What do you like best?
I like it because TeamViewer, is a private computer software of easy access, low in cost, that allows to connect remotely with other equipment, also allows to share and control desks, meetings online, with suppliers and clients, make videoconferences and transfer files between computers, its use is quite useful and important, improves communication at a lower cost between businesses, suppliers, customers.
What do you dislike?
It can not be used if there is not an internet connection, there must be a good signal otherwise the connection is interrupted a lot, it does not allow connection to unknown users, there is no verification as to the remote administration of this sosfware, if desired update the program by one more advanced is difficult to get the license, you can not connect more than two computers.
Recommendations to others considering the product
I recommend TeamViewer since it is a computer program whose function is to connect remotely to other computers, it allows to share and control desks, online meetings, videoconferences and file transfer between computers. There are versions for the operating systems Microsoft Windows, Mac OS X, 1 2 Linux, 3 iOS, 4 and Android.5. It is also possible to access a remote computer through a web browser, although the main purpose of the application is control Remote, also includes functions of teamwork and presentation, effectively improving communication between service providers and various customers.
What business problems are you solving with the product? What benefits have you realized?
Improve internal and external communication, with different suppliers and clients of the organization, we have had remote assistance with companies that provide us with services in terms of operating systems, without the need to resort to other more expensive systems, and minimize response times to give solutions, we can exchange files in a more convenient way through video conferences, this sosfware allows us to help without waiting hours or days for the technician to move to our offices, you can resolve deconfigurations, viruses and update errors In our equipment and systems platforms, we have performed preventive and corrective maintenance remotely to all the teams of the organization