Tango Card

Tango Card

(93)
4.5 out of 5 stars

Tango Card's Rewards as a Service™ or RaaS™ is a flexible digital reward (“e-reward”) delivered via email. We manage all the brand approvals, legal agreements, inventory, sending, and tracking of digital gift cards. And, Tango Card has a RaaS API that can be integrated into any platform.

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Tango Card review by Amy M.
Amy M.
Validated Reviewer
Verified Current User
Review Source

"Tango Card makes life easier"

What do you like best?

What I like most about Tango card is that it takes a lot of the work off of my plate. The fact that they fulfill and handle customer service issues is huge for us. We've never had any issues with anything that we've done with them whether it's purchasing codes and having them sent to us or uploading an order for them to send to recipients. They've been helpful with so many additional things such as brand guidelines and approvals. Sonia and Elliott are always there to help in every situation!

What do you dislike?

Honestly, nothing. Everything we've done with Tango has been fantastic!

Recommendations to others considering the product

Highly recommended the products are amazing, the team is extremely helpful and supportive.

What business problems are you solving with the product? What benefits have you realized?

One of our biggest issues was fulfillment, for us it was very manual and time consuming and Tango fixed that. By fulfilling for us, it has opened up a lot more time on our end to concentrate on other things.

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Tango Card review by Kevin L.
Kevin L.
Validated Reviewer
Verified Current User
Review Source

"Amazing Solution to Help Busy Marketers"

What do you like best?

I've used tango card now at 3 different companies helping with customer rewards and fulfillments. I can tell you from personal experience that Tango card is a HUGE time saver. In the past I've had to always fulfill rewards manually through going to local markets that sold physical gift cards and then online to sites like giftcardmall.com and found that the process was very cumbersome and difficult. Thanks to tango, all I need to do is submit an excel sheet and their team takes care of all the work.

What do you dislike?

It would be great to have more options for types of rewards in the future.

Recommendations to others considering the product

If you're looking for an easy to use solution to help you save time and resources, use tango card for your rewards fulfillment.

What business problems are you solving with the product? What benefits have you realized?

At Marketo we've implemented tango card in a number of programs ranging from customer advocacy, employee engagement and internal rewards and spiffs for contests run.

What Rewards and Incentives solution do you use?

Thanks for letting us know!
Tango Card review by Carlos E.
Carlos E.
Validated Reviewer
Verified Current User
Review Source

"Life saver as a community manager and marketer, would not have it any other way!"

What do you like best?

I love the variety, the convenience and the joy it brings to the community I manage — makes my life so much easier! The region based capabilities are also key for any global business, or anyone doing business abroad. Would not hesitate to recommend to anyone. Absolutely an amazing service and their customer support is top class. Been using it for over a year and could not be any happier!

What do you dislike?

Can't complain about the variety, or pretty much anything, these guys rock!

Recommendations to others considering the product

Definitely give them a shot!!!

What business problems are you solving with the product? What benefits have you realized?

A much more streamlined process of getting your community on board and keep them engage. You basically are able to please anyone at any moment. Probably one of the best services out there!

Tango Card review by Ray L.
Ray L.
Validated Reviewer
Verified Current User
Review Source

"Make giving gift cards easy with Tango Card"

What do you like best?

We use Tango card with Influitive and I love being able to award gift cards with the click of a button.

What do you dislike?

There have been times when gift cards couldn't be delivered, but the Tango Card support helped worked through those issues.

Recommendations to others considering the product

Get it to make gift giving a lot easier.

What business problems are you solving with the product? What benefits have you realized?

Make giving gift cards easier without having to order gift cards from individual sites. I love the catalog of stores that Tango card has and keeps adding. Everyone loves Amazon gift cards, but those can get kind of boring if that's all you offer.

Tango Card review by Edwin J.
Edwin J.
Validated Reviewer
Review Source

"Tango Card is a Great Service for Rewards Programs"

What do you like best?

Once your Tango Card account is set up and funded, it's a fairly easy process to reward clients with a Tango Card that they can redeem for almost 100 different retailers.

What do you dislike?

While the process isn't too difficult, it could be more streamlined without having to edit a spreadsheet then upload to a server to be processed. That might be good for processing many recipients/cards at one time, it's a bit cumbersome for one-at-a-time card processing that could be easier with a simple online form to add the recipient info.

Recommendations to others considering the product

If you're looking for a reasonable way to have a rewards program, Tango Card is a good choice. The clients that have provided feedback to us say it is easy for them to redeem their gifts as well, which is every bit as important as the administration of the program.

What business problems are you solving with the product? What benefits have you realized?

We're using Tango Card as a prize for Raffle Drawings. It provides name-brand recognition, and as emails are sent with our logos, hopefully it's a bit more memorable with the client.

Tango Card review by Jeff P.
Jeff P.
Validated Reviewer
Review Source

"Excellent Gift Card Service"

What do you like best?

The API makes it easy to integrate rewards into your platform. The Blast option makes bulk sending very simple. The reward link is a simple way to send gift cards.

The variety of options provided to the recipient is one of the best features of Tango. Most other services have extremely limited redemption options for gift cards. But Tango allows the gift card recipient to redeem their reward in one of almost 90 ways.

What do you dislike?

The branding process is a bit cumbersome and most customization has to be done through the Tango team (however they are fairly responsive and really good to work with) with no real self-service option.

Recommendations to others considering the product

If you can automate your reward process using the Tango API that is best. If you manage the process manually then the Blast Rewards is a great option.

What business problems are you solving with the product? What benefits have you realized?

We pay rewards out to employees, customers, and partners for participating in various programs that add value to our business. Tango filled a huge gap for us in processing rewards after we were originally buying physical gift cards and sending them through the mail. Upgrading to a virtual rewards program that gave the recipient the option to choose how they wanted to redeem their reward has been a perfect solution.

Being able to quickly and easily reward a partner or employee for doing something of value builds the relationship and helps improve ongoing productivity; Tango facilitates this transaction for us in a simple way.

Tango Card review by Kevin H.
Kevin H.
Validated Reviewer
Verified Current User
Review Source

"Tango Card is a simple yet well thought out API"

What do you like best?

The option to email cards ourselves gives us a stronger relationship with our participants. Also, Tango Card has been very cooperative when responding to our requests for key features that benefit the platform as a whole.

What do you dislike?

I think the whole emailed gift card industry needs to move toward greater automation. Amazon used to support a direct link to their gift card redemption page where, once you log in, you only need to click once to add the card to your account. It would be awesome to see this restored and to see the bulk of issuers move this way. There may be security concerns that I'm not aware of?

Recommendations to others considering the product

It's a good to keep a persistent audit trail of all inbound and outbound messages. When logging message content remember to remove redemption information. Use the external ID for your company's invoice number or similar identifier, then use that plus time of original request to retrieve cards that may or may not exist following a network-related or other ambiguous error.

