What do you like best?
Syspro allows almost unlimited customization of both the user interface, as well as manipulation of data prior to processing.
What do you dislike?
The default screens in most modules can be overwhelming for a new user-the definition of "TMI"...and the granularity of security options (user access to a variety of functions) is way over-the-top; there's over 2200 unique settings!
Recommendations to others considering the product
Don't be intimidated by the "too much information" user screens...they are easily customized to a much more manageable interface.
Processing and SQL overhead is fairly moderate; we've never experienced any noticeable slowdowns.
Lastly, Syspro has a very active user forum that gets daily attention from Syspro employees...in many cases, it's better and quicker to post questions in the forums instead of trying to get tech support on the phone.
What business problems are you solving with the product? What benefits have you realized?
We are a mid-sized manufacturing company that uses Syspro for all facets of operation...and its ability to easily interface with a variety of data collection devices saves time, as well as not needing to invest in another software package.