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TARS

4.9
(18)

TARS is a platform that allows users to create chatbots with no programming knowledge needed.

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TARS Reviews

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Showing 18 TARS reviews
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TARS review by Mark I.
Mark I.
Validated Reviewer
Verified Current User
Review Source

"Hands Down, The Best, Most Flexible, Supported Chat Bot Ever"

What do you like best?

Overall, TARS is the best chat bot system I've worked with, and I have tried many. It's flexible, allowing all sorts of ways to interact with your audience and even more ways to export and integrate the data you collect via apis. The way it works makes it easy to build interactive bots, even if you're not technically inclined. But if you are, it also has capabilities to do all sorts of things. The TARS community of users is nice, involved, cooperative, ambitious and creative in their ways of using TARS. The development team and support are outstanding, smart, creative, responsive and are always looking for ways to make it better.

What do you dislike?

Really can't find anything that I dislike about TARS, maybe the colors? :) I look forward to working with the system every day and find ways to better help my clients.

Recommendations to others considering the product

If you have a website and get questions about your products or services regularly, consider using TARS to reduce your customer service. If you work with local businesses, this is a no brainer. Get it, it will help most every local business out there. The system is intuitive to setup and use, and support and resources are excellent if you get stuck.

What business problems are you solving with the product? What benefits have you realized?

Our main problem has been customer service and the time it takes. After implementing TARS, one of the clients we work with has reduced the time it takes to field questions over 60%, and more importantly, their sales conversions have doubled. Another bot we use collects leads and has reduced the number of calls coming into their location, but increased the number of appointments. Another bot will allow a church to help their parishioners find where they can best serve, all online and mobile friendly, even sending them results in an email, saving everyone time and making the process easy. We have many bots in the planning stage to auotmate all different types of business processes. Overall, the benefits of using TARS has been a great amount of time and money saved by automating processes and in turn, increasing sales and the bottom line. And frankly, having fun in the process, using TARS is fun!

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TARS review by Francisco A.
Francisco A.
Validated Reviewer
Verified Current User
Review Source

"I have tried many apps to create bots but this one is amazing"

What do you like best?

The best thing about Tars is his technical support, he's excellent. Using it is also very easy and the number of options included exceeds all needs. It works very well on any website where I integrate this, and...¡works fine on many languages! Tars includes many training resources such as a complete FAQ, videos, forum and others, and that allows you to use them faster and better. You can also see examples of Bots created with Tars for different uses and that's great. Finally I want to mention the integrations that are fantastic

What do you dislike?

little to say here, maybe more customization options some things are missing: options like using my own image for the widget without having to modify the code. Also missing are options to show bot when trying to close the site or after a while or when reading a %. Another thing that needs to be improved is the integration with my autoresponder because I can't send the contact data directly to my autoresponder, nor download the list of new contacts in csv to use in my autoresponder and then reset to start the capture again and all that is, for the moment, too manual. Although some are missing, I have to give 10 points because they listen to the users and maybe they will correct this

Recommendations to others considering the product

You can try Tars and then you won't be able to stop using it

What business problems are you solving with the product? What benefits have you realized?

Using Tars I can reduce the support tickets. In addition, visitors can receive just the information they are looking for very quickly. Also the visitor likes to give his data even better bot than a popup and that increases my list

What Bot Platforms solution do you use?

Thanks for letting us know!
TARS review by George Rovi T.
George Rovi T.
Validated Reviewer
Verified Current User
Review Source

"TARS Bot"

What do you like best?

The community and the TARS team offer friendly support and feedback. Tars is a simple to use chatbot development platform that does not require any programming

skills. It offers a flowchart-like visual representation of the conversation to design the flow of

the conversation and the branching depending on the user’s answers. The input user interface

(UI) can be text with predefined configurations and keyboard types such as QWERTY keyboard,

email keyboard, telephone keyboard, and password keyboard. Tars also supports the

implementation of APIs, which can be used when computing is needed. Tars can be configured

to send email notifications for every new user data submission including information like the IP

address, the user’s device type, and the answers to each question.

What do you dislike?

There is nothing I did not like, the team are constantly working on the platform and improving it with frequent updates.

Recommendations to others considering the product

Give the free trial that Tars offers, unity and support team to guide you during your implementation.

What business problems are you solving with the product? What benefits have you realized?

With TARS bot I was able to build a mental illness information and symptom severity diagnosis conversational interface that helps people overcome barriers to help-seeking.

TARS review by Garik H.
Garik H.
Validated Reviewer
Verified Current User
Review Source

"TARS makes building chat bots simple and provides powerful features like API and conditional jump."

What do you like best?