What business problems are you solving with the product? What benefits have you realized?

In the past our researchers have had to purchase physical gift cards, or manually purchase cards online one or two at a time, Being able to fully automate the gift card process from purchase to delivery (including reconciliation and redelivery) has enabled our studies to include more participants for the same operation costs.

Tango Card review by Peter W.
Peter W.
Validated Reviewer
Review Source

"Simple Concept with Great Service"

What do you like best?

Tango Card is unique and a perfect fit for what we do as a government agency. We run an incentive program in-house for employers that allows them to provide incentives to their smart commuters. This is run at-cost, so having no admin or load fees is crucial. The Tango Card team somehow works their magic to keep costs low but customer service high.

What do you dislike?

I wish Tango Card and Prepaid Virtual Visa were more intertwined. If we have an issue with the Visa side, it usually gets referred over, and that's when the good customer service ends.

Recommendations to others considering the product

Not having admin/load fees is an easy selling point. The actual Tango Card has a ton of brands to choose from which is great.

What business problems are you solving with the product? What benefits have you realized?

In addition to running an in-house incentive program, we can easily issue survey rewards or monthly sweepstakes for smart commuters not supported by their employer. Tango Card is a one-stop-shop for all reward needs.

Tango Card review by Thaine R.
Thaine R.
Validated Reviewer
Verified Current User
Review Source

"A great (but newer) gift card system"

What do you like best?

I really like how personable and quick their service team is. The few times I have had a problem, they got back to me within the day. Also setting up the API has been wonderful. I was put in touch with 2 people to manage my account. One was a developer, the other seemed to be more business management. If I had a question, one of them would be able to answer it (if not both).

Their Tango Card is also very useful. Instead of having to go through all the work of finding a gift card that a user would use, we simply use the Tango Card and the user can choose themselves.

What do you dislike?

Their transaction history is complete garbage. Their transaction ID's are organized randomly, so if your looking for something specific, it might take a while. Also, now, you have to go to a specific URL to buy one off Tango Cards. I think this was because of some abuse by others. Not really a huge deal, but can be a pain. Their API documentation is pretty awesome, and you get a test environment to mess around with things. However, as I was talking to support about getting things going, I found out that half of the API wasn't setup yet. They really should have put a notification on their documentation about that. Again, not a huge deal, the important parts worked, but a little misleading.

Recommendations to others considering the product

Use the support! If you have a question they'll be able to help out pretty fast. Also ask questions. If you do that you will have a great experience.

What business problems are you solving with the product? What benefits have you realized?

We give out gift cards for customers who give referrals or if they have to do an extra step to complete things as a thank you. We really love the fact that the user can pick their gift card. This saves quite a bit of time talking to the client. Their API can also do the same, and once all the functionality is completed it will mostly be automated (have to manually fund the account right now).

Tango Card review by Devin P.
Devin P.
Validated Reviewer
Verified Current User
Review Source

"Great Customer service and flexible"

What do you like best?

Ease of use, hands down. The multiple options they have to use their services makes it so much easier over any competition. RAAS API is what I use :)

What do you dislike?

The fees associated with refunding accidental purchases. There is a $15 I believe to refund any Tango card. They are unable to refund any specific branded card though. It's an issue because the rewards program for our company buys Tango cards at $15 each...

Recommendations to others considering the product

Use them! seriously, they are easy, and attentive to your needs.

What business problems are you solving with the product? What benefits have you realized?

The long and tedious issue of collecting names, surveying what card they want, buying the cards, labeling the cards for who they go to, and then handing them out takes so long! Now with the RAAS API and some custom code I wrote we have it done automatically and delivered to their inboxes!

Tango Card review by Erin A.
Erin A.
Validated Reviewer
Review Source

"Easy to Use"

What do you like best?

I like the automation of our gift card orders. Our loyalty program allows our clients to login to an online portal and redeem points towards gift cards. The online redemption automatically orders the gift card, and i don't have to do any middle man work.

What do you dislike?

I don't like that I can't see how much money is available in our gift cards funds, so i'm having to do a lot of guessing. I also wish there was a way we could set up automatic payments into our account when the balance reaches below a certain dollar amount.

What business problems are you solving with the product? What benefits have you realized?

Before we had gift cards, I rewarded clients individually by ordering them either a gift card or a tangible item. Then I'd have to package and ship the item myself. This takes away all of that work by sending e-cards in a branded email.

Tango Card review by Jonathan W.
Jonathan W.
Validated Reviewer
Review Source

"Fantastic SaaS Fits Gamification Needs!"

What do you like best?

Tango Card is a great synergistic benefit to provide to FidoTrack Gamification Call Center Clients it really resonates with them. The selection of offers is amazing. It also allows our software to remain relevant internationally with their growing selection throughout North America, Europe and Asia.

What do you dislike?

The only real issue FidoTrack Gamification had with Tango Card was getting a credit card funding receipt. What we did to overcome that was FidoTrack Gamification generated our own receipt and facilitated that for our Call Center Client's, which made them extremely confident and satisfied.

What business problems are you solving with the product? What benefits have you realized?

FidoTrack Gamification utilizes Tango Card to seemlessly utilize an eRewards solution and provide simple incentive programs for its Call Center clients. Our integration allows clients to offer prizes/rewards to their agents for hard work. This benefit allows for instant gratification and easy implementation of contests, promotions and challenges.

Tango Card review by Eileen Q.
Eileen Q.
Validated Reviewer
Verified Current User
Review Source

"Great integration with Influitive"

What do you like best?

The integration with Influitive makes things simple and easy. Tango Card customer service is excellent, too!

What do you dislike?

We have a lot of international customers and more choices from other countries would be great

Recommendations to others considering the product

The integration with Influitive was a big part of why we selected Tango Card. I was unsure if the concept of the Tango card would be embraced by our U.S. customers, but they love it.

What business problems are you solving with the product? What benefits have you realized?

We use it for reward fulfillment with our Influitive program. Our advocates love the gift cards, so we have happy customers and the process is very streamlined.

Tango Card review by Abigail W.
Abigail W.
Validated Reviewer
Verified Current User
Review Source

"Tango Card - Great for quick customer redemption!"

What do you like best?

Tango's service offers a quick way for digital or social teams to provide incentives and/or prizes to users. The process is simple and painless on the brand's side, providing "instantaneous" (within 24 hours) redemption for users.

What do you dislike?

Customer service and account management have been an issues in the past - typically rooted in miscommunication and turnover through email. In each instance, Tango has openly admitted fault and worked to "make it right." I can respect a vendor that really owns up to a mistake.

