At the moment I work in a subsidiary of our offices in the interior of the country, therefore our managers and the technical assistance department are in another state of the country. Motivated to this situation we had to look for a software that would allow us to maintain communication through access and remote assistance, and it was in this search where we met Teamviewer, an incredible software that has given us many benefits in our company.
Before using this software when we had problems with our pc or servers, we had to wait for a member of the Technical Department to travel to our offices in the interior of the country to make repairs, wasting a lot of time and in the worst case delaying our work, but Teamviewer has an option to do remote assistance, with which we have saved a lot of time and money on travel and other expenses involved in bringing a member of the Technical Department from the capital to our headquarters located in the interior of the country. This remote assistance is used not only by me but also by all the members of our office.
When we have to communicate with our bosses we use the video call option offered by Teamviewer, which works quite well and complements to a great extent our functions of reporting sales, operational problems, and any other unforeseen event that arises in our daily work dynamics.
It is quite easy to use and has an unmatched security configuration, making this software one of the most complete in the market when it comes to access and remote assistance.
Our biggest problem is the Internet. Usually our servers suffer failures that make the connection is limited or in the worst case we do not have an Internet connection, and this completely limits the functions of Teamviewer, as this software depends entirely on the Internet. If the internet fails we cannot use the software, limiting access and remote assistance and the video calls we must make to our headquarters.
This software allows us to overcome the barrier of distance and connect. All those companies that have both national and international subsidiaries, this software will help them a lot and I recommend them, because I have been able to observe how this software has been our solution to this problem. Teamviewer will add to your company productivity and efficiency in the performance of work activities.
The use of this software is vital for our subsidiary. Without Teamviewer our productivity would be impaired because we depend heavily on our headquarters for our activities in the interior of the country are given the best This software has become essential and necessary, without the loss of communication with our headquarters and therefore we would have a stoppage in our daily operations.