What do you like best?
The platform helps us quickly develop customer content that would normally take time we don't have. The design is very intuitive and extremely user-friendly. Our CSM is smart, friendly, and responsive.
What do you dislike?
The sales staff was overbearing and only concerned about closing the deal, not solving our problems. When we were ready to purchase, they told us it would cost $10K more than they quoted us at the beginning of the process. They eventually honored the original price, and once we got past the sales team, the service was very good.
What business problems are you solving with the product? What benefits have you realized?
We're able to create compelling customer content in much less time than we'd need to otherwise. We have case studies and supporting facts that help our sales process.