What do you like best?
TestLodge is well thought through which results in an intuitive, simple to use application that is still feature rich and very effective for test management.
What do you dislike?
The colour scheme is a bit dull and there is no option to change themes or skins. That said, it doesn't effect functionality so a minor quibble.
Recommendations to others considering the product
If you're after a heavyweight application that does everything this may not be your tool. But if you're chasing something that is simple (not basic) and effective then you're definitely in the right place.
What business problems are you solving with the product? What benefits have you realized?
We wanted to move from a paper-based method of preparing and using test plans and test cases that would allow us to track testing in real-time and integrate with bug tracking software (Gemini). The application needed to be lightweight from an administrative perspective and easy to use for our testers on any device.
We've achieved our objective of paperless testing and now have full visibility of the performance of each test run. At our request, the support team are developing integration with Gemini which will save the time and hassle associated with creating defect tickets manually.