorite section -the Daily Manager tab - and now I don't like it.

What business problems are you solving with the product? What benefits have you realized?

We are able to easily control inventory to help maximize room revenue.

SynXis Enterprise Platform review by User in Hospitality
User in Hospitality
Validated Reviewer
Organic
Reviewed On

Sabre Review

What do you like best?

As a cruise company. We used Sabre for our internal travel booking engine. When traveling for work, we would utilize it to find the best prices for when we needed to travel. I think this offered us a one-stop-shop for taking care of all of our planning.

What do you dislike?

At the time (2 years ago) the interface could have used a facelift.

What business problems are you solving with the product? What benefits have you realized?

Internal travel planning organization. We were also able to see what our employee cruise rates would've been if we decided to book a personal leisure cruise within that product.

Kate avatar
Kate from G2 Crowd

Learning about SynXis Enterprise Platform?

I can help.
* We monitor all SynXis Enterprise Platform reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.