TeamViewer 13 Features and Updates
TeamTeamViewer provides easy-to-use, scalable, and secure software to connect to and monitor any device, anywhere in the world. From desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices, TeamViewer allows you to service and support the widest array of platforms and technologies.
TeamViewer offers instant, secure access to any device, anywhere in the world. We’ve developed solutions that are as simple as possible for both support technicians and end users.
Pre-built integrations with the world’s top IT-enablement platforms for simple, seamless deployment and continuous improvement.
Microsoft Active Directory
Synology NAS Devices
Cybersecurity is a constant concern, and your help desk is the hub of all security activity. Your remote sessions are secured by RSA 2048 public/private key exchange, AES (256-bit) end-to-end encryption, and configurable options like two-factor authentication, trusted device approval, master whitelists, and more.
Manage Devices & Users Seamlessly
Take control of your devices and users from one central dashboard that allows you to easily assign and revoke permissions. Install updates, assign licenses, and configure settings on any device, regardless of whether it’s attended or not.
Any Device, Any Platform, Anywhere
TeamViewer’s remote access solution supports all devices across your enterprise where connections are needed, whether that’s desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or unattended devices like servers and IoT devices. Work with any device, regardless of operating system or device status.
Multi-User Remote Support Sessions
Collaborate with other technicians to solve complex IT issues, with bi-directional desktop sharing and fast file transfers up to 200 MB/s. No lag, no stuttering, no telling users where to click so you can focus your energy on offering the best solutions.
Simplify Ticketing With Servicecamp
Enable seamless ticket intake and troubleshooting with custom intake forms, internal team notes, simple escalation, and the ability to launch a TeamViewer remote support session or video conference directly from the ticket. The best part? Servicecamp is included with TeamViewer Premium and Corporate accounts.