This software is essential to my day-to-day sales functions. It automatically populates the contact’s name for an incoming/outgoing call if the number is in the system. Call notes appear easily to remind you of previous conversations with clients, which in turn, causes you to follow up on any outstanding opportunies.
Tracking the amount of our calls to each account and the duration of those calls helps us to easily analyze which clients aren’t being targeting enough.
Tenfold’s customer service is fantastic. If we’re having an issue, there is always someone available to assist.