What do you like best?
Easy to add players, easy to send out messages, easy to chat. All in all, it is rather EASY.
What do you dislike?
Where to start. It crashes plenty. Not in the FREEZING crash, but in the fact it just can't connect to the server. There are times folks are saying they have TS messages on chat, but I cannot see them. If I add a photo to my chat, loads slow. Some times, it just won't load. I have had to uninstall and reinstall more times than I can count. Also, notifications. Why can't they be silent?!?! My email comes with an icon but no noise. With TS it is all or nothing. I want a TS notification ICON, but no noise. The minute I activate notifications, my phone is vibrating for days. I would love if you could cut limit attendance for an event, and then freeze attendance X hours prior so that folks cannot "unattend."
Recommendations to others considering the product
Patience. And get all information. This is great because it houses your team's contact info so your team can reach out to other members of the team. All information necessary is there for concrete communication. I am on board because as an administrator and contact, I do not have to be the central contact person. Folks can reach out to each other rather than me being an intermediary.
What business problems are you solving with the product? What benefits have you realized?
Communication. We love it. You are signed up or you aren't. It is my quick shot off to let folks know when, where, how, and there is no excuse.