Recommendations to others considering the product

Maintain a clear line of communication with your account admin, be up-front about your budget and frequently ask for updates on budget tracking.

What business problems are you solving with the product? What benefits have you realized?

My business use of this product has been to incentivize social media users to engage with brands - through contest, sweepstakes or micro-influencer content exchange.

Tango Card review by Heather D.
Heather D.
Validated Reviewer
Verified Current User
Review Source

"Great for referral programs!"

What do you like best?

Love the amount of selections to choose from and helps with a wide array of clients. They can even choose a charity. The ease of use to send a reward has helped us grow our referral program. We even use this for internal rewards for employees.

What do you dislike?

It takes a business day to process at times and is understandable but sometimes anxious clients do email back.

Recommendations to others considering the product

Their support team is extremely helpful with integrations of other software if you reach out to them!

What business problems are you solving with the product? What benefits have you realized?

We are incentivizing clients to refer other potential customers and even used it for spot rewards. The amount isn't usually a factor because, with a $5 reward, they can even get books or movies. This has helped us grow clients with minimal output.

Tango Card review by Janice T.
Janice T.
Validated Reviewer
Review Source

"Pain-free referral reward management"

What do you like best?

I'm using Tango as the reward fulfillmment application for a customer referral program. The API enables us to offer numerous types/brands of gift cards to our advocates in a real-time and painless manner. There's no need to upload spreadsheets. The time between rewarded behavior and reward receipt is miminal.

What do you dislike?

There is a pretty hefty transaction fee if you choose to fund your account via credit card. However, this can be avoided if you set up ACH payments.

What business problems are you solving with the product? What benefits have you realized?

We implemented an enterprise customer referral program and needed a solution for automating the reward management function. Tango has enabled us to save time and to achieve higher program engagement with the breadth of rewards offered and the timeliness of payment.

Tango Card review by Amanda L.
Amanda L.
Validated Reviewer
Verified Current User
Review Source

"Much easier than managing physical or digital gift cards. "

What do you like best?

It's super easy to do and it gives customers choices in what gift cards they want.

What do you dislike?

I don't like that if you pay with a credit card you have to pay the fees so it requires me to pay with a check. That's just a hassle.

What business problems are you solving with the product? What benefits have you realized?

We use it as a thank you for customers who attend sessions we present at conferences.

Tango Card review by Administrator in Health, Wellness and Fitness
Administrator in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Review Source

"Tango Card Review"

What do you like best?

I most like that Tango Card has some great support. They are always helpful and are available to be reached out to at any point. Additionally, Tango offers a great wide range of options for redemptions which is very useful for our clients. The redemption process is super easy and the gift cards themselves are easy to use.

What do you dislike?

Probably the only thing that I am not thrilled about is the user interface on the actual redemption screen. I feel like it could be cleaned up a little bit, or made a little more user friendly. As I said in the best, the redemption process is easy but it feels like I'm 90s web design.

Recommendations to others considering the product

Tango Card is a great resource if you are looking to get Instant Redemption into whatever incentive scheme you are using. They are a little less great if you are using them for Hard Cards, but we do not currently go through them for that.

What business problems are you solving with the product? What benefits have you realized?

We are using Tango Card to provide instant redemption for incentives programs.

Tango Card review by User in Market Research
User in Market Research
Validated Reviewer
Review Source

"Easy to place large orders and distribute gift cards to respondents quickly :)"

What do you like best?

I love the ability to place large orders for gift cards relatively easily, and have them distributed to respondents after only a couple of short days... Tango's service offering has a much quicker turn-around time than even our internal check-cutting process.

What do you dislike?

We use ACH transfer mostly because it's cheaper for our company, but that means the entire process is slower because Tango has to confirm that they've receive the funds before they initiate the gift card order. If Tango allowed us to charge our credit card on file, without a fee, that would be much preferred and we'd be able to get gift cards out to respondents quicker, without a delay in the process. It would also be cool if Tango offered a check service - because as of now, our company has no efficient way to cut checks (it takes too long to be able to justify doing this internally within our company).

What business problems are you solving with the product? What benefits have you realized?

Being able to incentive respondents conveniently, in a way that they feel good about.

Tango Card review by Administrator in Events Services
Administrator in Events Services
Validated Reviewer
Review Source

"TANGO Card- Employee Recognition rewards"

What do you like best?

TANGO card is very efficient, it requires very little administration, the delivery is seamless, and most importantly it gives our employees "options" which is very important. All of our employees are different, so it isn't easy to please everyone all of the time. One size fits all doesn't always work, with the TANGO card, they have the ability to use it for purchasing other gift cards from hundreds of retailers, or they can donate it to charitable organizations, or they can save them up through out the year and they don't expire. They aren't restricted or confined to accept whatever is given to them so they appreciate it more.

What do you dislike?

I don't like that we can't really track when an employee has used their Tango reward. They do offer a standard report, but it doesn't help us really track monthly use since the cards never expire, an employee can use it whenever.

What business problems are you solving with the product? What benefits have you realized?

Using the Tango card as a pat of our Employee recognition program has allowed us to reduce the cost associated with ordering and mailing physical gift cards. It also gives us more variety with a standard electronic delivery process, resulting in less administration.

The benefits are a happier employee base, that has more options to choose from tailored to their specific needs.

Tango Card review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Tango Card Review"

What do you like best?

Reward Genius is great when you want to give an employee on-the-spot recognition.

Blast Rewards is easy to use and great for monthly recognition for multiple employees

What do you dislike?

You cannot track the tango cards that have not been opened, redeemed, not redeemed.

You cannot get your money back if you give someone a tango card and they do not redeem, after any period of time. (Omni is another vendor similar to Tango, and after a year if the code is not redeemed, the company is refunded the money)

Recommendations to others considering the product

Great product! Lots of vendors to select from and the additional donation selection

What business problems are you solving with the product? What benefits have you realized?

Trying to get more managers to utilize Reward Genius.

Trying to get HR Managers to utilize the Blast Reward spreadsheet vs. me filling it in for each manager every month from their emails.

I would love to have our restaurants/retailers on tangocard as an option, but they cannot due to us not having electronic codes for gift cards.

Tango Card review by Eran A.
Eran A.
Validated Reviewer
Verified Current User
Review Source

"Really easy product to use"

What do you like best?

That we get the tracking of rewards that we need as a company and for payroll

What do you dislike?

Reporting is not as robust as we would like. Would like to have real time data that we could pull on our own. Data that we could inquiry in different ways. Also updating users by whitelist and not being able to do it real time is sometimes an issue

Recommendations to others considering the product

Look at reporting options

What business problems are you solving with the product? What benefits have you realized?

