What do you like best?
I really liked the User Interface mapper component as a lot of other mobile application testing platforms either do not have this, or they have it but it is only accessible via browser on an actual (clunky) web page. I also really liked the option to use Java/Python/C# to control Test Architect , and I even ended up using the Python test harness capability to get around certain scenarios where Test Architect fell short ( such as when you need to minimize the application under test and switch to something else, like the native Android gallery app for example )
What do you dislike?
I did not like the overall slow responsiveness of the software. When navigating the menus and such there always seemed to be a noticeable 1/2-1/4 second lag which, while it was manageable to work around, it was also pretty annoying after extended use of Test Architect.
Recommendations to others considering the product
If you are not a self starter and anticipate relying on their support a lot, I would recommend planning ahead to have adequate time. Their support is outsourced to somewhere in Asia and the language barrier can make communications (email or phone) difficult and time consuming..
What business problems are you solving with the product? What benefits have you realized?
I'm solving a scenario where there is absolutely no in-place automation for the mobile application under test and everything must be built from scratch, from the ground up. The User Interface mapper component is immeasurably helpful for this and makes mapping the interface to elements for automation a fairly quick job.