Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.
What do you like best?
The TestOut account executive, Jared Skelton, has gone above and beyond to provide information and answer questions regarding use of the software and providing assistance to students. The Tech Support answers quickly and is always helpful. The program provides students have the opportunities to review the training through seeing it, practicing the skills, and receiving the necessary feedback. In addition, the students can complete the training around their own schedule. The program doesn't require downloading or uploading and the course can be completed from anywhere.
What do you dislike?
I feel the MS Office training is too broad from beginning skills to more intermediate and advanced levels. For students with little prior knowledge, this can be challenging to learn. My one recommendation would be to have the ability to easily view test scores without downloading them. I would also like to be able to schedule all the exams prior to the course starting so students can see all the pending exams immediately. Currently, the instructor has to schedule groups of students to an exam since they are not all purchasing the software at the same time.
Recommendations to others considering the product
Excellent way to train students and employees to better their MS Office skills.
What business problems are you solving with the product? What benefits have you realized?
Students gain confidence in understanding MS Office and computer concepts for their jobs, college coursework, and future careers. Students who are working and unable to attend class in person can take these courses and work on them at home. This provides flexibility to online users and allows more students to complete the course.