Exceptional project management. They really understand the needs of the customer. Always had a well thought out technological suggestion and if their team didn't have an answer in the room, they engaged one of their implementation experts to provide a detailed description.
What do you dislike?
Some language barriers with their international project managers but we managed through it and the final deliverables were on-time and at budget.
Recommendations to others considering the product
Really understand both your environment and your vision for the final product. Their SOW will be as good as what you can describe to them and match up with their technology expertise.
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