Easy way for out field admin to send rewards and a way for us to track them. The tracking of $'s spent in this area has really been a benefit for us

Tango Card review by Dedra A.
Dedra A.
Validated Reviewer
Review Source

"Tango is simple & easy to use!"

What do you like best?

I like the way Tango is integrated with Amazon and many other reward based commonly used online merchants. I have used it many time when being paid for surveys or other tasks online. I works just like a debit card without the physical card. Simply copy paste the code and instant payment is received. No physical card is needed to mail to the customer or client to pay them.

What do you dislike?

Nothing, it is easy and very simple without worrying about a physical card to be mailed. Very secure.

Recommendations to others considering the product

I highly recommend Tango as a payment or reward processor for online tasks reimbursement.

What business problems are you solving with the product? What benefits have you realized?

Secure, easy payment for various tasks online. No need to mail a physical card. This is all done for you by Tango.

Tango Card review by Consultant in Medical Devices
Consultant in Medical Devices
Validated Reviewer
Review Source

"Responsive and Great Option for Business"

What do you like best?

Customer Service has been very responsive when our clients have any issues. This is a great incentive solution for our clients.

What do you dislike?

The volume of clients that utilize this service increases on a monthly bases and it has created some challenges. I am uncertain if new users get a detailed communication of how to redeem the gift cards when they first join.

Recommendations to others considering the product

When launching utilizing Tango to our internal business or to your clients, send a communication and instructions on how to redeem the gift cards.

What business problems are you solving with the product? What benefits have you realized?

We offer points based on revenue sold and our Clients can redeem those points in various ways, gift cards being one of them. Utilizing Tango has been a great solution for getting gift cards to our clients in a more timely fashion.

Tango Card review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Great to work with"

What do you like best?

Everyone I have worked with at Tango Card is responsive and makes taking care of our problems a priority. The service is easy to use, and they're willing to work with you to figure out the best solution for what you're trying to accomplish. Also, there's no cost to us to use the service - we put money in our account, then Tango Card sends out the cards we order - no extra fees.

What do you dislike?

As they're building out their offerings, there are some limitations to what they can provide. Also, because the emails with the gift cards come from Tango Card and not from us, they often get lost in people's inboxes.

Recommendations to others considering the product

FIgure out your needs and resources and whether you can start using their API right away. Also if international sending is a big part of your business, ask about the options for sending to other countries - some of them are more expensive.

What business problems are you solving with the product? What benefits have you realized?

We used to manually purchase and send out dozens of gift cards via email each day. We've mostly automated our rewards process, and there are still more features (API) that we can take advantage of to make the process even more hands-off.

Tango Card review by Mica G.
Mica G.
Validated Reviewer
Review Source

"Perfect for a sales organization"

What do you like best?

I like that it is a 3 minute process with no associated fees for distributing rewards to our teams. We used to have delays on expense report reimbursement and would sometimes even get shut down for suspicious activity when purchasing thousands of dollars. This is no longer.

What do you dislike?

There is nothing I dislike, though sometimes my email server blocks the address the cards come from, that is more a nuisance.

Recommendations to others considering the product

I would highly recommend this product. Before getting started however I would have a clear payment plan set up with your accounting department if in a large organization that cuts physical checks on only specific dates as you need the funds loaded ahead of time.

What business problems are you solving with the product? What benefits have you realized?

We are helping build a positive, reward based culture. We are solving the immediacy in earning a reward and it being distributed and we are helping achieve sales goals through contests that are driven by these rewards.

Tango Card review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Incentive to use virtually "

What do you like best?

I have found the blast function to be the most time effective feature. When I need to send out 300-400 Cards out at once, this feature will allow you to send them all out at once time.

What do you dislike?

The $15.00 fee associated with having to change or cancel a card isn't ideal.

Recommendations to others considering the product

A great alternative for virtual employees. Saves you the time and cost of having to ship them out.

What business problems are you solving with the product? What benefits have you realized?

Every employee who receives a tango card has the option of selecting which incentive they would like. This eliminates us time having to ask which card each employee would rather have.

Tango Card review by Agency in Market Research
Agency in Market Research
Validated Reviewer
Review Source

"Great option with no fees"

What do you like best?

We've been working with Tango Card to fulfill incentives on our research projects. It's a great option because there is no mark-up, you just pay the value of the gift cards.

What do you dislike?

We have several individual client teams using Tango Card, each team monitors their budgets closely. Tango is only able work from a limited number of pools of money for each organization. We had to come up with a system for differentiating the budgets. The Tango Team was helpful and cooperative as we worked through the process.

Recommendations to others considering the product

There was a bit of a learning curve on the process, but once you learn how to process the incentives then the process is simple.

What business problems are you solving with the product? What benefits have you realized?

We are saving money because there are no fees.

Tango Card review by Administrator in Chemicals
Administrator in Chemicals
Validated Reviewer
Verified Current User
Review Source

"Easy to use gift card program"

What do you like best?

Tango is great because we don't have to worry about locking up physical gift cards in the office, or trying to order them in bulk (and keeping track of pins, etc.). Plus, our employees really enjoy that they can choose from a variety of cards. They can pick something they'll actually use.

What do you dislike?

So far, everything has been great. No complaints here!

What business problems are you solving with the product? What benefits have you realized?

Before Tango cards I was unable to track who was giving out cards, who was receiving them, and how much we were spending. It was all up to each division to manage it. Now I have a better sense of how we are rewarding our employees and which divisions can do a better job of that.

Tango Card review by Administrator in Computer Networking
Administrator in Computer Networking
Validated Reviewer
Review Source

"User Friendly and best way to reward "

What do you like best?

User Friendly options, variety of option to reward and different wave of providing the rewards. Team is very helpful and understanding. Secure system.

What do you dislike?

Could get better accessibility to the incentive management like a login where you can she the account details and take steps. Need to revisit prepayment possible with the regular customers.

Recommendations to others considering the product

yes, would definitely recommend this to other team within my organization who are willing to give incentive to respondent.

What business problems are you solving with the product? What benefits have you realized?

We conduct research and in order to get good response we wanted something user friendly option to reward respondents. We were able to get good response when we introduce Tango card for incentive the respondent of our survey.

Tango Card review by Laura O.
Laura O.
Validated Reviewer
Review Source

"Helping us Mobilize our Advocates!"

What do you like best?

The ease to reward our advocates is so helpful for our marketing effort. Tango Card helped us better manage our advocate hub (Influitive). The integration is seamless and helps us save time in managing our hub.

What do you dislike?

No major drawbacks, sometimes we have ailed to check our balance so we run into a wall when we want to reward advocates.

What business problems are you solving with the product? What benefits have you realized?

We are keeping our best advocates engaged while reducing the time we take to incentivize them

Tango Card review by Omosuyii A.
Omosuyii A.
Validated Reviewer
Review Source

"Tango kills it. "

What do you like best?

