What do you like best?
That is a unique, colorful tool we can use to represent the power of someone's donation. There are a lot of ways to personalize a TeamRaiser for both the user, and as an event, so you can really make it your own and provide a unique experience for the participants.
Also, the coaching emails, milestones, and availability for participants to send personalize emails to their contacts are great ways to promote pages and our users.
What do you dislike?
It is a lot of work to start each new campaign. There are so many options that have to be checked, rechecked, and processes that have to be done before it can be launched. It's not easy to reskin for different campaigns, and you have to be trained in s-tags to really take advantage of its powerful tools.
Also, when finished with a campaign and archived, I cannot find simple ways to find information from past fundraisers without unarchiving, and it messes things up for current campaigns.
Maybe there is a way to do this, but would be nice if there were simplified ways to do a quick fundraiser for special events that do not require so many bells and whistles, but still look nice and allow people to fund raise. For things like that, we use stuff like Crowdrise.
We've also had problems with teams and individual pages, and the differences between them, and I know that we do not use it to its fullest capability, but things can be confusing to figure out.
Recommendations to others considering the product
Though it can be a hassle to implement, and it takes some learning to not only setup, but run, the more we use it, the more we learn, and are better to cater it to our needs. I do enjoy TeamRaiser, but I wish it took less time to do certain things, and I had more time to learn how to improve the front-end as well as the back-end for our supporters. It has a lot of capability, and can be used for things besides the typical p2p events like running and walking.
What business problems are you solving with the product? What benefits have you realized?
We use it to give the tools to raise money to our supporters, and let them make a difference within their circles. We also use it for events to do the same, and have had pretty great results.