What do you like best?
They have been very quick on responses when I have questions about features and functionality, when I had some concerns about call quality they were quick to investigate it and resolve things. They even took the time to follow up to make sure that all concerns were resolved. It is almost like none of those guys sleep. You always get a response from someone either by chat, email, or phone. Its Fantastic
What do you dislike?
There is not much that I can say that I don't like at the moment. I guess one item that I would like if they offered is the ability for SMS on the numbers but I realize that it is something that is coming 1st qtr next year. So we will wait patiently for that to come.
Recommendations to others considering the product
Do it, start today. They are a great service provider and will provide your company fantastic support.
What business problems are you solving with the product? What benefits have you realized?
I was trying to solve some of our telecommunications problems, bringing in more control in house versus hosting things external. They not only made that easier but provided significant cost savings.
The issue we had before was the lack of ability to really control our call flow quickly and provide robust call quality to our customers as they called our company. Telnyx has provided a solid SIP Trunk solution for this in a very cost effective way, along with response customer service it has made this whole process really painless.