I like the support team behind Tango, they were supportive and aided us through the entire setup process of our reward campaign.

They were also on hand to respond to questions from our customers, regarding how they could redeem their reward.

What do you dislike?

Tango ticked all if the expectation boxes.We will give this a try again.

Tango Card review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Review Source

"Updated Server ruins a gift"

What do you like best?

Quick Customer Service Response - if you contact them during their office hours.

What do you dislike?

The firm updated their servers and wiped out my credit . I tried purchasing a gift with that credit, and because of the glitch in TangoCard's update, I was unable to make (a sale) purchase. Not only will I be disappointed, but my 5-year old daughter will be too. Their explanation was that because my firm (who got me the TangoCard) uses a paper system, there was no way to contact me about this server update. I find that hard to believe - when my Username IS my email address.

Recommendations to others considering the product

If TangoCard continues to "update" and wipe our your credit to zero, I would not recommend.

What business problems are you solving with the product? What benefits have you realized?

TangoCard's technology is not up-to-speed. Likewise, a firm like PayPal or Amazon updated their servers and wiped users credit to 0.0 balance, I'm sure would impact their firm negatively.

Tango Card review by Chris K.
Chris K.
Validated Reviewer
Review Source

"Excellent API and Support"

What do you like best?

Their API is extremely easy to use. It took my team only a day to fully integrate with their solution.

What do you dislike?

The only thing I dislike about their API is the way they categorize their accounts/customers. It makes simple implementations a bit harder.

What business problems are you solving with the product? What benefits have you realized?

Tango has allowed my customers to earn gift cards on the fly. Tago offers a very wide variety of cards which works very well with everyone.

Tango Card review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Easy to use"

What do you like best?

TangoCard is easy to use to provide rewards and incentives through it's online interface.

What do you dislike?

I hope more gift card providers and retailers join on to help diversify the options further.

Recommendations to others considering the product

Communicate clearly with reward recipients what they need to do in order to receive a reward from you via TangoCard. Always ensure you know where the recipient is located as some retailers or gifting options are not international.

What business problems are you solving with the product? What benefits have you realized?

We need a way to easily provide and fulfil rewards based on specific actions.

Tango Card review by User in Renewables & Environment
User in Renewables & Environment
Validated Reviewer
Review Source

"Tango card experience"

What do you like best?

Options of several different gift card options, get a corporate discount as well

What do you dislike?

Limited visibility after code sent. With a vendor like cashstar, I can see the balance and activity on the card. Because we provide the codes to the customer through our email system, Tango does not provide customer support so that doesn't help us on that end. We still own that CS work.

Recommendations to others considering the product

Tango offered us the discounts that we currently held with other partners, but not better. We realize that we can get better pricing with another vendor so will probably switch.

What business problems are you solving with the product? What benefits have you realized?

Buy multiple vendor gift cards in 1 transaction. Efficient

Tango Card review by Suyi Harrison I.
Suyi Harrison I.
Validated Reviewer
Review Source

"Tango takes reward redemption to a new height."

What do you like best?

I like the breeze of setting up reward programmes with Tango card,we basically did it under short notice and good part is customers sent us no single complaints about claiming their rewards.

What do you dislike?

I think the giftcard options could be well expanded than the current list.

Recommendations to others considering the product

Need to reward your customers?I recommend Tango card.

Tango Card review by Vikram B.
Vikram B.
Validated Reviewer
Review Source

"My students loved Card options."

What do you like best?

Customer support : They were on hand to guide us all through the process. And even when some of the students had minor issues claiming their cards, they didn't need to contact us.They reached out to the Tango team and the hurdle was fixed.

What do you dislike?

We should had known about this before now.

Tango Card review by Abiola A.
Abiola A.
Validated Reviewer
Review Source

"Tango card makes the task of rewarding customers, a breeze. "

What do you like best?

I love the convenience using Tango card gives us. We know longer have people tasked working round the clock to deliver souvenirs. Everything is automated.

What do you dislike?

I cant think of anything I dislike but maybe that we should had known about Tango, years ago.

Recommendations to others considering the product

Efficient, cost-effective way to run a reward programme.

Tango Card review by Maximilian v.
Maximilian v.
Validated Reviewer
Verified Current User
Review Source

"Great Rewards Product"

What do you like best?

Integration with our advocate marketing software (Influitive).

What do you dislike?

Nothing I dislike, can always use more options for redeeming, but already so many!

What business problems are you solving with the product? What benefits have you realized?

Rewarding advocate marketers

Tango Card review by Kevin M.
Kevin M.
Validated Reviewer
Review Source

"Great Service"

What do you like best?

Tango has consistently been able to make themselves available to help with any situation we have run into. From the account managers to their dev team; truly outstanding.

What do you dislike?

Approval process and licensing needs some review.

Recommendations to others considering the product

Absolutely receommend

What business problems are you solving with the product? What benefits have you realized?

We are supplying egift cards and eVises and have been able to use Tango's consistency to train our sales team to speak intelligently about the products.

Tango Card review by Ryan S.
Ryan S.
Validated Reviewer
Verified Current User
Review Source

"Great Product."

What do you like best?

Easily send out incentives to your target audience and business prospects.

What do you dislike?

It would be cool also to offer promotion codes as well as cards. Sometimes the recipient is unfamiliar with Tango card redemption.

Recommendations to others considering the product

It's so easy to use. Brainstorm how to implement this with all your company's external and internal audiences.

What business problems are you solving with the product? What benefits have you realized?

We're incentivizing people to provide us survey information and product feedback

Tango Card review by Beth G.
Beth G.
Validated Reviewer
Review Source

"Great experience!"

What do you like best?

We love their easy to use API, quick support, and willingness to adapt to our changing needs

What do you dislike?

Currently nothing to dislike. They are easy to work with.

Recommendations to others considering the product

Do it.

What business problems are you solving with the product? What benefits have you realized?

We needed to provide digital offering after a previous vendor was no longer able to provide the service. Tango was a great option for us and we were able to implement it quickly.

Tango Card review by Zelma W.
Zelma W.
Validated Reviewer
Review Source

"Tango Cards"

What do you like best?

Tango Cards is very easy to use and can be customized to suit your business needs. The gift cards options/programs can be geared to internal clients like employees or to external clients.

What do you dislike?

I didn't honestly have a dislike. The only drawback would potentially be the lack of physically hard plastic gift card. However, many of the gift card options have an online presence and a brick and mortar store.

Recommendations to others considering the product

I would definitely recommend you contact their customer service team or complete the contact me info online. I was contacted within about 16 hours and the person I spoke with had researched my company and mocked up several options based on the brief info I provided.

The customer service is top notch and they take care of the all of the work!

