TaxCloud

(4)
2.4 out of 5 stars

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Showing 4 TaxCloud reviews
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TaxCloud review by Rachel T.
Rachel T.
Validated Reviewer
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"AVOID - Terrible Customer Service"

What do you like best?

We liked that it had free and paid options, with the paid being the least expensive of similar softwares. But their cheap price tag didn't make up for their terrible customer support.

What do you dislike?

No customer support, and website has constant issues limiting functionality. Their support docs are for a previous version of site and are overall useless. We contacted them repeatedly by phone and email to resolve issue (site wouldn't let us add any states beyond the 'free' ones) and it took almost 10 days to receive a response. The same girl answers the phone and puts you on hold to 'contact' the tech department (and later, the manager), who are conveniently never available. We went with another company due to lack of support.

What business problems are you solving with the product? What benefits have you realized?

Solving zero things with TaxCloud because we ended up using a much better service. They're more expensive, but absolutely worth it since we were able to get the taxes on our website up and running in less than an hour.

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TaxCloud review by Shasta H.
Shasta H.
Validated Reviewer
Review Source

"Tax cloud calculates tax for e-commerce orders"

What do you like best?

Tax cloud keeps track of the multitude of tax rates all by itself and it is very simple to add additional nexus.

What do you dislike?

the reporting options are less than desired

Recommendations to others considering the product

No better program for the price.

What business problems are you solving with the product? What benefits have you realized?

all tax rates are taken out properly.

What Sales Tax Compliance solution do you use?

Thanks for letting us know!
TaxCloud review by Farhana Murad S.
Farhana Murad S.
Validated Reviewer
Verified Current User
Review Source

"Taxcloud"

What do you like best?

Free to use and also calculates sales tax for every address

What do you dislike?

Not much that I dislike about this nice software

What business problems are you solving with the product? What benefits have you realized?

Sales tax

TaxCloud review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Tax Cloud Review from Tech Co"

What do you like best?

I think it does what it needs to do and simplifies tedious work.

What do you dislike?

Work flows seem to lag quite a bit but it does well enough

Recommendations to others considering the product

Try it out. Its reasonably priced and does what we need.

What business problems are you solving with the product? What benefits have you realized?

We're solving the day in and day outs of tax cloud

Kate from G2 Crowd

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* We monitor all TaxCloud reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.