TenantCloud

3.3
(3)

TenantCloud is a free cloud-based service with personal portals for landlords and tenants where they can pay and collect rent online, communicate, store all their rental info, move-in/out pictures, send maintenance requests, and so much more.

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TenantCloud review by Rachel F.
Rachel F.
Validated Reviewer
Verified Current User
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"They Keep Changing Things"

What do you like best?

Let me start off by saying I am a reluctant user of this software, not because of the software itself but because I had to take over my parents' rental accounting when my Dad passed away. I had no previous experience as a landlord or with the accounting that comes with it.

That said, I like that there is a free version of this, because at the time I took over the accounting, we really didn't know what we needed.

What do you dislike?

I wish they would stop changing up expense categories, and I wish there was a place where you could enter in your own label for an expense category. Not everything fits inside the box they've created for expenses, and sometimes it feels like the labels I'm giving are a bit of a stretch.

What business problems are you solving with the product? What benefits have you realized?

The software my Dad had previously used was no longer functional, so I was able to begin using Tenant Cloud for my Mom and create reports to track expenses and income.

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TenantCloud review by Andy N.
Andy N.
Validated Reviewer
Review Source

"Tenantcloud makes it difficult to cancel account"

What do you like best?

Easier UX/UI than competitng software. Fairly easy to use, if you can update your Facebook you can most likely use it.

What do you dislike?

Customer support is not so friendly. Lack of templates for forms and contracts.

Recommendations to others considering the product

Use the trial and sleep on it... for a long time. Try other robust software

What business problems are you solving with the product? What benefits have you realized?

Ability to screen tenants quickly and effectively. You can blast off vacant units to multiple platforms

What Property Management solution do you use?

Thanks for letting us know!
TenantCloud review by Nina G.
Nina G.
Validated Reviewer
Verified Current User
Review Source

"Good one"

What do you like best?

I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.

What do you dislike?

Customer service is not immediate, but that is not so bad.

Recommendations to others considering the product

Keep that way, the program is really great.

What business problems are you solving with the product? What benefits have you realized?

I'm property manager and I was looking for property management software.

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