What business problems are you solving with the product? What benefits have you realized?

My company had a referral program that we used another gift card company that sent out physical gift cards from Visa. There were fees associated with the card and mailing costs, we eliminated all of those fees with Tango. We just pay for the value of the card.

Tango Card review by Liz P.
Liz P.
Validated Reviewer
Review Source

"Highly Recommend Tango Card for Incentive Gift Cards!"

What do you like best?

What I love best about Tango Card is the way it's automated within the Influitive product we use at Mitel. I used to spend 5-10 hours a week purchasing and fulfilling gift card requests for just a few dozen people a week. Once we rolled out Influitive, in a few weeks we went up to 1000 advocates and there's no way I could have managed this on my own. Having it integrated with Influitive and then auto-fulfilled is brilliant and saves me time and hassle. I really like the variety of gift cards available through Tango and how easy it is to add funds to our account.

Another thing I really like is how responsive they are. We now have 1718 advocates and many are global and they added a new Global Visa that works for almost any country in the world. What a revolutionary product!

What do you dislike?

I don't have any concerns with Tango Card.

Recommendations to others considering the product

Great product! Great company and employees! Great integration with Influitive!

What business problems are you solving with the product? What benefits have you realized?

The business problem I have solved is that I was able to free up headcount required to manage the purchase and fulfillment of gift cards. I could then assign that headcount to work on more strategic projects. It also provided me more options. In the past I only did Amazon gift cards and with Tango Card I have dozens of gift card options. Employees, partners and customers love it!

Tango Card review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Great customer service, fantastic API"

What do you like best?

We have been working Tango for a little over two years now. The team is incredibly responsive, and their API and solution set is very solid.

What do you dislike?

The only thing that I wish Tango would offer are better access to Digital Visa gift cards. Their solution works - but the Third Party reseller they use has a fairly antiquated site.

Recommendations to others considering the product

Start small - don't try to boil the ocean with all the hundreds of options Tango has!

What business problems are you solving with the product? What benefits have you realized?

Our customers needed instant access to real time awards. Tango fit the bill perfectly with its products and services.

Tango Card review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Tango Card is a great way to reward Customer Loyalty"

What do you like best?

I love how simple it is to order multiple cards at a time for multiple recipients.

What do you dislike?

I don't have any complaints. My account manager is always available, professional and willing to help with anything we need.

What business problems are you solving with the product? What benefits have you realized?

We use Tango cards as an option for redeeming points in our Customer Loyalty program.

Tango Card review by Alicia B.
Alicia B.
Validated Reviewer
Review Source

"Great customizations & support, but not simple to use"

What do you like best?

Customizations in the email template, customer support offered, and that clients also have the option to choose their own reward

What do you dislike?

The complexity of the setup process and the spreadsheet in which you have to fill out and upload to get to send out the giftcards.

Tango Card review by Amanda G.
Amanda G.
Validated Reviewer
Verified Current User
Review Source

"Tango"

What do you like best?

I like the ease with which I can send e-gift cards.

What do you dislike?

I wish there were more practical vendors: Safeway, Union 76, Chevron, SuperCuts

What business problems are you solving with the product? What benefits have you realized?

We reward low-income clients of non-profit and government agencies for keeping in touch and telling us when they enter school, start a job, get a house or completed an appointment.

Tango Card review by Brittany S.
Brittany S.
Validated Reviewer
Review Source

"Tango is great and easy to work with."

What do you like best?

I enjoy the seamless process of ordering and getting out egift cards quickly to our customers.

What do you dislike?

Having to pay over the phone - should be an online process with credit card.

What business problems are you solving with the product? What benefits have you realized?

Getting customers to events so having the egift cards as an incentive to join our webinars has been helpful.

Tango Card review by Blake W.
Blake W.
Validated Reviewer
Verified Current User
Review Source

"Great Customer Incentive"

What do you like best?

The API is pretty straight-forward. We build a rewards program for our customers where they earn points and cash in.

What do you dislike?

There is still no portal for me to see what's going on.

What business problems are you solving with the product? What benefits have you realized?

We were working on our retention rate. The gist card incentive program helps us retain our customers.

Tango Card review by Temitope E.
Temitope E.
Validated Reviewer
Review Source

"Gave our customer reward programme organization."

What do you like best?

The customer support team behind Tango were always on hand to assist us everytime we ran into a glitch while setting up our reward campaign.

What do you dislike?

The reward campaign went smoothly ,probably more than we had anticipated .

Tango Card review by Jessica M.
Jessica M.
Validated Reviewer
Review Source

"Highly Recommend Tango Card for Advocacy Rewards "

What do you like best?

I love how Tango Card integrates with Influitive's Advocate Hub which enables me to recognize my advocates and removes the administration aspect of gift card fulfillment which saves me a ton of time. I would certainly recommend Tango to anyone who runs an advocacy program because it saves so much time and I have found that as a company Tango is great to work with.

What do you dislike?

i don't dislike anything about Tango Card.

What business problems are you solving with the product? What benefits have you realized?

I wanted to reward my advocates in a meaningful way and have saved time doing it by utilizing Tango Card's integration with Influitive's advocate hub.

Tango Card review by Jo M.
Jo M.
Validated Reviewer
Review Source

"Easy Thank You Gifts for Research Study"

What do you like best?

This is an easy, fast, painless to order and distribute gift cards. Lots of options too.

What do you dislike?

So far, so good. No complaints at this time

Recommendations to others considering the product

This seems to be a great program. So far I am only purchasing the branded "cards" but plan to off the option of the Tango card next time.

What business problems are you solving with the product? What benefits have you realized?

I was needing an easy way to send 100 people who complete upcoming study a $25 gift card... but, I wanted to email them, not mail them. My order was not large enough to go directly to the company. Tango card is perfect for my needs. Not only can I easily email the codes, but we can offer options. I can see so many more ways to use this in the future.

Tango Card review by Mark M.
Mark M.
Validated Reviewer
Review Source

"Superb Way of Getting Rewards"

What do you like best?

We have had services in the past that offer rewards using this service and it works very well. You simply get an email with a reward and it just works

What do you dislike?

Nothing, Its a win win using this product!

What business problems are you solving with the product? What benefits have you realized?

We were the recipient of this service so great!

Tango Card review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to use and good value"

What do you like best?

Very easy to use. I have used it personally as an end user to get an amazon gift card code that I just pasted in to my Amazon account and had the money, and I also used it to get a physical Visa card. Also use it in the product we develop.

What do you dislike?

I wish I could redeem the Amazon card without having to copy and paste the code into Amazon.

What business problems are you solving with the product? What benefits have you realized?

Easy access for our customers to redeem, and donate.

Tango Card review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"An easy way to manage departmental budget"

What do you like best?

