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tawk.to

4.6
(54 reviews)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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tawk.to Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

96%
(Based on 35 reviews)

Notifications

Delivers notifications to both sides of the conversation.

93%
(Based on 36 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

80%
(Based on 21 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

93%
(Based on 30 reviews)

Internal Use

Customization

84%
(Based on 33 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

93%
(Based on 31 reviews)

Lead Development

Enables employees to denote potential customers.

87%
(Based on 27 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

89%
(Based on 27 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

88%
(Based on 25 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

86%
(Based on 27 reviews)