TARS makes building chat bots easy. You don't need to know how to code or program and the interface is simple and intuitive. I've been working in TARS for a while and one thing I really love is that the creators are constantly improving it. They've been open to my feedback and suggestions, and often times they are already building the new features that I suggest! It's been a pleasure using this platform for my business.

What do you dislike?

There's not anything I can think of. Having even more customization over the aesthetics of the user interface is always something I want, but the current platform looks exactly like Intercom powered chats so it does the job.

Recommendations to others considering the product

I would recommend trying the free trial and seeing if it meets your needs before you buy it. If you're like me you'll love it.

What business problems are you solving with the product? What benefits have you realized?

I'm using TARS to curate men's shopping experience through a chatbot. It's offered a powerful tool to do just that. So far I've been able to take it through multiple iterations of a prototype and do beta testing.

TARS review by Jake N.
Jake N.
Validated Reviewer
Verified Current User
Review Source

"Best Chatbot For Lead Generation"

What do you like best?

The ease of creating and deploying bot simple and complicated bots for real estate lead generation. With HelloTars, we were able to deploy 10+ bots in 1 day and generate hundreds of leads per month! For real estate professionals, using Hellotars is the epitome of working smart.

What do you dislike?

None at all. There's no point of weakness that I've experienced.

What business problems are you solving with the product? What benefits have you realized?

Lead Generation. In real estate, lead generation is the holy grail, it's what separates successful brokers and agents from the other side and hellotars have proven that it's more than capable of capturing 100's of leads on a monthly basis. It's only a matter of time and Ish and Vinit partners with the world's top real estate companies for lead generation.

TARS review by Levi W.
Levi W.
Validated Reviewer
Review Source

"TARS is bringing the world into the chatbot revolution"

What do you like best?

Powerful features, awesome dashboard, API integrations, and much more all wrapped up in the TARS platform. But it's not all about the product; the TARS team is always improving UI and UX for users and builders. They work hard on their platform and new features releases and upgrades NEVER disappoint. Using TARS I transformed digital customer service for a government agency (Department of Motor Vehicles). If TARS can revolutionize the experience at the DMV, what could it do for your business?

What do you dislike?

Everything I may dislike is on the products roadmap in some shape or form to be updated. So with a little patience, there is not much to dislike. To be fair though, API integrations require knowledge in the subject or a desire for a whole lot of trial and error. Connections to Zapier and Automate.io are simple enough though. If you know how to work with these services, then your connections through TARS will be a breeze.

Recommendations to others considering the product

Read the documentation and join the community! TARS is simple to use right out of the gate, but the feature list has grown dramatically since a year ago. Make sure you keep track of available features, because it will unleash the full power of this platform. Just take 10 minutes here or there to read and test out the feature for yourself.

What business problems are you solving with the product? What benefits have you realized?

Well, transforming a government agency's digital experience 180 degrees, that also changed the atmosphere in physical locations (approx. 50), since customers where showing up ready to get their driver license or ID, where they used to show up unprepared because the website was a mess. The TARS bots step the customers through services, so they can't miss a step, and they are almost always prepared. This has cut down on wait times dramatically. Also, this bot system has received over 500 5-star ratings and it hasn't even been live for a full year.

TARS review by Subash R.
Subash R.
Validated Reviewer
Review Source

"Simple and Intuitive Chatbot!"

What do you like best?

We really liked their interface which was unique and intuitive. Easy to implement and doesn't require programming skills. We worked with more than 4 or 5 different chat bots and never seen a simple bot creation interface and someone can go live probably within 10 minutes.

What do you dislike?

We are not able to use the technology to its full extent and Tars had various limitations. We would want to see Tars stretching their bot abilities to the next level more than just being a contact form or lead generation bot.

Recommendations to others considering the product

If you are looking for a simple but closed conversational chat bot which is easy to setup without any programming skills then you can bet with Tars solution!

What business problems are you solving with the product? What benefits have you realized?

Tars basically can solve a closed conversation with helping end users to complete a questionnaire or survey based on the flow created on the back end.

TARS review by Mindy S.
Mindy S.
Validated Reviewer
Verified Current User
Review Source

"Super easy to use and so versatile"

What do you like best?

The most fun you'll have creating chatbots, surveys and automating communication. You don't need any programming experience, but if you have some (even just a little) you can make you chatbots even more interactive and amazing + the customer support is awesome.

What do you dislike?

You can export your data with a CSV file, but accessing and using the data is still quite clunky. There is no filling system for organising your Bots so once you have a few it starts get a bit messy

Recommendations to others considering the product

Highly recommend

What business problems are you solving with the product? What benefits have you realized?