You can customize the type of gift card and the amounts very easily

What do you dislike?

Physical stores don't often accept the virtual gift cards so we order a lot of physical gift cards; the shipping speed on physical cards is pretty slow.

What business problems are you solving with the product? What benefits have you realized?

Rather than passing around a company card and worrying about it being lost or stolen, we can easily submit orders for the exact amount a person needs and don't have to worry about getting the card back from them.

Tango Card review by Akinyinka Natasha A.
Akinyinka Natasha A.
Validated Reviewer
Review Source

"Perfect customer appreciation companion."

What do you like best?

I like the customer support team behind this service.They were available to guide us all the way.

What do you dislike?

Nothing I can think of really,as this was a pleasant process.

Tango Card review by User
User
Validated Reviewer
Review Source

"Easy, fast, efficient"

What do you like best?

I like that I can easily send incentive payments at my convenience. The reports are simple to obtain and read. I've never had any complaints from a recipient on using it.

What do you dislike?

I wish I could create a standard email that is included in each card I send so I don't have to type a new one each time.

Recommendations to others considering the product

Tango card is super easy to use.

What business problems are you solving with the product? What benefits have you realized?

Paying user research participants.

No fees with the cards.

Tango Card review by Winifred S.
Winifred S.
Validated Reviewer
Review Source

"Our customers loved this,"

What do you like best?

The support team behind Tango is just perfect.My favourite support staff at Tango ? Elliot all the way.

What do you dislike?

Nothing I can think of.It was a perfect experience.

Tango Card review by Oscar L.
Oscar L.
Validated Reviewer
Review Source

"It was okay. Their digital model didn't fit our need as we use more plastic cards than online. "

What do you like best?

I liked that we can track the cards with a simple Excel file.

What do you dislike?

There's not enough attention given to plastic cards.

What business problems are you solving with the product? What benefits have you realized?

Tracking gift card recipients was always a problem and Tango has helped in that area.

Tango Card review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"A Great Service!"

What do you like best?

I love that my customers can receive a gift card and be able to select from a variety of online stores.

What do you dislike?

initial set up of the program was a little tedious.

Recommendations to others considering the product

So easy to use once you're set up in their system.

What business problems are you solving with the product? What benefits have you realized?

The biggest benefit is being able to send gifts to international participants in my research studies. It was a huge effort to send gifts outside of the US prior to Tango.

Tango Card review by Christina C.
Christina C.
Validated Reviewer
Review Source

"Great Tool!"

What do you like best?

Easy to use. Great customer service. Lots of variety in card choices

What do you dislike?

Everything about tango card has been positive

What business problems are you solving with the product? What benefits have you realized?

We are able to conduct research about sexual assault prevention and compensate participants with tango card

Tango Card review by Josh M.
Josh M.
Validated Reviewer
Review Source

"Tango makes it easy!"

What do you like best?

The easy process from start to finish makes it a great product.

What do you dislike?

The CS is a bit slow sometime in replying sometime.

Recommendations to others considering the product

Very easy to use, saves time

What business problems are you solving with the product? What benefits have you realized?

Taking back time

Tango Card review by Jennifer S.
Jennifer S.
Validated Reviewer
Review Source

"Tango Card makes Rewarding Easy"

What do you like best?

The quick receipt of the rewards within a few days.

What do you dislike?

The participants cannot accrue a balance and get one large reward when desired.

Tango Card review by Cesar Raul R.
Cesar Raul R.
Validated Reviewer
Review Source

"The best incentive platform for employees"

What do you like best?

Your wide possibilities of changing gift cards

What do you dislike?

Nothing at all. Everything on this platform seems very good to me.

Tango Card review by Katie C.
Katie C.
Validated Reviewer
Review Source

"Great company to work with!"

What do you like best?

Has made giving away gift card incentives for my team much easier to track and execute on!

What do you dislike?

Nothing to complain about - really enjoy working with them

What business problems are you solving with the product? What benefits have you realized?

Incentives for a sales team

Tango Card review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Great way to reward our customers"

What do you like best?

When our customer attains a certain amount of points they can login to their customer portal and select what tango card they would like and it is emailed to them.

What do you dislike?

New API coming out means I need to re-build our end

Recommendations to others considering the product

If you have a good tech team on your side its great

What business problems are you solving with the product? What benefits have you realized?

Tango will send reward cards to our customers after they attain X amount of points

Tango Card review by Joan M.
Joan M.
Validated Reviewer
Review Source

"Easy to use platform to deliver incentives and awards to many "

What do you like best?

Simple to use platform

Human team behind

What do you dislike?

Nothing yet. Our experience has been very positive so far.

Recommendations to others considering the product

Definitely.

What business problems are you solving with the product? What benefits have you realized?

Delivering incentives to customers and prospects that completed online survey

Tango Card review by Mayowa A.
Mayowa A.
Validated Reviewer
Review Source

"Took the stress of client/customer reward off the team."

What do you like best?

Tango support team.They were helpful all the way.

What do you dislike?

Nothing of note really,I think they did a perfect job.

Tango Card review by Cesare M.
Cesare M.
Validated Reviewer
Review Source

"Easy to use service"

What do you like best?

Simple API based system that allows for seamless rewards.

What do you dislike?

Lack of options for international customers.

What business problems are you solving with the product? What benefits have you realized?

Revitalized our rewards program and increases customer satisfaction.

Tango Card review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"I love tango cards"

What do you like best?

You do not charge us more than the dollar amount of the gift card, the uploads are easy to use and your account reps are very responsive

What do you dislike?

Its a little difficult to manage multiple gift cards at once

Recommendations to others considering the product

Everyone else charges a fee on top of the credit card price, Tango does not.

What business problems are you solving with the product? What benefits have you realized?

We use Tango cards for our referral program.

Tango Card review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Great for International Research Incentives"

What do you like best?

We work with respondents in 116 countries and finding a universal incentive for the respondents is tough with some countries.

Tango card enabled us to offer an online email sent incentives to our respondents in parts of Africa.

What do you dislike?

There was nothing I didn't like, Everything was great.

What business problems are you solving with the product? What benefits have you realized?

It helped us better recruit participants in 116 different countries.

Tango Card review by User in Market Research
User in Market Research
Validated Reviewer
Review Source

"Overall I'm satisfied with Tango"

What do you like best?

It is Easy to order the tango cards using sharefile

What do you dislike?

Sometimes the lag in when the tango cards will be sent out. I know it depends on what time I upload it during the day, but it's just not always consistent how long it takes

What business problems are you solving with the product? What benefits have you realized?

We are paying participants who complete our market research studies

Tango Card review by Administrator
Administrator
Validated Reviewer
Review Source

"Tango Review"

What do you like best?

Love that I don't have to go purchase gift cards at the store. Easy to send awards.

