One of the best things about the team at Telmetrics is that they are extremely responsive, even under a tight time constraint. In a franchise business, timeliness and proper execution is crucial and Telmetrics never failed to deliver. The team was always happy to help with special requests, and strives to improve our business as well as their own.
Over the years, we have both grown together and their support has provided many benefits to our business, from both a marketing and operations perspective. This partnership has allowed the internal marketing team to learn more about how they should plan for the future as well as granted franchisees the power to control a large portion of their business more efficiently.
We are solving the lack of knowledge and data surrounding what medium our strongest phone call leads come from. We have realized that doing so improved our own marketing strategy and directly informs franchisees how they can improve their phone skills and what mediums they might want to invest more time/money/effort in.