I use it for surveys, for on-boarding new clients, for automating communication, for building data bases related to my membership

TARS review by Álvaro A.
Álvaro A.
Validated Reviewer
Verified Current User
Review Source

"A powerful chatbot builder"

What do you like best?

I have only good reasons to recommend Tars. But if I need to select one would be their API feature, a real game-changer.

You just need a bit of imagination to generate complex apps.

Want to create e-commerce on a chatbot? Or a referral program? Or a sign-up process to your app? Then Tars is for you.

What do you dislike?

Maybe the design. In mobile devices works excellent but on the desktop, the chat window for me is a bit small if you use it as a landing page.

What business problems are you solving with the product? What benefits have you realized?

Lead generation in the complex world of the art market.

TARS review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"The very useful bot platform"

What do you like best?

1. Cross platform - not mobile only and for web!

2. Logical model - you can develop any logic jumping logic and workflow

3. API - great integration with your web and other solutions

4. Many features - all that need for develop many bot cases any difficulty

5. Great support!

6. Stability work platform

What do you dislike?

There are nothing found. I like the platform

Recommendations to others considering the product

I recommend the platform to all: from entrepreneur to business. You can develop bots of any complexity

What business problems are you solving with the product? What benefits have you realized?

We develop online training (7 lessons) with integration to CRM.

The developed product is very complex and useful for our customers.

TARS review by Nigel G.
Nigel G.
Validated Reviewer
Verified Current User
Review Source

"Great service"

What do you like best?

The guys at Tars are so passionate about bots and maximum engagement.

What do you dislike?

Theres nothing I can say in regards dislikes, Tars really in a all round great product with really nice people there to help.

What business problems are you solving with the product? What benefits have you realized?

Tars helps me engage and automate conversations I would have otherwise missed

TARS review by Yacov A.
Yacov A.
Validated Reviewer
Verified Current User
Review Source

"Great products greta service!"

What do you like best?

Really fast and easy to set top new bots

What do you dislike?

admin panel design should be upgraded a little bit ...

Recommendations to others considering the product

yes indeed

developer always added new features a well new functionality

What business problems are you solving with the product? What benefits have you realized?

clients get bots support and advice choosing best fitness product for the,

TARS review by Iavorszky D.
Iavorszky D.
Validated Reviewer
Verified Current User
Review Source

"the most complex bot builder in the market"

What do you like best?

ease of use, the learning curve is not steep, and the API integration opens a lot of opportunities

What do you dislike?

no free permanent plan yet, unfortunately.

What business problems are you solving with the product? What benefits have you realized?

from lead capturing in the website to complex support assistance for clients! No limit in the opportunities.

TARS review by Peter C.
Peter C.
Validated Reviewer
Review Source

"Very easy to use chat bot builder"

What do you like best?

It's very easy to use. You don't have to code and the interface is straightforward to use. The developers are actively developing it, and it's getting better all the time.

What do you dislike?

Nothing significant. And given how much it is evolving, and how it is getting better all the time, there's even less to dislike :)

Recommendations to others considering the product

Test it out. They offer a trial.

What business problems are you solving with the product? What benefits have you realized?

Using it for lead generation and qualifying leads

TARS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great back end for non programmers"

What do you like best?

Very easy to program your own bot. I like that it has a lot of languages pre-programmed, and easy to integrate APIs. Also, very helpful customer service staff.

What do you dislike?

The chatbots cannot easily be personalized for different users. They sometimes reboot and start from scratch causing you to lose the info already submitted.

What business problems are you solving with the product? What benefits have you realized?

We use it as a logbook for caregivers.

TARS review by Christophe R.
Christophe R.
Validated Reviewer
Review Source

"Great tools and what a great support"

What do you like best?

Tars make it easy to build bots and the team is always here to help you with everything you need to build better bots.

What do you dislike?

Quite nothing, because when I've been stuck, I go help. But maybe the design function could be detailed to customize the bot as we want.

What business problems are you solving with the product? What benefits have you realized?

FAQ Answer.

Facilitating orders.

Built a more conversational website.

TARS review by Parth G.
Parth G.
Validated Reviewer
Review Source

"Best Ready to use Chat Bot"

What do you like best?

Tars offer best and easy to use and implement Chatbot for any used cases. They provide instant support round the clock.

What do you dislike?

Nothing as such. i found the best one to use from my research

What business problems are you solving with the product? What benefits have you realized?

Automating Support

TARS review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Review Source

"Easy to use! "

What do you like best?

How easy it is to use, and input your time.

What do you dislike?

That entering time isn’t the default option when you log in.

What business problems are you solving with the product? What benefits have you realized?

Entering in time.

Kate from G2 Crowd

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* We monitor all TARS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.