What do you dislike?

Only shows rewards in monthly increments. There should be a quarterly and yearly option. Need to be able to run reports on funding, when and how much.

Recommendations to others considering the product

Easy to Use

What business problems are you solving with the product? What benefits have you realized?

Rewards and Recognition. Easy on the spot rewarding.

Tango Card review by Rick K.
Rick K.
Validated Reviewer
Review Source

"Easing my workload"

What do you like best?

Tango has taken over a lot of our customer service needs. It's pretty great and gives me more time to focus on a lot of other stuff.

What do you dislike?

Their branded emails could look nicer. The content is fine. I would just prefer to submit a custom template.

Recommendations to others considering the product

Do it for the support and the options.

What business problems are you solving with the product? What benefits have you realized?

Offering rewards to users and minimizing fees and customer support issues.

Tango Card review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Review Source

"Tango Gift Card"

What do you like best?

It was an easy process to use Tango to award prizes for a wellness program we recently implemented.

What do you dislike?

That the cards can't be bought in bulk. We have drawings weekly and the invoice/purchase process needs to be done each week.

What business problems are you solving with the product? What benefits have you realized?

This works great for a recognition program.

Tango Card review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Works well with IRB"

What do you like best?

Tango allows researchers to be removed from the money handling, which makes it easier to get IRB approval.

What do you dislike?

There was a lot of confusion between my account and other students' accounts at my university.

What business problems are you solving with the product? What benefits have you realized?

I used Tango to send gift cards to my dissertation participants.

Tango Card review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Excellent customer service"

What do you like best?

The Tango team is very responsive to the client's request and is always a step ahead in addressing client's issue.

What do you dislike?

There is not much to criticize about. One improvement would be to reduce the maintenance frequency.

What business problems are you solving with the product? What benefits have you realized?

Tango has been great for our rewards program.

Tango Card review by User
User
Validated Reviewer
Review Source

"A great solution"

What do you like best?

The responsiveness of our Customer Success Manager

What do you dislike?

Not having the process cloud based. It would be nice to have it all online so no submissions need to go back and forth.

What business problems are you solving with the product? What benefits have you realized?

Problem: Client reward engagement and redemption. Benefit: Relatively easy process to solve problem.

Tango Card review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Tango is Great!"

What do you like best?

You can choose which gift card you want or donate!

What do you dislike?

The support team I first worked with was a bit hard to communicate with but became better over time.

What business problems are you solving with the product? What benefits have you realized?

Everyone is enjoying receiving an extra reward for going above and beyond!

Tango Card review by Executive Sponsor in Transportation/Trucking/Railroad
Executive Sponsor in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Great way to send gift cards "

What do you like best?

fast and easy way to multiple send gift cards

What do you dislike?

Which there was more accesses to data eg which gift card are chooses the most and what and when cards are redeemed

Tango Card review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Verified Current User
Review Source

"Great service - Integration needs work"

What do you like best?

The Tango Card team are responsive and helpful.

What do you dislike?

Their Marketo integration (why we chose them) needs work. Also the documentation for the the integration is is very limited.

What business problems are you solving with the product? What benefits have you realized?

Automating client and prospect incentives for surveys and meetings.

Tango Card review by User in Human Resources
User in Human Resources
Validated Reviewer
Review Source

"Tango cards are great gifts to receive"

What do you like best?

The ease of using the gift cards with online mobile apps for vendors such as Starbucks and Targer.

What do you dislike?

System downtimes are more frequent than I'd like

What business problems are you solving with the product? What benefits have you realized?

Tango cards are a great incentive on the job.

Tango Card review by User in Insurance
User in Insurance
Validated Reviewer
Review Source

"So versatile and easy to use!"

What do you like best?

No fees, lots of options and super fast processing. Tango card makes my life as a researcher easy.

What do you dislike?

Nothing I dislike - have only had positive experiences so far!

Recommendations to others considering the product

I would recommend trying it - so very simple!

What business problems are you solving with the product? What benefits have you realized?

Flexible incentives that respondents can choose.

Tango Card review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Good service and effective marketing tool."

What do you like best?

The seamlessness of the process. Good value for money. Good ROI. Flexible.

What do you dislike?

Internal development needs to be on point. We had inventory issues as well.

Recommendations to others considering the product

Sort out the inventory issues.

What business problems are you solving with the product? What benefits have you realized?

User conversion and retention.

Tango Card review by Administrator in Computer Networking
Administrator in Computer Networking
Validated Reviewer
Verified Current User
Review Source

"Easy and to-the-point"

What do you like best?

Staff is helpful and patient, willing to work with us as we continue to grow.

What do you dislike?

There are is a lot of maintenance and unscheduled downtimes.

What business problems are you solving with the product? What benefits have you realized?

Built our own custom rewards platform.

Tango Card review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Review Source

"Great gift card fulfullment partner!"

What do you like best?

Tango card takes the worry out of gift card fulfillment.

What do you dislike?

There's nothing I dislike about Tango Card.

What business problems are you solving with the product? What benefits have you realized?

We were handling gift card fulfillment in-house. Partnering with Tango Card eliminated the headache.

Tango Card review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Easy way to issue an incentive our members!"

What do you like best?

Ease of use and friendliness of Tango staff.

What do you dislike?

Not much yet...I haven't experienced any negative issues.

What business problems are you solving with the product? What benefits have you realized?

We need to capture data from our members, an incentive helps more member to participate.

Tango Card review by Project Manager in Research
Project Manager in Research
Validated Reviewer
Review Source

"Tango is a great incentive partner"

What do you like best?

I like that Tango cards are brand agnostic

What do you dislike?

The only hassle - and this is very slight - is the Excel upload process

Recommendations to others considering the product

Use them!

Tango Card review by Executive Sponsor in Hospitality
Executive Sponsor in Hospitality
Validated Reviewer
Review Source

"A good experience with nice options, sometimes a little rough around the edges"

What do you like best?

The automated way of distributing cards to customers

What do you dislike?

the approval processes from partners at times

What business problems are you solving with the product? What benefits have you realized?

We use it as incentives for hotel bookings on our hotels booking websites

Tango Card review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Painless"

What do you like best?

Responsive customer service. Simple API for dev.

What do you dislike?

I'd hoped that there would be even more documentation.

What business problems are you solving with the product? What benefits have you realized?

We no longer have to send checks to study participants

Tango Card review by Agency in Computer Software
Agency in Computer Software
Validated Reviewer
Review Source

"review"

What do you like best?

gift cards are cool, variety of currencies. i can see deliverability

What do you dislike?

fulfillment errors, outages, things that create customer complaints

What business problems are you solving with the product? What benefits have you realized?

n/a

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* We monitor all Tango Card reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.