tawk.to

(36)
4.7 out of 5 stars

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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tawk.to Features

Communication
Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

97%
(Based on 17 reviews)
Notifications

Delivers notifications to both sides of the conversation.

93%
(Based on 18 reviews)
Targeted Emails

Sends automated emails to further engage clients and potential clients.

80%
(Based on 11 reviews)
In-App Messaging

Allows for live chat to be enabled within the app for customer help.

94%
(Based on 13 reviews)
Internal Use
Customization

83%
(Based on 16 reviews)
Conversation Archiving

Archives conversations in a separate location for later reference.

94%
(Based on 16 reviews)
Lead Development

Enables employees to denote potential customers.

86%
(Based on 14 reviews)
Knowledge Base

Establishes a knowledge base for employee reference during conversations.

90%
(Based on 13 reviews)
Team Inbox

Provides a central location for help requests, helping employees respond sooner.

91%
(Based on 12 reviews)
Customer Profiles

Allows for the creation of profiles for contacts and customers.

88%
(Based on 14 reviews)