Tango Card

Tango Card

(91)
4.4 out of 5 stars

Tango Card's Rewards as a Service™ or RaaS™ is a flexible digital reward (“e-reward”) delivered via email. We manage all the brand approvals, legal agreements, inventory, sending, and tracking of digital gift cards. And, Tango Card has a RaaS API that can be integrated into any platform.

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Tango Card review by <span>Kevin L.</span>
Kevin L.
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What do you like best?

I've used tango card now at 3 different companies helping with customer rewards and fulfillments. I can tell you from personal experience that Tango card is a HUGE time saver. In the past I've had to always fulfill rewards manually through going to local markets that sold physical gift cards and then online to sites like giftcardmall.com and found that the process was very cumbersome and difficult. Thanks to tango, all I need to do is submit an excel sheet and their team takes care of all the work.

What do you dislike?

It would be great to have more options for types of rewards in the future.

Recommendations to others considering the product

If you're looking for an easy to use solution to help you save time and resources, use tango card for your rewards fulfillment.

What business problems are you solving with the product? What benefits have you realized?

At Marketo we've implemented tango card in a number of programs ranging from customer advocacy, employee engagement and internal rewards and spiffs for contests run.

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Tango Card review by <span>Carlos E.</span>
Carlos E.
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What do you like best?

I love the variety, the convenience and the joy it brings to the community I manage — makes my life so much easier! The region based capabilities are also key for any global business, or anyone doing business abroad. Would not hesitate to recommend to anyone. Absolutely an amazing service and their customer support is top class. Been using it for over a year and could not be any happier!

What do you dislike?

Can't complain about the variety, or pretty much anything, these guys rock!

Recommendations to others considering the product

Definitely give them a shot!!!

What business problems are you solving with the product? What benefits have you realized?

A much more streamlined process of getting your community on board and keep them engage. You basically are able to please anyone at any moment. Probably one of the best services out there!

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What Rewards and Incentives solution do you use?

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Tango Card review by <span>Ray L.</span>
Ray L.
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What do you like best?

We use Tango card with Influitive and I love being able to award gift cards with the click of a button.

What do you dislike?

There have been times when gift cards couldn't be delivered, but the Tango Card support helped worked through those issues.

Recommendations to others considering the product

Get it to make gift giving a lot easier.

What business problems are you solving with the product? What benefits have you realized?

Make giving gift cards easier without having to order gift cards from individual sites. I love the catalog of stores that Tango card has and keeps adding. Everyone loves Amazon gift cards, but those can get kind of boring if that's all you offer.

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Tango Card review by <span>Amy M.</span>
Amy M.
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Tango Card makes life easier

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What do you like best?

What I like most about Tango card is that it takes a lot of the work off of my plate. The fact that they fulfill and handle customer service issues is huge for us. We've never had any issues with anything that we've done with them whether it's purchasing codes and having them sent to us or uploading an order for them to send to recipients. They've been helpful with so many additional things such as brand guidelines and approvals. Sonia and Elliott are always there to help in every situation!

What do you dislike?

Honestly, nothing. Everything we've done with Tango has been fantastic!

Recommendations to others considering the product

Highly recommended the products are amazing, the team is extremely helpful and supportive.

What business problems are you solving with the product? What benefits have you realized?

One of our biggest issues was fulfillment, for us it was very manual and time consuming and Tango fixed that. By fulfilling for us, it has opened up a lot more time on our end to concentrate on other things.

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Tango Card review by <span>Edwin J.</span>
Edwin J.
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What do you like best?

Once your Tango Card account is set up and funded, it's a fairly easy process to reward clients with a Tango Card that they can redeem for almost 100 different retailers.

What do you dislike?

While the process isn't too difficult, it could be more streamlined without having to edit a spreadsheet then upload to a server to be processed. That might be good for processing many recipients/cards at one time, it's a bit cumbersome for one-at-a-time card processing that could be easier with a simple online form to add the recipient info.

Recommendations to others considering the product

If you're looking for a reasonable way to have a rewards program, Tango Card is a good choice. The clients that have provided feedback to us say it is easy for them to redeem their gifts as well, which is every bit as important as the administration of the program.

What business problems are you solving with the product? What benefits have you realized?

We're using Tango Card as a prize for Raffle Drawings. It provides name-brand recognition, and as emails are sent with our logos, hopefully it's a bit more memorable with the client.

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Tango Card review by <span>Jeff P.</span>
Jeff P.
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Excellent Gift Card Service

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What do you like best?

The API makes it easy to integrate rewards into your platform. The Blast option makes bulk sending very simple. The reward link is a simple way to send gift cards.

The variety of options provided to the recipient is one of the best features of Tango. Most other services have extremely limited redemption options for gift cards. But Tango allows the gift card recipient to redeem their reward in one of almost 90 ways.

What do you dislike?

The branding process is a bit cumbersome and most customization has to be done through the Tango team (however they are fairly responsive and really good to work with) with no real self-service option.

Recommendations to others considering the product

If you can automate your reward process using the Tango API that is best. If you manage the process manually then the Blast Rewards is a great option.

What business problems are you solving with the product? What benefits have you realized?

We pay rewards out to employees, customers, and partners for participating in various programs that add value to our business. Tango filled a huge gap for us in processing rewards after we were originally buying physical gift cards and sending them through the mail. Upgrading to a virtual rewards program that gave the recipient the option to choose how they wanted to redeem their reward has been a perfect solution.

Being able to quickly and easily reward a partner or employee for doing something of value builds the relationship and helps improve ongoing productivity; Tango facilitates this transaction for us in a simple way.

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